Merchant Archive

Thread: Access Fee Bug

Leek_Stywalker
Wed Mar 02, 2005 2:41 am
#1

Hey there, since this last patch I seem to be experiencing a rather game breaking bug for me.

My business is dependant on the finances from the access fee, however, since the last patch when someone chooses the option to pay the access fee they are told the usual sytem message but when they walk in it immediatly rubberbands them out and asks for the acess fee again.


This happens over and over untill they are either dry of credits or give up. When i remove the access fee and reapply it the bug stops.


I was away for 14hrs today and just had to tip back over a million credits (that 5% surcharge sure stung today =/)


Is anyone else experiencing this?


I have /bugged it not sure what else i can do





Leek Stywalker ~ Dark Jedi Knight
Anadin Stywalker ~ MDE/MA ~ DeathWatch Bunker Addict/Crafter
MrSlave ~ Master Commando Pistoleer/Smuggler

Elyssa
Wed Mar 02, 2005 9:09 am
#2

1) Are you absolutely certain they're paying the fee? It goes to the owner of the structre, not the merchant who placed the fee.

2) When they first walk in, they rubberband several times and each time it pops up a box on top of the others. If they pay it once and cancel all the rest of them, they should be able to enter.



------
Elyssa Alexander (Elder Merchant Correspondent)
12pt. Master Structures Trader / Elder Jedi / Mayor, City of Metropolis
Shop Crazy Durni, Inc., now open in Metropolis, Corellia (885 -6605 Gorath)

"Why the big secret? People are smart, they can handle it."
"A person is smart. People are dumb, panicky, dangerous animals and you know it."

Elyssa was 1000% correct
-Pawlin

Leek_Stywalker
Wed Mar 02, 2005 9:20 am
#3

To be sure i tested it with my alt, i removed him from the enterance/admin list and got him to try it.


Sure enough when i paid the acess see and recieved the system message that i had paid and was allowed acess i tried to walk in and was instantly rubber banded out, when i tried to acess again it asked me to pay, and the original acess fee had been paid to my merchant, yet my guy couldnt enter





Leek Stywalker ~ Dark Jedi Knight
Anadin Stywalker ~ MDE/MA ~ DeathWatch Bunker Addict/Crafter
MrSlave ~ Master Commando Pistoleer/Smuggler

Hobbytla
Thu Mar 03, 2005 2:59 am
#4

Since I love to shop... I can confirm that if you press Cancel on the second (or third!) box, you will still have access to the structure.

You can even be inside the building already with the second message box following you.

I shopped with different char on 3 servers and in multiple shops... so I say this with some conviction!


It's of course still extremely annoying though...





=====================================================================
"We wanted more instant gratification: kill, get treasure, repeat. We needed to give people more of an opportunity to be a part of what they have seen in the movies rather than something they had created themselves." Nancy MacIntyre, LA SWG senior director ---- Yes, because it's not fun and exciting to be a part of something you have created yourself.... What ever happened to "EXPERIENCE THE GREATEST SAGA EVERY TOLD - YOURS"?
======================================================================
Ani_cul
Thu Mar 03, 2005 6:51 am
#5

so long as you pay the fee on the first box you will have access for whatever alotted time allowed, it wont matter how many boxes you made popup before paying the fee.


As for the original post, I have several structures with fees and have not expeirenced this once, nor have I with other peoples structures.


I would suggest making what ever reason it has a fee disabled until you can insure it is fixed, or spend your days tipping it all back.



stop looking at me
Cablegod
Thu Mar 03, 2005 9:45 am
#6


i seem to be having this bug as well...but a few ppl have said if they cancel out the other boxes they are allowed acess....i just started takin inventory...in order to determine how many credits my bot makes vs. how many buffs used...this way i cant be scammed by ppl who know of the bug and try to tell me they paid 10 times....


*edit* also, due to the 30+ ppl saying i owe them 120k cause they paid 10 times...i will not refund any money at all (less the 10 i paid back)....as my bot did not make 3.6mil last night i know many of these ppl are attempting to scam my bot...

so, i have referred them to soe csrs to have the csr verify the amount of credits they spent...the csrs can handle this mess since its their buggy ass system...the more ppl who complain the sooner itll be fixed...so referr your customers to soe if they get glitched

Message Edited by Cablegod on 03-03-2005 11:34 AM



Jose'ph Rakkata
Eclipse Server
Grief!
It's Whats For Dinner!

DesktopSaki
Thu Mar 03, 2005 11:17 pm
#7


I just went to your business, walked in slow so I only got one box, and was fine. (I go there all the time.) I usually just charge on in, get four or five boxes, pay with one and cancel the rest, and I'm fine.


By my math, over a million creds is 111+ entrances that were paid for but they didn't get. Did you really have that many people who were getting rubber banded out, even doing that?


By the way, I noticed your price went up a whole cred. OMG inflation!!11one1 So much for that CDEF pistol I was saving up for!



Once a Ranger... Always a Ranger.
IGN: Stof - Parsec Armor, Mos Omenos, Tatooine, 23 Jump Street -2929 -6677
Home of the Amazin' Flamin' Bothan Crotch
- /salute Phe'nix, Eclipse's only real life Bothan Marine Ranger. Oorah!
Master Ranger and proud of it.
That which does not kill me... Will make someone a really nice coat.

Leek_Stywalker
Fri Mar 04, 2005 4:54 pm
#8






DesktopSaki wrote:


I just went to your business, walked in slow so I only got one box, and was fine. (I go there all the time.) I usually just charge on in, get four or five boxes, pay with one and cancel the rest, and I'm fine.


