Community Relations Archive

Okay well now I am getting a little more pissed since I asked from help on here from a CSR and it gets deleted!!!!

Okay this is the 2nd day that SoE took out 100 bucks on Sunday for a server transfer for my wife. Well needless to say it didn't happen, SOE charged me twice, two 50 dollar charages = 100.

Durng this time my account is over charaged and I need to take time out of my job to go to my bank and help get this fixed. I come here for help and getting my post deleted when I am ASKING for CSR help is just bad customer service.

I spent over 3 hours LONG DISTANCE with them yesterday and my wife spoke to one lady, name at home, who was so rude that she caused my wife to cry. This is getting bad, and yes I know how SoE hates bad press but I am asking for help here from SOE, I have 5 active accounts, 3 SWG and 2 EQ, been a customer for over 6 years and would think they would be a little bit more helpful...

PS: And since last post got deleted, this one is being copied for my own protection and to keep it in my files, thank you.

Tavont Uth'Nitar
Master Bounty Hunter / Master Pistoleer / Combat Medic 4-0-0-0
Proud Member of RSA

Enorth Uth'Nitar
Master Artisan / Master Chef / Master Merchant
Vendor Location 3000, -6450 on Tatooine near Mos Eisley in the RSA Mall. Selling Food & Drinks