Development Cycle Archive

Thread: Weekly Roundtable Discussion (Week Ending 4-19-04)

Hedek
Mon Apr 19, 2004 9:25 am
#209






kayxfour wrote:

The problem is that we need actual answers, even if we aren't happy with them. What is the real problem here? Why are you incapable of communicating with us? It's time to step up to the plate: stop acting like a politican and start acting like a developer. Make a weekly "ROUNDTABLE ANSWERS" thread at the end of each week, or even DURING each week, where only developers can respond and answers to current questions are dealt with. This will help keep dev posts clear of the clutter of the roundtable threads, and it will show the customers that you really do care about their concerns.





You know I don't understand all this craze about lack of communication and need of communication. The time developers spend reading these forums is time developers lose to actually work on the game. Not to mention what developers read here reflects onlya part of the SWG community. And the community that visits these boards is somehow more of the "whiner-type" than those you meet in game. SOE already grants us with MUCH more communication than most of the MMORPGs out there. Look at DAoC there is no official forum and therefore no devs who reguarily visit what players have to say, all they get is a weekly "grab-bag" where the equivalent of our Thunderheart decides which and how many questions she wants to answer.


Now don't think i'm devil's attorney. Cause here's where the sour part comes (my "whine" if you wish). What this game lack isNOT communication, it's a serious developer team. I've played many MMORPGs before. I worked in computer projects myself. And they're among the most unorganized devs I've seen. Very clumsy at determining the priorities, very lazy at debugging, creating single professions without any "as a whole" point of view and no ability to define the professions they did themselves. Lol after almost ayear of "in-live" state of the game they decide to start an "In-Concept" thread for each profession to ask PLAYERS to define their professions. Skills and specials seem to have been thrown out on professions without any summary chart if things are well distributed and fair.


But again, to defend the devs, because I'm sure what they want is do the best game possible, I guess there are producers and marketing dudes behind who push them to release a "carrot" as often as possible to "excite players". I'm convinced there is much to be blamed on Space : they have many devs allocated to this project, perhaps the "core" team that created SWG, I believe this is man power that should have been used to "fix" the game. Because from a QA point of view, SWG should still be in beta and not gold.


Now don't get me wrong I love SWG, and I've stopped playing other MMORPGs for it, but I like it for the graphics, for the swg universe, for the crafting system (with random popping resource harvesting, etc) but definitely not for the technical aspect, forthe "logical" aspect, Ravenedge pointed very well on another example where SWG is again unlogical : the Corvette (1) How does this Mob relate to the others in the game? Does it make sense?

2) Is the Mob's difficulty rating appropriate for what it is? (A rebel Ensign or Engineer should not be more powerful than a Surface Marshal)

3) Brand New Mobs (such as the battle droids), are they appropriately difficult, not for the setting they are placed in, but in SWG as a whole?)


I understand that in a game as huge as a mmorpg, it's hard, but still I feelsomeone is lacking at SOE : someone, not a programmer, who has played the game a lot, in most of its aspects and who has a conception of the game "as a whole" and who would insure that everything the developer team does is in "in line" with the rest, this is usually the job of the producer(s). And imo these guys aren't doing their job very well. Because seeing how nice looking the game is, it's certainly not the art dudes that are incompetent, seeing how well designed and pratical the UI is, how advanced and taking many parameters into account the formulas behind combat and crafting is, it's definitely not the programmers that are to blame : it's the managment team, the ones who say "you, mister computer science phd with 10 years experience in Valve you are going to spend the next week developing this new stuff, and this afternoon debugging", well imo it's in the "overseers" that lays SWG's current problems.


To sum up : wrong priorities, lack of overall understanding and "as a whole" designing of the game. Yet the future is promising, with TH announcing they'll rework the combat balance as a whole. Problem isthey have already started introducing new stuffs (weapons and armors) that further outbalance combat. So here it is, they have announced something good, but again they're doing the same mistake because (probably) some marketing dude behind push them to throw in new "carrots" every month to keep the player "interested". This may be the way to go in short term, it's definitely not the way to go in long term.
nvoigt
Mon Apr 19, 2004 9:51 am
#210

Why do we have a jedi correspondant? Some CRITICAL questions were asked by him a few days ago and he was basically told to piss off by the devs.




He has communicated with the DEVs and weren't ignored and all of it in a few days ? You do realize that your correspondant has hit a major jackpot there ? I'm not kidding.


VerucaSalt
Mon Apr 19, 2004 2:33 pm
#211

Kurt,


I was wondering if you were planning on helping the thousands of customers who got screwed out of credits, xp, and other valuable items because of the server crash on your end (or SWG's end) on Saturday/Sunday evening April 17/18th. All people have been getting (myself included) is a the same generic reteric from the customer service people, which provide absolutely the poorest customer service I have ever seen.


Would you rather lose all these people from playing this game and closing their accounts to go elsewhere? Or would you rather provide actual customer service and remedy this problem? I personally lost over 100K in unarmed points, plus combat xp, and over 80k in credits. I have read other posts, in-game tickets, and seen the same "let's blow everyone off" responses. What are you as a manager going to do to assist the playing community?


Even if you are not responsible for helping anyone, you can at the very least update the community on this problem and take this information to the appropriate people within your company to fix the situation. A novel idea that apparently no one at In-game customer service or tech support has thought of.


Naufragus
Tue Apr 20, 2004 12:11 am
#212

well, its about that time...at any moment Kurt is going to make his weekly board appearence, lock this thread and start the next sham thread that will be full of issues that will go unanswered until they themselves can be locked and ignored...what is it that Kurt actually does again?


wickedHangover
Tue Apr 20, 2004 12:49 am
#213






Naufragus wrote:

...what is it that Kurt actually does again?






you already gave out the whole job description, what more can you expect from one person?






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Atteke
Wed Sep 01, 2004 2:04 pm
#214






Atteke wrote:
Is there any point to these threads? and when are we going to get Publish 8 on Test Centre?.






Forget the second question



Colonel Atteke Runningmoon
Alliance Crimson Pheonix Ace
Jedi Elder

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