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Thread: Did Gamestop.com Defraud anyone else on the Pre-Order?
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DaBootcher
Sat Oct 30, 2004 1:31 pm
#1
Barco wrote:I never even saw this supposed "SOE" link. I went directly to Gamestop, because I've used them many times, and then preordered from the exact link that was on the home Gamestop page. The game page had the bonus offer (otherwise I would have used EBgames) so I went ahead. Order date: October 10thNo more BS
Barco,
Then call them for crying out loud! Did you not see what I listed that anyone who didn't get a disk that was promised one should do? Posted options in two different posts on this thread. I suggest you go back & re-read them & stop whining about it on here. Because after all what good is it doing you crying about it on here, hmmm? It's not getting you a key that's for sure.
My .02....now where's my change?
GayBlaster
Sun Oct 31, 2004 1:19 am
#2
Now I'm just waiting for a reply from GameStop... Wish me luck...
/me meditates...
/me meditates...
Graemore
Sun Oct 31, 2004 3:09 am
#3
I have had the same problem. I followed the link from the station window at the login, and have gotten no bonus CD Key. I preordered my first JTL through Amazon.com. Haven't gotten my order yet, so I'll see what happens. I then bought another SWG for a 2nd account and preordered another JTL from Amazon.de and have received my JTL as well, with no bonus CD. I don't recall seeing any deadline posted for when a cutoff is for the Pre-Order JTL Flash Speeder Bonus.
On a side note, even if I don't get the Flash Speeder, it is not the main importance of the game for me, since my main Char already has an AV-21. Of course as a Master Artisan, I can build bikes all day long too.
ReggarBlane
Sun Oct 31, 2004 6:43 am
#4
Here's why GameStop and SOE should attempt to resolve this issue.
Gamestop's failure was to make a distinction between the "promo" pre-order and the regular game that they continued to sell AS A PRE-ORDER. It is perfectly understandable that people would continue to believe that supplies were available since that is what SOE said. Gamestop really should attempt to make some kind of amends for the confusion they caused. Customers were not given the change to attempt to go elsewhere due to this misdirection.
However, if SOE also does not attempt to work with GameStop on this issue, there might be no resolution. SOE's assistance with the confusion is by being informed BY GAMESTOP (you may contact GameStop to verify this) that promo pre-orders were finished and SOE not updating their site. Customers were not given the chance to attempt to go elsewhere due to this misdirection.
They both had a hand in the confusion that misled customers to believe they would receive this free speeder.
Now, according to GameStop, they blame SOE for not sending enough promos for pre-order. This is true. However, GameStop STILL should have made a better effort to avoid the confusion which misled their own customers and not relied on SOE to handle it for them.
But GameStop is unable to generate codes for SWG, so your best bet is to take it up with SOE. Keep trying because persistance is pretty much the only way you'll get it.
Gamestop's failure was to make a distinction between the "promo" pre-order and the regular game that they continued to sell AS A PRE-ORDER. It is perfectly understandable that people would continue to believe that supplies were available since that is what SOE said. Gamestop really should attempt to make some kind of amends for the confusion they caused. Customers were not given the change to attempt to go elsewhere due to this misdirection.
However, if SOE also does not attempt to work with GameStop on this issue, there might be no resolution. SOE's assistance with the confusion is by being informed BY GAMESTOP (you may contact GameStop to verify this) that promo pre-orders were finished and SOE not updating their site. Customers were not given the chance to attempt to go elsewhere due to this misdirection.
They both had a hand in the confusion that misled customers to believe they would receive this free speeder.
Now, according to GameStop, they blame SOE for not sending enough promos for pre-order. This is true. However, GameStop STILL should have made a better effort to avoid the confusion which misled their own customers and not relied on SOE to handle it for them.
But GameStop is unable to generate codes for SWG, so your best bet is to take it up with SOE. Keep trying because persistance is pretty much the only way you'll get it.
Message Edited by ReggarBlane on 10-31-2004 07:50 AM
Message Edited by ReggarBlane on 10-31-2004 07:51 AM
FaustJG
Sun Oct 31, 2004 8:05 am
#5
I got my speeder but the preorder Cd arrived exactly the last day of beta...mind you part of the pre order bonus was access to the beta.
No sweat for me because I got accepted to beta anyhow, but I wonder if anyone got nailed by that.
This was a bungled promotion any way you cut it.
No sweat for me because I got accepted to beta anyhow, but I wonder if anyone got nailed by that.
This was a bungled promotion any way you cut it.
groovysplat101
Sun Oct 31, 2004 8:09 am
#6
I'm a little disappointed, but not bothered. I ordered from Gamestop, under the impression that I'd get this beta disk. I didn't get it. It would have been nice...but to be honest, the Flash Speeder doesn't look all that spectacular anyway. Its missing one of the most important parts - the bigass gun on top. 
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