Droid Engineer Archive

Thread: SOE should fire there Marketing executive!

Ejderhaa
Sun Sep 07, 2003 4:18 am
#1

If understand your pain everyoneim up to 4,4,1,4 and have been there for close to 3 weeks.. I just havent been bothered to lvl up to masted DE since it wont give me jack S@#$... Im seeing the DE population stedily decreasing.. My whole guild 50 plus people left the game all togehter just a week ago becouse the game is so bugged, and once you have gotten your master tittle you can basically just sit on your ass.. since there is no special quest that work or any decent loot to be found from hunting rare creatures or hitting dungeons... I cant beleive that a company like SOE cant understand the most fundamental rule of modernday marketing.. Customer relation.. you would think they would have some decent marketing guys there that would tell them that they need to build a customer relation and make sure they please all the current customers and convince them to stay.. Instead they seem to be applying an old outdated Sales view to marketing where the only thing that matters is getting a new customer once your in the game, they dont seem to give a S$#% about if you stay or not... In the end they will loose out since there isnt a infinite customer base... You know what they said a happy customer tells 3 others about there experience and a unhappy customer tells 10... If they continue like this they will loosea lot of customers.. Its there los in the end they could be earning so much more money, if they just kept us happy and at the same time as they get new people in... Oh well SOE seriously need to consider firing there Marketing executive.....

C-type
Sun Sep 07, 2003 4:25 am
#2

SOE just tries to please the biggest part of their community, the pistoleers and some other proffesion.


We're just last on their list.




[_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-]

Please excuse my cynical, somewhat grumpy posts sometimes. I'm a DE.
atomicdeath1979
Sun Sep 07, 2003 4:30 am
#3

why should they fire the marketing executive. they did get 275000 people to buy the game (including you, and me twice). If anyone fire the devs.
Ejderhaa
Sun Sep 07, 2003 4:31 am
#4

Im close to becoming master Pistoleer and I can say that im far from please there too.. Many of the specials are bugged and not working like it should.. And whats up with only haveing one new weapon even if u make master in all combat proffesions except BH and Commando.. I meen they seriously need to consdier putting in some more content in to this game....
Kamaru
Sun Sep 07, 2003 4:34 am
#5

Content will come, that takes time.. Belive me this game started way ahead on DAOC content wise...
Ejderhaa
Sun Sep 07, 2003 4:36 am
#6

There is no point in firing the DEVS you need to go to the top of the food chain to fix this.. If the MArketing executive was good he would be aware of his customers and the commnuity and make sure none of this happened.. He would make sure the devs did what they are intended to do.. After all he is in charge of all the customer relations... But as it stands I havent seen him around much.. Probably sitting in his office counting up how much money ther are making per month, and smokeing his cigar...
Mr_Moo
Sun Sep 07, 2003 7:15 am
#7

I feel really bad for those who shelled out the extra money for the special edition - if they are unhappy with the game.



Mr. Moo




Mr. Moo
____________________________

Moo Zelfren - Mon Cal - Master DE
MOOtastic Droids - Chilastra Server

Virtanis
Sun Sep 07, 2003 8:55 am
#8

The movies were/are the real marketers... we've all seen them, most of us probably love one or more of them, and that's the real "market draw" of this game.

Their marketing team did a fair job, I'm sure... but, this team we're seeing just isn't working together. Customer service? Informing players about the changes in a patch? Balance? Technical server/bandwitdth/database issues? Management bringing everyone together? Internal communication? These are the real issues, not the marketing department. After all, they probably just made the box, the CD case, and chose a bunch of magazines and websites to publish their ads on.

If we got the tar and feathers out, let's go after those who are really responsible.

Oh, and FIX DROIDS NOW!



"You Droid Engineers have had to suffer through some tough times. The Devs do not hate the profession and have plans to address some of the larger concerns."
- Q-3PO 10/23/03 1st Annual Droid Engineering Academy Awards

- Fortium - Master Droid Engineer - Master Artisan - Grumpy Advocate for Droids and DE's -
- Proprietor of CF Industries Droidworks -
Naboo: -6600, 3450; Tatooine: -680, -4290; Dantooine: -772, 2860; Corellia: -140, -5500;

boobooq5425
Sun Sep 07, 2003 11:37 am
#9

actually I seen quite a few magazines badmouth this game
Mr_Moo
Sun Sep 07, 2003 6:57 pm
#10

Actually yeah, all the magazines I've read pretty much canned it - but they all gave it thumbs up when previewed- how wierd.



Mr. Moo




Mr. Moo
____________________________

Moo Zelfren - Mon Cal - Master DE
MOOtastic Droids - Chilastra Server

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