Game Guides Archive
Thread: Does SWG reward loyal players for longevity?
It would be nice if SOE really did listen, but the fact is they usually don't. They trumpet their acquiescence to major $#!+storms (like vendor bags and the crafting changes) as some sign that they are "working with the community" but I've seen firsthand how many of my /bug reports on TC have gone ignored and how many times CSR tickets I've submitted have received no helpful response.
In short, SOE customer service sucks the big one. I've done customer service for the world's largest software company and I can tell you firsthand that it's the most important part of keeping your existing customers. SOE's attitude seems to be "we can always get another customer to replace you" and I'm sure they will. But loyal customers are hard to come by, difficult to lose and impossible to replace. And if I don't start seeing some improvement in the next couple of months I don't have a problem taking my money elsewhere.
I don't need shiny distractions, SOE. I want some indication that I'm important as a customer.
I loved AC1, it took me over 3 years to have two 126+ characters. I've been playing SWG for 5-6 months and have mastered 10 professions, and I've not been doing the 10 hour plated tusker fellows that I was used to with AC1 ![]()
I'm not quite sure why all these new games seem to pander to the 2-3 months maximum to "complete" your character. Heh, when AC1 was released the devs publicly stated they didn't think *anyone* would ever hit 126 (it took almost 2 years for the first lvl 126 character to appear).
What can I say but, "Well Said!" I would indeed like some special items to show events that I have participated in, but I would like for your place of residence to also be a place you can drop them. I would love nothing more than to have a trophy wall in my house... a place where a wookie life-day orb can set next to a holocron on a coffee table. Something where people that come to visit can sit in awe of the rare things they have never seen before.
I'm going to expand on what you said by listing another problem I see with SOE: the individuals who constantly violate the Terms of Service without the worry of disciplinary action by Sony. I'm talking about the afk looters in Borgle-Bat caves, the individuals who use exploits found in early release Tuskan rifles to hit people for 4k mind damage per shot, and those people who are now deathblowing Jedi back to Initiate levels by camping cloning centers.
I, like many others, have done our best to report exploiters of the game. Why is it that SOE's response to every ticket I submit on the matter is the same? *They are aware of the problem and are working toward resolving the issue*. If you push the envelop with them questioning their response, you get a CSR candid response stating that SOE does not discuss their disciplinary policies with players.
I'm sorry... but there shouldn't be any discussion at all on this subject. The terms of service clearly states that exploiting is an offense that results in the banning of the account. I don't see this happening, and frankly I believe it is ruining the game. It ruins quests to get that *rare skill tape* since there are 5 people constantly in the borgle-bat caves on a daily basis afk looting. It makes PvP worthless since it only takes 1 shot from one of these Tuskan rifles to incap / kill you from ranges of 64m.
SOE needs to get on the ball before more and more people see that they will not be disciplined for exploiting the game in order to get ahead. I don't find taking advantage of exploits fun in the least, and a number of other honorable players feel the same way. Unfortunately, as more people have these exploits used against them, inevitably they will start using them also. I should hope that SOE doesn't want SWG to be known as the game of exploits.
Message Edited by sumner on 03-25-2004 08:52 AM
^^
That is a good point, in AC1 PvP was never the focus, so disparate power between new and old players was never *that* big of a deal. Although there certainly wasn't the equivilent of spending a month killing Kreetles, there was a huge range of PvE content aimed at all levels.
I just think developers spend a lot of time worrying about the "new" starter, without providing the high level content that keeps the non-grinders playing.
There are a number of threads right here in this forum on this very issue.
Its discouraging to see the same abuses taking place over and over and over. The same names becomming banned yet they're back again, over and over and over. Great quests have been broken since day one. I cant believe it takes 8 months to fix a quest. Once again refer all to "The Hermit and His collection of badges", yes Im on a rampage with this quest. Its an awesome quest that has semi worked since day one! Its taken tons of pressure on the part of players to get the attention of Devs and CSR's to FIX THIS QUEST.
These posts point out some very valid issues that SOE and the staff here need to address. Its my hope that they are reading theseand taking to heart the customer base that is "truly serving them". I love this game, the potential is huge, but..... can it make it to that point.
Im also trying to hold out alittle longer, but every day I question myself, why am I still here?
Larra
i like the idea and i have thought that people who use a profession for a period of time say 3 - 6 months of being a pistoleer,rifleman,doctor or whatever would enable you for slightly higher stats on some things for example:
i am a master bounty hunter if i am still in the profession in 3 months say, then i should get a plus bonus to a prefered weapon or higher priced bountys as would happen say to any profession in RL the more you do something the better you get, so an architect say would be able to build houses with different designs or less resources and a docs heals would improve over time.
its just an idea to maybe entice people to stay on a profession for a bit instead of mastering a profession then dropping it.
it would be nice to have a veteran doc or BH or anything just an idea good original post as well!!
I don't agree with alot of this, but some I do.
There's some nasty drawbacks to leaving the game and returning. A Weaponsmith friend of mine just did and he's in pretty bad shape. He gave all his money away but retained all this skills and professions. He couldn't place a house, his backpack/bank/inventory was full and he had no money. (And all his stupid crates were 5 volume, talk about a headache) I played pack mule for him for a bit and we got his small round down and spread out his crates around my houses and his. I had to give him money for maint and such. Well he can't even get close to what is made today. He missed all the great spawns in the last months. It will take him a long time and borrowing alot of money to get back on his feet, and then back to where he wants to be. This is just one example.
On status/glory hounding and such. Yes it is a little hard for this but not if you try. I rarely ever stand at a starport for long without hearing a OMG!!!! And it's someone seeing my Bio. Sporting 95 badges calls attention. Then the flood of tells happen and I preen as I like attention. Hehe. People ask if I was here from launch and I say yes, and beta. People see 30 profession badges (minus Merch, CH, Pol which are in progress), 45 explorer badges, Badge Collector 75, Intellect, 2 Warrens, 3 of 4 COAs, all he Theme Parksthere's a few others which escape me. Newbies to the whole online gaming ask me if I completed the game, this always makes me smile, I say "Half done" or "I haven't started yet!" as I have yet to gain Jedi.
All that you mentioned is here in the game, it's just different, take some time to see it. Just my opinion. The only frusterations I have with the game right now is there's too much to do and too little time.