Community Relations Archive

Thread: Out of date email

pasledgehammer
Thu Aug 11, 2005 5:33 am
#1

So from the front page of the website i wanted to contact you guys. I went to contact us and used this email address




i then recieved this email


"Hello,

Thank you for contacting Sony Online Entertainment Customer Support.


Thank you for contacting Sony Online Entertainment customer service.

It appears that you have used an old email address or an outdated web
form to submit an email to our support department.

To address your customer service concern, please visit our new support
service, located at: http://www.station.sony.com/kb

Please search our knowledgebase first ? if you are unable to find an
answer for your question, click the tab that says ?Ask a Question? to
access our new email service.

Thank you."


Why is this email address for customer support still on the website and on the main contact us page if its out of date?





Paulos-Ash - Dark Jedi

Stig'O - Owner of Stig'O's Commerce Loot - /way 3528 -1004 - Lok

Glad i didn't buy ToOW tbqfh
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