Creature Handler Archive

To Whom It May Concern:

I am writing to expose the incompetence of one area of your business empire, which is your online gaming service and development team.

I have been playing Star Wars Galaxies for about a year now and have become totally disenchanted with the service and the ability of your Development team to fix game breaking bugs that they themselves have introduced into the game.In December of last year your development team introduced what they called a “combat rebalance” into the game.How ever this “combat rebalance” only focused on one profession, which at the time was working the way it was meant to.After this “combat rebalance” this profession, Creature Handler, has been completely broken and is now no longer a viable profession within the community of SWG.It unfortunately was the profession that I chose and that I really had fun playing.Since the great December combat rebalance, numerous other bugs and fixes that were supposed to be fixes, have hit my profession causing me to lose more and more interest in playing the game.This rebalance has affected my game play plus countless others who have left the game in droves.Let me outline a number of other things that cause me great concern about your Development team.

1)Pandering to the squeaky wheel: this is really what happened to creature handlers.Because in the infancy of the game, CH (creature handler) appeared and was very powerful, many gamers decided to get into it.Thus came the great cry of Poke-pet from the melees etc.Your development team having no ability or back bone to simply say, look when armor smiths, weapon smiths etc develop their talent and skill this imbalance will be changed.Nope they destroyed my profession, which it took many hours to become master of.

2)Not telling the truth; we see this all the time on the forums when the Developers use the terms; ‘we are looking into this’ or ‘ we don’t think this is a problem’ or ‘when we do the combat rebalance all will be well’.Well I have been playing for a year, bugs that we had at the start of the game are still with us.Bugs that have been introduced with each new update are added to the morass and the developers continue to tell us they are looking into it.We don’t believe them.

3)Arrogance:We the gamers, we the paying customers are treated little better than idiots and sides of meat from which you can drain our cash.If Sony had as many bugs in their walkmans I would hope they would recall them and fix them and re distribute them to their paying customer.This game is broken, it doesn’t function the way it is supposed to and the exploiters are driving true gamers away.Meanwhile the Development team is off flying in the new space expansion and they make no bones about it, they don’t care about SWG anymore.The developers need a major attitude adjustment, we the customer are your bread and butter, we pay your salaries, if you make enough of us angry enough, we will en mass leave this game and we will tell our friends to boycott SONY products and then maybe you will understand the deep frustration that is felt by us over the arrogance of your development team.

4)Content vs fixes:Two more problems, content is sadly lacking, fixes are non existent. I probably mentioned the fix problem, nothing gets fixed.The game is not tweaked by a degree it is absolutely smashed by each new update the development team brings in.This team has no vision, content is brought in with no thought on how it will impact the whole economy of the game.Two professions are dying, Bio Engineer and Creature Handler and many more are on the ropes.Yet this development team has yet to adjust gently anything, my profession and gaming experience in SWG has been on a downward spiral since December and I see no hope in the future.

5)Communication: this development team and this company has not, will not and appears to have ability to take criticism in any way shape or form.When someone criticizes a developer, their post is erased.When anyone posts a flame about the game, it is eradicated.When the development team deigns to comment, it is always with an aloofness that is felt to the very bottom of the playing community.The sense is; ‘ we are so much smarter than you and we know how you should be playing and what you should be playing, and why and we also know something you don’t but you know what, we are so much smarter than you we won’t tell you so there.”That in short is how your development team treats your customers.It’s wrong, we struggle everyday with the problems in the game, most who started SWG are leaving in frustration, I too am on the brink.It is time to bring your development team up short, post an apology, role back the CH profession to pre December days and then start making small (read SMALL) adjustments to make the game functional and fun again for ALL players, not just the flavor of the month, Jedi or power gamers.

I know there is much more I could say but if you simply went to the forums you would see that certain individuals are universally loathed, JustG, ThunderHeart etc. have done nothing but provoke the paying customers.They should be fired.There is no excuse for their actions and words on the forums and they are a discredit to the SONY Corporation.I am making a copy of this letter and sending it to Lucas arts as well.I am sure they will be interested to know how bad the game they are part of is being serviced by your company.

....and then no matter how hard we get nerfed, we still keep CH because we are still some of the coolest characters on the game.

BOYCOTTING JUMP TO LIGHTSPEED UNTIL COMBAT BALANCE AND GCW REVAMP!
SWG: Quote: Grand moff Tarkin: The Jedi are extinct, their fire has gone out of the universe. you my friend are all thats left of their religon. Except for the other 5000 over there...

OMG is this whats its come too? i,m not the best at PVP so therefor theres no point in playing a game?

I.m the first to admit we got "over nerfed" but really... please calm down ...its not that bad. There is so much to do in the SWG world why only consern yerself with only one aspect?

The "exploiters" (my god some else has heard of the them er thats was the "exploited " whoops) i presume you mean CM combat stackers etcs.. well dont you have the oppertuinty to do these things also? I really hate this CH is **edit**e because i cant win every PVP there is so much more to our profession than that, really it just takes a little imangination!

Every profession forum bitchs about there lack of "insert - whatever" seems to me that mabye sony are getting thingsright then! (but i really hate that bloody CMs /riflemans/fencers/Bountyhunters/swordsman/master etc/...hehe)

Come on theres more to this game than "wining" (er whining) all the time.

And as for the univerisally loathed people? well its the folk that got nothing better to than moan/**edit**/whine all the time rather than try and roleplay a profession . I cerrianly dont hate vert, thunderheart etc more than whiners that post here most of the time......awww welll mabye i actually play this game to enjoy myself (shock horror)

Wicro

RRF Cheif SpyMonkey TRainer etc...

'Alright! Let battle commence! Wine and... bananas! Bring on the dancing girls!' - monkey!

Too wordy to read, can I get a summary?

Severan T'iam (Valcyn) RIP 7/2/2003-5/8/2005.
Master Nerf herder (oops I mean CH oops CH is gone but never forgotten)
SWG: Quote: Grand moff Tarkin: The Jedi are extinct, their fire has gone out of the universe. you my friend are all thats left of their religon. Except for the other 5000 over there...

Well said Skypreacher1, I have been here also for over a year, and these things are true. To bad I do not beleive anyone will answer it. I have been a manager in rl for over 10 years, and you are correct in assuming that their customer service base is baised and witless. They are making large quanities of money and for them to cater to the "few" when the majority do not really care, is not worth their time and effort. I also would not employ those developers either, but neither would I employ the supervisor for okaying such inadaquate developement along to the consumer. If this post to yours gets locked or removed I wanted you to know I understand fully.

Warrarri

MCH
TKM

-Warr

Personally, I have always felt that the devs snuffed this profession, and probably rightfully so due to the DB's growing with everyone having multiple pets. Also, the game was getting really stupid, multiple(many many) pairs of graul maulers running around , not to mention the outrageously stupid amounts of pets in towns. If this is true, what else could they do, allow CH'ers to take the servers down? I personally am grateful i was 'forced' into another profession...

Let me say that my frustration and lack of response to this forum in particular and this development team has slowly turned from words to actions. We will get a response and we will be heard, not just CH but every profession that is broken and bugged.

....and then no matter how hard we get nerfed, we still keep CH because we are still some of the coolest characters on the game.

BOYCOTTING JUMP TO LIGHTSPEED UNTIL COMBAT BALANCE AND GCW REVAMP!
SWG: Quote: Grand moff Tarkin: The Jedi are extinct, their fire has gone out of the universe. you my friend are all thats left of their religon. Except for the other 5000 over there...