Force Sensitive Archive

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ColdOne2 wrote:
it takes forever for the CSR's to respond... This is messed up

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Unfortunately because the playerbase makes so many tickets, as a result of the many bugs in the game.

I too was not able to accept the ranged accuracy mission from cpt sarguilo. I sent in a ticket and less than 3 full days(70 hours) later I was contacted in game by a CSR(who asked me to land since I was in space ) and once I was on the ground he reset my ability to take a new quest, and I ran to the village as quick as I could and everything worked perfectly.

I had the same problem for phase IV.... the CSR accidently unlocked my melee defense branch due to the roll back instead of my Ranged Defense branch.. so i was able to unlock to branches during Phase III.. well when phase IV rolled around it said i hadn't even started my melee d branch quest... could have gotten jedi 3 weeks sooner =(

and to top it off the CSR said i would atleast recive a reward for doing the quest.. and all it said was u unlocked melee d branch... WELL WHOOPIE it was alreayd unlocked.

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Everitt_Cage wrote:
I too was not able to accept the ranged accuracy mission from cpt sarguilo. I sent in a ticket and less than 3 full days(70 hours) later I was contacted in game by a CSR(who asked me to land since I was in space ) and once I was on the ground he reset my ability to take a new quest, and I ran to the village as quick as I could and everything worked perfectly.

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Under what category did you file the ticket and what did you actually write (How did you explain your problem)?

I filed a ticket last phase and they didn't help me.

PROOF:

http://www.imagedump.com/index.cgi?pick=get&tp=261695

http://www.imagedump.com/index.cgi?pick=get&tp=261696

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ColdOne2 wrote:

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Everitt_Cage wrote:
I too was not able to accept the ranged accuracy mission from cpt sarguilo. I sent in a ticket and less than 3 full days(70 hours) later I was contacted in game by a CSR(who asked me to land since I was in space ) and once I was on the ground he reset my ability to take a new quest, and I ran to the village as quick as I could and everything worked perfectly.

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Under what category did you file the ticket and what did you actually write (How did you explain your problem)?

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File a ticket and WAIT... I waited 3 days, the CSR misunderstood and closed the ticket, so I had to file another ticket... this time, due to a weekend, it took 5 days... they are really backed up. Pray you get a CSR that has a clue...