Force Sensitive Archive

Thread: Getting Your Phase 4 Unlock

FourD
Sun May 22, 2005 7:41 pm
#1


There are "like infinity" threads on this right now, far more than neccesary. It's quite easy to fix the situation, and although I want to explain exactly how easy it is, I don't want to post it in every single thread, hence this post.


All you have to do is send in a ticket. Now because many people have tried and failed at this, we must assume either they don't know how to type a nice, friendlyletter, or it's that time of the month for alot of CSR's. And that time of the month happens to last 3 full weeks.


Prerequisites to getting your unlock:

A) Don't be an idiot

B) Learn how to type

C) Make sure you don't piss off the CSR who has your fate in his hands.


If you get my drift here, you can't pour out all of yourteenage agnst and angerat your parents into that letter. Frankly, typing "OMFG!!111!!!!1! waht teh hell is thisfix ym reawrd. SOE is teh ub3r SUXXXORRRSSSS!" isn't going to get you anywhere. Basically you have to convince one of those friendly twinky munchers that we know as CSRs into spending time on your ticket. Be nice. Say things like "Thanks alot for your time" at the bottom. Make them feel good about helping you.


Finally, probably the most important too for anyone here who has done the above and still failed. Don't send in your ticket as a Mission/Reward, send it in as a Mission/Interactive NPC. Technically it still fits within that definition because you could have your unlock if the Captian wasn't being such a ass-hat. SOE appears to be mass blocking Rewardtickets because of problems with the expansion quests. Most notably the clone armor, whichdefinatly is not worth the level of pain and suffering people put these boards through.


I've tried it, CSR-Dave unlocked for me the first go. Just remember to be nice and submit under NPC.



LampoonoTioli





noobified
Sun May 22, 2005 11:41 pm
#2

Yeah, I filed a ticket and wrote a paragraph in a "polite" way. It was answered about 45 minutes after I sent it and it was under Missions/Interactive NPC's.
HootGibson
Mon May 23, 2005 7:42 am
#3

I wrote one about 2 weeks ago and stil havnt heard anything... And yes i was polite



Hoot


master_nick
Mon May 23, 2005 8:49 am
#4

i did the same as hoot



Equoowe Aqoo - elder jedi

back on a free trial to troll the forums
SaphronBlade
Mon May 23, 2005 3:23 pm
#5

how do u send in a ticket?



Rizlo Nightwalker.(hater of bh's)-Chimaera server an proud member of Honor
SaphronBlade-Ahazi-Retired
Rislo Nightwalker-Azahi-Retired
BigLoopy
Tue May 24, 2005 12:59 am
#6


FYI from the in game Known Issues...


Bah cant paste it.. but it says...


Development is aware of the error and cutomer service is restricted from helping people until they can fix it.


Im paraphrasing.. but thats the gist..


So.. hang in there.




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