By my math, over a million creds is 111+ entrances that were paid for but they didn't get. Did you really have that many people who were getting rubber banded out, even doing that?


By the way, I noticed your price went up a whole cred. OMG inflation!!11one1 So much for that CDEF pistol I was saving up for!







lol next cdef i get ill give to ya =D


The bug hit whilst i was spending the night away.. just left all running as per normal as i do whenever i go out, came back to a ton of emails about the enterance fee. If it was one or two people and it had never happened before i would have been sceptical but out of the ton of email i had there were a fair few people which ive known for a long time and trust.


I checked my credits and amount of buff packs left and noticed about a 1.2mill discrepancy between the two so knew there had been a problem. I fully expect that i had a couple of bogus claims but none were for over 40k so id rather be swindled out of a couple of ks rather than lose my valued regulars (which would lose me more credits in the long run).


In regards to the other buff bot owner, i suppose you would be more likely to have more attempted scams due to the increase in service you have to mine and the fact that your in a higher turnover area (dantooine being a prime area for sologrinding etc, whereas the backwaters of tat dont seem to be frequented by those sorts of people as much). Im quite lucky as ive been running this for almost a whole year and still have 0 people on my bans list!


I upped the price by a whole 1 cred to test out the bug, i altered the time limit and price to see if that had any effect on it, and *touches wood* since i changed it (Wednesday) ive not had it occur again. Now this may be due to a slient fix, but unless they confirm its been fixed ill put it down to the change in the fee.






Leek Stywalker ~ Dark Jedi Knight
Anadin Stywalker ~ MDE/MA ~ DeathWatch Bunker Addict/Crafter
MrSlave ~ Master Commando Pistoleer/Smuggler

Leek_Stywalker
Sat Mar 05, 2005 12:06 pm
#9

okay the bug just hit me again.


luckily i caught it on the second person, i watched the exta creds enter my account and got them to try cancelling and waiting a few seconds.... still no joy, its as if the system is not recognising that they have been given permission to enter.


I foolishly removed the fee before submitting the ticket, but i did state when it happened and the names of the characters whom it affected, so hopefully if i get a competant CSR they might be able to give us a little insight into it





Leek Stywalker ~ Dark Jedi Knight
Anadin Stywalker ~ MDE/MA ~ DeathWatch Bunker Addict/Crafter
MrSlave ~ Master Commando Pistoleer/Smuggler

Leek_Stywalker
Sat Mar 05, 2005 5:47 pm
#10

okay had response to my ticket, said blah blah submit bug, if theres anything else we can do blah blah, enjoy swg etc etc blah blah.

Then closed the ticket /grrr!


To top it off the bug happened again about 30mins ago, so submitted a ticket no response from csr yet (yea 30mins for a response right!) but i need to get some sleep so im leaving the ticket open and resetting the fee





Leek Stywalker ~ Dark Jedi Knight
Anadin Stywalker ~ MDE/MA ~ DeathWatch Bunker Addict/Crafter
MrSlave ~ Master Commando Pistoleer/Smuggler

DesktopSaki
Tue Mar 08, 2005 3:30 am
#11

I noticed you moved buildings. Has it helped? And where's my CDEF?


You know, one day, I'll be getting buffed by your bot, you'll actually say something that's not in the macro, and I'll about have to go change my shorts.



Once a Ranger... Always a Ranger.
IGN: Stof - Parsec Armor, Mos Omenos, Tatooine, 23 Jump Street -2929 -6677
Home of the Amazin' Flamin' Bothan Crotch
- /salute Phe'nix, Eclipse's only real life Bothan Marine Ranger. Oorah!
Master Ranger and proud of it.
That which does not kill me... Will make someone a really nice coat.

Leek_Stywalker
Thu Mar 10, 2005 3:53 am
#12






DesktopSaki wrote:

I noticed you moved buildings. Has it helped? And where's my CDEF?


You know, one day, I'll be getting buffed by your bot, you'll actually say something that's not in the macro, and I'll about have to go change my shorts.







LOL




Okay heres the update....



4 days ago i laid down my spare tatooine hospital deed and moved into there (hoping that a fresh building will remove the bug) I was sucessfully running for 2 days and then the bug hit again. Woke up this morning to another set of mails about it and just reset the fee.


Ive asked everyone that has experienced this bug to submit a bug report so it gets acknowledged asap.


Ive filed 4 CSR tickets, two replied to by canned reponses then shut before i could reply, the other two stating that they visited the hospital, collected information and have made the devs aware. Im happy with the last two responses, just wish it would be sorted.



Ive checked the merchant forums again and cant see anyone else experiencing this, I know Cablegod is on my server and has been having the problem so its not just me. Is nobody else experiencing this asides from people on Eclipse?






Leek Stywalker ~ Dark Jedi Knight
Anadin Stywalker ~ MDE/MA ~ DeathWatch Bunker Addict/Crafter
MrSlave ~ Master Commando Pistoleer/Smuggler

DesktopSaki
Thu Mar 10, 2005 12:49 pm
#13

Just an idea, but sometimes funkiness happens to lairs or mobs that are right on zone lines. Any chance your buildings are as well?



Once a Ranger... Always a Ranger.
IGN: Stof - Parsec Armor, Mos Omenos, Tatooine, 23 Jump Street -2929 -6677
Home of the Amazin' Flamin' Bothan Crotch
- /salute Phe'nix, Eclipse's only real life Bothan Marine Ranger. Oorah!
Master Ranger and proud of it.
That which does not kill me... Will make someone a really nice coat.

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