Community Relations Archive
Thread: not possible to cancel account from both the launchpad and main SOE site
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Cornelias
Tue Aug 02, 2005 7:33 am
#1
haivng a really hard time doing this and before i let out a huge scream when some suggest "register expansion" it's not possible to this without first registering ROTW on this account.
so basically i've to pay more money to cancel an account?
GarVa
Tue Aug 02, 2005 8:00 am
#2
I am checking this, alternatively for the time being you can use live
chat (by clicking the help link in the station header) and they can
assist you. (starting around 9am PST)
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chat (by clicking the help link in the station header) and they can
assist you. (starting around 9am PST)
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Cornelias
Joined: 22 Sep 2022 Posts: 2 |
i've spoken to consumer rights and they've said that by not providing a clear way to cancel my subscription your breaching my rights,i've spent 3 hours this morning trying to cancel an account and am still no futher on. can i again maybe ask why from the launchpad there is no "CANCEL SUBSRICPTION" button like every other online game? |
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CeboWookie
Joined: 22 Sep 2022 Posts: 197 |
here is how to cancel, i found that out coz i upgraded one of my accounts to station access click here It should now list all your subscriptions you have with SOE. You now click on the subscription you want to cancel and there should be a button saying cancel subscription. Good luck |
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