Image Designer Archive
Thread: Of Two Minds on this
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Hollow1Neville
Sat Oct 16, 2004 9:11 pm
#1
Okay, so I've been around as an ID for long enough that I have run into the dreaded horrible customers. You all know the ones, as we all have horror stories regarding them. At any rate, I started a DO NOT ID AGAIN list for bad customers. Not forjust the normal "want stat migrate" and sit there and stare at you customers, but for the truly horrendeous "wait till 29 seconds remains on the timer for thestat migrate, figure out they can't rip you off, cancel and run off screaming obscentities" customers.
As I've IDed, the list has grown, of course, but fairly slowly. I started the list when I realized that I was just IDing too many people to remember when customers started coming up to me saying things like 'hey, remember me? you did my eyebrows" and I drew a total and complete blank. Honestly I have less then ten people on the list currently, so it's not a whole lot of people. I started it to protect myself from insanity and the urge to kill.
Well, everyone knows IDs talk when we all get together in tents. And of course, everyone loves to exchange horror stories (at least I do). So I have forwarded the names of my really bad customers to other IDs if they requested it.
Now, this is what I'm of two minds about. One, I adore IDing but I hate the bad seeds that customers sometimes turn out to be. If I had KNOWN these people were going to be problems, I wouldn't have touched them with a ten foot pole. A lot of the other IDs that I've forwarded my list to felt the same, better to know in advance then suffer atrocities at the hands of these truly terrible customers. However, I feel kinda bad about forwarding the list now that I have thought more about it. I mean, it is blacklisting certain people from recieving a service and I know that *I* get upset if I'm banned from a city, for whatever reason. Everyone knows how rare IDs are these days, these people may never get IDed again by anyone (I'm probably being more dramatic then neccesary here, but . . .)
So, my dilemna. On one hand, I do not want to ID these people ever again. On the other, I feel like a totally mean person because I feel like I'mblacklisting people.
Anyway, I hadn't seen a thread about this, and wanted to know what people thought or had policies about this issue.
Venoch
Sat Oct 16, 2004 11:33 pm
#2
If it gets to the point where it's this bad, I wouldn't honestly feel to bad about it. We provide a service, yes, but if someone abuses that service, thats their loss. If you were to do something that would get you banned from somewhere IRL...it would have bad consequences, people try these things on the game because of the 'anonymity' but thats beside the point, they're doing it to another person. So to end this, simply enough if they offend you, or do something to harass you, they don't deserve this service that we CHOSE to provide, we are NEVER forced to ID someone, and they need to learn this.
Venoch
Master Image Designer
Master Swordsman
Fixing People and Smashing Skulls all the way
TechnoCan
Sun Oct 17, 2004 9:37 am
#3
It's really a tricky situation and you are definilty not alone there, Hollow1Neville. And the mere fact that you are feeling disturbed by your little list and the reactions is speaking for you. I don't think that you need to feel bad about what you do. As long as you keephearing to your conscience I don't see that you really need to be worried to do something wrong. Many other players won't have given it a second thought to spread names of such really really bad customers and noone who ever had to deal with such a player would blame them for it.
So all I can say is: as long as you keep hearing to your conscience, you don't have to feel bad when you see yourself forced to put someone on your list or give your friends and fellow IDs a warning about such players. I'm sure they deserve it and some day it might be a lesson for them when they really need something done really quick (be it IDing or whatever other service they might need) and don'tget it and then maybe even realized (more likely being told) that it's because of their general attitude and behaviour.
Electro
Sun Oct 17, 2004 6:58 pm
#4
Personally I think that far too little anti-social behavior has any negative repurcussions in the game. People feel free to be abusive, crude, spiteful, etc. while hiding behind their anonymity. I say let them face up to the consequences of their actions and more power to your blacklist.
NJ62
Tue Oct 19, 2004 2:28 pm
#5
I know of many crafters who do the same, because they do not want to reward someone who thinks he can get away with bad behavior.
ID's are free to do what they like with the list. Some may take your advice very seriously and refuse to serve those people. Others may want to judge for themselves, but exercise a little bit of extra caution (such as negotiating the price up front). I don't think it's bad to warn people about problem clients: it is, after all, only YOUR opinion about the person, and the client in question may not be a jerk to everyone - maybe he's just a jerk to you.
Let me give you an example. A short fat wookiee came into my salon saying that he had been botched, and could I fix his ID. He wasted my time for almost an hour, and when I say wasted my time, I mean that he complained about the number of torches in my house, and "hit the deck" - crawling around on his belly. He also crawled inside my crafting station so I couldn't target him. He ran out without tipping anything (or it might have been 100 credits). I called him on it, he griped, and he was the first name on my ignore list.
The next day he came into the cantina to grief me (tipping me one credit, how mature.) My entire ID job on him had been undone, and he was short and fat again. Apparently, my ID friend "Joe" had been the one who had made the woookiee short and fat the first time (the so-called "botched job") and had been the one to make the wookiee short and fat again after my ID session. Both times the wookiee had been perfectly polite and tipped him generously.
Lesson from this story: sometimes a client is a jerk to one ID and an angel to another. The ID in question can decide for him or herself whether he or she wants to take the risk.
ID's are free to do what they like with the list. Some may take your advice very seriously and refuse to serve those people. Others may want to judge for themselves, but exercise a little bit of extra caution (such as negotiating the price up front). I don't think it's bad to warn people about problem clients: it is, after all, only YOUR opinion about the person, and the client in question may not be a jerk to everyone - maybe he's just a jerk to you.
Let me give you an example. A short fat wookiee came into my salon saying that he had been botched, and could I fix his ID. He wasted my time for almost an hour, and when I say wasted my time, I mean that he complained about the number of torches in my house, and "hit the deck" - crawling around on his belly. He also crawled inside my crafting station so I couldn't target him. He ran out without tipping anything (or it might have been 100 credits). I called him on it, he griped, and he was the first name on my ignore list.
The next day he came into the cantina to grief me (tipping me one credit, how mature.) My entire ID job on him had been undone, and he was short and fat again. Apparently, my ID friend "Joe" had been the one who had made the woookiee short and fat the first time (the so-called "botched job") and had been the one to make the wookiee short and fat again after my ID session. Both times the wookiee had been perfectly polite and tipped him generously.
Lesson from this story: sometimes a client is a jerk to one ID and an angel to another. The ID in question can decide for him or herself whether he or she wants to take the risk.
NJ62
Tue Oct 19, 2004 2:45 pm
#6
Irony of ironies, the above mentioned story happened to me exactly a year ago today (or at least that's when I posted on it.) Original fat wookiee story here. And yes, he was as stupid as I remember him being, now that I read it.
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