Jedi Archive
Thread: Must Read !!!!!! Excellent post
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NightReaver
Thu Oct 20, 2005 7:52 pm
#1
Look, posting here isn't going to make a difference. We need to contact the correct areas of S.O.E. to accomplish anything. Call them on the phone, BOTHER THEM. We can accomplish something if our calls and persistence pile up.
I used to work for a companythat wouldhave negative customer feedback similar to this. It wasprinted out for the sake of managerial entertainment. I feel that Sony is doing the same.
GarVa made a huge mistake in addressing the community in that way. Emotional damage? Get out of here. I could have done a better job. What GarVa was trying to say is that posting here won't get us anywhere.
Useful links:
SOE E-Mail Support: http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/ask.php?p_sid=gD-4iySh
SOE Chat Support: http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/live.php
SOE General Feedback (must login): http://www.station.sony.com/en/services/help/feedback.jsp
SOE Phone Support: 1-(858)-790-STAR (7827)
Better Business Bureau: http://www.bbb.org
California Department of Consumer Affairs: http://www.dca.ca.gov/
Phone support is available Monday through Friday from 9:00AM to 1:30PM and 3:30PM to 6:00PM. Call them. BOTHER THEM.
Call tech support and ask why your Full-Template Jedi was killed by a naked respec Bounty Hunter.
Cancelling subscriptions or pre-orders will raise a few eyebrows over at LucasArts, but it won't be too effective. Send letters to the address below or use it as a resource for filing a complaint.
Broke clickies.. HOLDON
Message Edited by Raevenfrost-SWG on 10-20-200507:20 PM
Message Edited by Raevenfrost-SWG on 10-20-200507:23 PM
Message Edited by Raevenfrost-SWG on 10-20-200507:26 PM
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