CUEmu - Thread Posts

WhatWasIThinkin

Sun Oct 03, 2004 4:41 am

or are the csr's that respond to them stupid and/or to lazy to read them?

I put in a ticket specifically asking why is it when I kill any variety of rancor I dont get xp or combat points? I told them that I am only having this problem with rancors and nothing else that I can find. I also told them that I convert all my xp to fs points almost daily so that Im not just capping them out.

I was very specific about it being "just rancors" and couldnt have been more clear.....or so I thought.

The responce that I got back was something like "we have checked your combat logs and see that you gain xp and combat points at a high rate and see no reason to do anything for you"...........????????????????

That didnt answer my question at all.......Im not looking to get the xp back, I just want to get some after I spends all sorts of time killing a rancor liar..........is this to hard to comprehend?

- I quit. Im done Fairwell so long. The fun is gone. You can too

NomAnor1987

Sun Oct 03, 2004 4:42 am

#2

CSRs are actually computers working with the newest AI software...

Defensor Fortis

I'm Back!

Bajonett

Sun Oct 03, 2004 4:59 am

#3

Dont laugh. but you often get either generic responses to certain keywords or "Babble-Babble cant help you"

I had the thought too, if those responses are compiter generated, seeking keywords...

Anyway, In NOT happy with the way, most CSR´s handle problems. the 2-3 good, quick help giving ones i had in the last year, i tip hat to.

-----Avallyn Moonrider of the Dragon Pearls - Proud Imperial Roleplayer-----
One can be blinded by light, as blinded by darkness.
"My importance is rated with that of a mere shadow, Sir." - "So...Nothing huh? (laugh)"
(slight smile) "Without it, sun hits unprotected....."

"Entertainers cant self buff, cause we want social interaction and Interdependence"-SOE /poke Buffbot-"Interact with me !!!"

FunkyFresh

Sun Oct 03, 2004 6:27 am

#4

I opened a ticket a couple days ago about not seeing vuln times on bases. My problem was solved in about 48 hours and the csr language sounded very human.

FunkyFresh PURgE
Jayhawk mVa
Elll Guapo mVa

Post-CU Food & Drink Vendors located in sunny Mos Vegas -306 3704 and outside Mos Eisley 5052 -5100

Ainwyn

Sun Oct 03, 2004 8:15 am

#5

My guess is that if the computer script set to read and reply can't find a key word to kick out a response or finds too many conflicting ones then it goes to a human. This would be the -only- explaination for the jedi asking about visibility on terminals getting an "update your video card drivers" response.

Tess (Ainwyn) Dle'kkar
12 point, RIS certified, Master Armorsmith
Wild Side Armor
Rogues Landing, Corellia (4404,2619)
Kettemoor
http://www.rogueslanding.com/wildside/

Megalonychidae

Sun Oct 03, 2004 9:19 pm

#6

THE JIG IS UP

Nomorenerfs

Mon Oct 04, 2004 2:45 am

#7

Megalonychidae wrote:

THE JIG IS UP

The noose is out, they've finally found me...?

SWG is a lot like the Nicotrol System.

With each patch, you're that much closer to quitting.

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Thread: Are ticket responces generated?