Items And Loot Archive
Thread: Agitator Schematic Bugged?!
Page 1 of 1
KaiRan
Mon Feb 28, 2005 9:20 pm
#1
Attempted to make schem, and got "non-owner" error. Couldnt remove or add new parts, crafting session completely locked. As a result, I had to stop the session before I could even begin to make the motor. Due to the way this is programmed 3 things happened: 1) the agitator schem was revoked! 2) All the parts were consumed! 3) CSR stated: we cannot prove this happened, therefore we cannot give you back any of what was lost!
Ok, so the question I have now is: Has anyone *successfully* made this schem recently? I'm now 1 impossible to loot schem, 2 red wire, and 1 copper battery short of making what I need, and would hate to go through this again with one of my other schematics.
Are there issues only if the items are in a backpack? Anything would be more usefull than the "we cant prove it, we cant help you" I've gotten through official channels.
tersse_boneheart
Tue Mar 01, 2005 5:31 am
#2
im on chimeara havent made the item but sell the bits and a tip never try crafting with stuff in packs as when you put stuff in there npc's cant see them for instance stuff collected for a quest given by npc so i think there may be a problem with server identifieing the item in packs, can only sugest you take screne shots of each stage of crafting so if it happens again you can prove you had the items.
Retiarius
Tue Mar 01, 2005 5:40 am
#3
Someone in our guild had this happen to them too, customer service didn't even bother to respond.
KaiRan
Tue Mar 01, 2005 8:03 am
#4
Ok- here's the scoop:
Did it twice like a true tester, or rather, like a true idiot, and thinking it was because the components were in a backpack the first time 
"Internal server error: No owner" or some such was the error
It then crashed the crafting interface, items were no longer able to be unloaded because I was "not in the assembly stage" or some such.
Managed to get a CSR to reply because, well, I begged alot, and he helped me understand what was occuring.
The Agitator Motor schem, and possibly others- that part wasnt clear, is bugged and has a crit fail every time. I was told NOT to try again until there was a patch note specifically about it (possibly what they mean in todays note?).
As there is no way to trace that I did in fact have the schem and that it was in fact a bug that ate it, the CSR was not able to restore the items. Personally I'm a bit more understanding of this now than I was last night- I'd rather loose the stuff than have winey players get them for free after faking a bug-related crafting disaster.
I suspect this is the reason certian recycler parts have not been dropping lately- bugged items= no drop till they fix it? I hope when they finally do fix this bug, they will crank up the drop rate for a while. 
MarkusBMarkus
Tue Mar 01, 2005 8:47 am
#5
This is happening on all servers and is a game bug since last patch (patch 13).
Happened to my wife's character twice.
About 50% of others on other threads have had items restored to them by CSR.
Be polite, but persistent and resubmit a ticket.
My wife's first CSR response was that they were aware of problem and offered condolescences.
She resubmitted asking again for restoration of items, and they responded this morning with a yes (she has to be online when a CSR is on to replace them though).
KaiRan
Tue Mar 01, 2005 9:02 am
#6
The second schem was restored, but not the components. In truth, red wire and cheap copper batteries are so easy to come by I'm not concerned. The first schem wont be restored now, apparently, but oh well. I need to vent on Corsairs anyway, besides wich I've made a fair profit on their other loot in the past.
Submitted a ticket today asking for clarification on todays patch note as well, will post if the reply is "yes, its working now"
DraconianOne
Tue Mar 01, 2005 9:27 am
#7
I had this happen to me with a Tumble blender schematic so it wasn't just agitator motors.
I had the good fortune to be able to get my items restored as I could tell them exactly where I got the items from, when I learnt the schematic and what time I attempted to create the Tumble Blender.
I also sincerely hope that today's patch note means that the recyclers and components will be craftable again. Being too chicken to try myself, I'll wait till someone else confirms it.
I had the good fortune to be able to get my items restored as I could tell them exactly where I got the items from, when I learnt the schematic and what time I attempted to create the Tumble Blender.
I also sincerely hope that today's patch note means that the recyclers and components will be craftable again. Being too chicken to try myself, I'll wait till someone else confirms it.
KawikaMacGuyver
Tue Mar 01, 2005 11:37 am
#8
http://forums.station.sony.com/swg/board/message?board.id=Itemsloot&message.id=10402
KaiRan
Tue Mar 01, 2005 12:45 pm
#9
KawikaMacGuyver wrote:
http://forums.station.sony.com/swg/board/message?board.id=Itemsloot&message.id=10402
I only wish I could give you more than 5 stars! I am attaching this link to my CSR ticket so they can use it as a suggested workaround.
Hrm... reread the other posts on the above thread... is there any way to confirm why it was working for some and not working for others?
Message Edited by KaiRan on 03-01-2005 02:53 PM
Stark-Fuji
Tue Mar 01, 2005 2:00 pm
#10
I lost my agitator schematic due to this bug and my ticket response was, sorry we cannot reimburse you.
and I think its bull to not being able to get my items back
KaiRan
Tue Mar 01, 2005 3:20 pm
#11
CSR replys to my ticket: The current patch DOES NOT fix the Internal server error. DO NOT craft the Agitator Motor Schem, it is still bugged.
No mention of other bugged schems. No ETA on a fix, though it is being worked on... which I dont doubt at all, sounds like these guys are getting swamped by requests.
Also sounds like they need keywords from the customer to be able to restore the item, including roughly the time you tried to craft. I know from the past they can track items pickuped and dropped, as well as deleted, by the program or the player, so it is likely if you give them the right details, they can justify researching when things dissapeared from inventory, appeared in datapad and disssapeared from datapad without a corrisponding appearance of either the components or the schem.
Message Edited by KaiRan on 03-01-2005 05:21 PM
Pawlin
Tue Mar 01, 2005 6:21 pm
#12
Ok, now that all the threads are consolidated and in one spot..
If you had previously submitted a ticket about the crafting session crash currently being experienced on these items and did not receive assistance, please resubmit a ticket, and provide the following information:
- What you were attempting to craft
- When (roughly) the attempt occured
- Where / when (roughly) you received the components from: (by trade, vendor, picked up from a house, etc) We do not nescessarilly need all the components, so please provide what information you can to assist us.
We will be investigatingeach situationon a case by case basis, and will provide assistancewhere we can, based on the informationavailable to us. If we are able to provide replacement parts, please DO NOT re-attempt creation of the item until an announcement has been made that the problem has been addressed by Development in a hotfix or mini-publish. Refunded items lost in a crafting session crash before a fix has been pushed livewill not be replaced.
Our apologies for the confusion.
-Ethan
KawikaMacGuyver
Wed Mar 02, 2005 1:50 am
#13
KaiRan wrote:
Hrm... reread the other posts on the above thread... is there any way to confirm why it was working for some and not working for others?
Message Edited by KaiRan on 03-01-2005 02:53 PM
speculation here....but maybe it might have something to do with the no critical fail addition they put in for crafting. it came in on 13.1 but wasnt announced till now. odd too that there's stat requirements for some parts of the crafting yet does nothing.
Page 1 of 1