Creature Handler Archive
Thread: I think this could be interpreted as the official reason TH never posts here....
Barb,
Not it at all. TH's job is community relations. Therefore, he needs to relate to/with the community. (ie, public relations) If you hire a PR firm that doesn't communicate, you'd fire them in a minute. It's also their job to take the good with the bad.
I've been on forums where devs and even PMs routinely respond. Are there flames? Sure, a few. But in reality, with good communication the number of flames drops significantly. And you rarely see the devs goaded into a flame thread, they simply ignore them.
Do I want an "I win" button. Not at all. It's a game, I play it to have fun. I usually sit laughing when I get incapped. On the other hand, when issues exist for months that aren't even acknowledged, I'm ticked off. A "Hey, we know it exists but it is a bear to nail down and we'll continue to work on it" goes a long way as opposed to dead silence. It took over a month to get a simpleexplanation of the call timer, it should have been addressed within a day or two. And when the answer after that time makes no sense, it's an insult to the customer base. There are many good threads here that don't contain a flame until they linger without an official comment for days.
How about the as yet unresponded to lists of fixes/ideas/etc?? Don't they deserve an answer?
It's simple, if you don't like the heat, don't become a chef. I get 'flames' from customers from time to time. Know what, I respond to the factual part of them best as I can. If there is no factual part, I just tag it 'idiot' and move on. The ones that hurt more are the ones pointing out things that are really broken, and feeling the pain of that user. I don't think TH or SOE feel the pain of their users at all, or simply don't care.
Personally, I feel the only thing TH should EVER, EVER, EVER post here is "I am sorry for my uber-poke comments". The rest should come down the pipe through Vert. It's the way it is supposed to work. It doesn't.
Xray. Will he get flamed by an "**edit** **edit**"? Maybe. Will he be asked why he disregards us with his own flaming comments? Definitely. All I can say is read your history. TH has done his share of inflammatory comments.
Hail,
I didnt rtead this entire thread sorry. But I definitely wanted to add:
I am not one of the TH haters, by any means, but things like this really bother me. Yes, there are correspondents, and if thats why he doesnt participate then he needs to say that.But for a dev to come out and say "I wont post on forums bc the flamers might come after me" is nonsense.
I realize the devs are being pulled in 89 different directions and I try to empathize. However, it is a pretty piss poor business decision to refuse to engage your PAYING CUSTOMERS in dialogue because you might get flamed. That is sad. Makes me wonder why I am giving them my money if they wont even respond to our concerns -- what business does this? "I am not going to answer the phone because you might be upset with the product we sold you." Amazing.
Barb, You, the other dissidents and I have went back and forth on this. I believe some of us really do not want an I win button. We do however want back in the game. We were too powerful, in the very very beginning. Rancors being controlled by newbs is bad. Even before the December patch we were balanced. Maybe the creatures were too high. I tend to disagree. My CL 23/23/24 trio was consistently beaten by TK's, Commandos, and BH's.
The remarks just prior to the nerf were coming from Novice-pick a professions. "You wait until the nerf". I did not realize just then how bad we were being nerfed. Admittedly I participated in the GCW a few more times with Wild Pets. That did not work. Even now BE pets are still just a distraction. I win vs some sort of balance is the goal for many of us. I do not want July pets again. I am not even certain I want Wild Pets better than BE anymore. But I would like a role. If the role is to be one of support. We must have a better way of supporting that plain ol' /guard. Seems a little too much nerfing in many aspects. The delayed (read as not going to happen) combat rebalance has more than crippled us for 4 months and it more and more looks like we will not have anything until next year.
TH needs to:
1) apologize
2) discuss the timers without talking about some hypothetical exploit
3) in detail (with the understanding things change) tell us how the CH's will be reworked to make us stronger until the rebalance
Anything shy of that is meaningless mouth service.
From a business standpoint, this isn't going to happen. If you study psychology long enough, you learn that a subject will stick with a behavior if they think there's even a longshot chance of getting a reinforcement/reward. CHs saw what awesome fun and power the class could have, and so we stick with it in the hope that we might get even a fraction of that back. Sony knows this so they're really not worried about making us a priority. They know that most people switch professions instead of leaving the game. They know that there isn't another strong competing product on the market right now.