Game Guides Archive
Thread: Friday Feature: July 22nd, Veteran Rewards
Tiggs wrote:
Lotussutol wrote:
will there be any more usefull stuff or is all we get decorations now? If all we get is decorations can you give us a reason why this change was put in???
We will be adding in various types of items as time goes on.
Great, but let the community know this before they took some crap holos. 
- A informed community is a happy community -
ErrikAgreed, and announcing this after the fact and after most of us claimed weak holo's really pisses alot of us off.
Erkman wrote:
Tiggs wrote:
Lotussutol wrote:
will there be any more usefull stuff or is all we get decorations now? If all we get is decorations can you give us a reason why this change was put in???
We will be adding in various types of items as time goes on.
Great, but let the community know this before they took some crap holos.
- A informed community is a happy community -
Hmmm. Well, better late than never. I guess. As far as the bunker house goes, and the argument that it would "cut crafters out of the loop", that is really a hollow argument. I have 4 weaponsmiths, 3 of them masters (on 4 different servers) and they are already somewhat "cut out of the loop" by the many many loot drop weapons and items.
Asseveral players have suggested, make the bunker house a schematic for architects to craft a house from, or make it require architect components to finish (light power unit, generator turbine, small structure storage module perhaps), something like the AV-21 vehicle requires a powerplant. It could even work something like the shipwright component analysistool - drop the stuff in and hit assemble, so the vet can generate his own house deed from components bought from an architect.
Tiggs wrote:
Lotussutol wrote:
will there be any more usefull stuff or is all we get decorations now? If all we get is decorations can you give us a reason why this change was put in???
We will be adding in various types of items as time goes on.
Thats pretty stupid... becuase now thoes people who have picked, will miss out when you add things in later for past dates.I would advise not adding any items to dates that havealready past.... becuase you will seriouslly pi** people off more then you guys already have.
And to say "They can get them at their next three month" is a compleat joke. Its you guys who didn't say a word about them before you released them, and didn't inform us that there would be something else to pick other then the Death Star. Since I cant get my 2 year gift, I will have to pick my 24 month before next publish... but if the other 24 month object is going into the game with the next publish, Im going to miss out on it untill my next 3 month... at which time I will then miss out on a pick there. That is nothing short of poor planning, and communication by the devs. You guys are suppose to be professionals... not a hack and slash mod team.... wake the hell up would you?
Tiggs wrote:
Vash72 wrote:
what about the people that have already claimed their rewards?
You can get these rewards at your next 3 month interval.
What? So we have to wait three months before we can get the new rewards being added in?
We were never told that more rewards would be coming. Some of us would've prefered, say, a fireplace instead of the Death Star hologram. But because the Devs never told us more rewards were coming in, we thought the rewards in publish 20 were the only ones we were getting, so we claimed them.
You guys where too lazy to tell us more would come, and because of that we have to wait thre months to be able to get the new rewards? That doesn't sound very fair.
FlashDog wrote:
so every 3 months after the 2-year point, we can get another 2-year gift? another fireplace or basketball hologram every 3 months??
Tiggs wrote:
Vash72 wrote:
what about the people that have already claimed their rewards?
You can get these rewards at your next 3 month interval.
So people who have already claimed the Death Star holo as their two year reward can claim another two year vet reward in three months?
/puzzled
-Buxley
Tiggs wrote:
You can get these rewards at your next 3 month interval.
We will be adding in various types of items as time goes on.
Wrong answers. From a "customer relations" standpoint, particularly in light of the utter lack of any communication regarding these veteran rewards, these are horrific answers.
First off, no one had any clue what the new rewards were going to be until they were implemented. Without any comment from the developer team indicating what the rewards were going to be, or if there were going to be any more added in the future, the best assumption the playerbase could make was that, though incredibly paltry, those were the rewards we were going to get. If the assumptions are wrong, the onus is on the development and community relations teams to get the right information out. Obviously, you did not.
Secondly, in order to claim ourtwo-year anniversary rewards, we first had to go through the process of claiming our veteran rewards. Those who wanted the Corvette or Lambda Shuttle immediately had no choice but to select their quarterly veteran rewards. Once again, you can't blame the players or penalize them for poor information or poor game systems.
Finally, the players who are the most adversely affected by this problem are the very players who have shown the most loyalty to Star Wars Galaxies through its tumultous two year history (and pre-history). This "let them eat cake" attitude does not fly well at all.
There are ways of remedying this. Given your history, I wouldn't be surprised if you do fix this. But this is yet another example of incredibly poor communication and attitude towards your customers. Bad form.
Buxley wrote:
Tiggs wrote:
Vash72 wrote:
what about the people that have already claimed their rewards?
You can get these rewards at your next 3 month interval.
So people who have already claimed the Death Star holo as their two year reward can claim another two year vet reward in three months?
/puzzled
-Buxley
suddenly these things are completely worthless... if you can just keep getting them every 3 months, they're worth less than the vette holo or the lambada holo.
Tiggs wrote:
We will be adding in various types of items as time goes on.
Obviously, the coming of the anniversary caught the devs by suprise! They didn't have anything practical in mind, so we get holos. I am also kinda taken aback by the fact that the toons and features continue, despite getting no word at all on all the game breaking bugs pushed out with the last "publish." WTG SOE.
Message Edited by Hecat on 07-22-2005 09:09 PM
I'd much rather the vet screen show All of the rewards. The ones that you haven't earned yet could be greyed out or shown as not available some way. Nice to know exactly what we're picking before we decide what to get.
Thanks.