Items And Loot Archive
Thread: Ace Pilot Jacket
Don't forget, people only post their bad experiences with CSR's. Service isn't as bad as you'd think if you go by the boards.
I droppeda house on the edge of the map, couldn't enter because entrance was on the other side of the invisible wall. Fixed within 24 hours, they even put maintenance in it.
Withdrew 2 backpacks from stockroom, 1 got lost with 30+ pieces of quest/faction armor. Was told to make room in inventory and got it back.
I was stuck in a never-ending respec, got fixed in 48 hours.
Only "bad" experience I had was dropping pilot with 3 ships in datapad. Had to delete one ![]()
But this has been fixed for other players, which is my biggest issue with SOE's customer service. They're inconsistent. Being a former helpdesk employee I can tell you you don't want to know how much this pisses people of and how much extra work this generates since people keep trying 'till they get the right guy.