Force Sensitive Archive
Thread: help came from CSR
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abathingape
Sun Jun 05, 2005 11:41 am
#1
i had came to village at near end of phase4. i took up melee def quest n completed it by end of 3 attacks. but to my dismay the ques twas bugged for my case n i couldnt unlock melee def ... only enhanced reflex novice.
i filed bug reports for a coupa of days til i read i had to file a CSR ticket instead.
a case like mine took 45mins for the CSR's reaction but since CU they had been a long queue of tickets to be solved.
3 days later 15mins ago ... CSR AustinB came to my rescue to unlock melee def for me when i was doing phase1.
patience ... is my advice. i was alittle frustrated but help came eventually ... thumbs up for CSR
Egowyn
Sun Jun 05, 2005 11:50 am
#2
Yep they have been realy busy latley with all the bugs and such, but I've never had anything but good experiences with CSRs.
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