Community Relations Archive

Thread: Pre order confirmation email

Kriggo
Tue Oct 11, 2005 1:41 am
#1


I've pre-ordered 4 ToOW for our different accounts and didn't expect much of a response other than the screen saying thanks for ordering bla bla bla...


However, the day after I ordered, I got a mail confirming one of the pre-orders, but not the others. Should I be worried about the other 3?

Message Edited by Kriggo on 10-11-2005 10:41 AM



________________________________________________
Iloc/Iloc' Tarrax
You can discover more about a person in an hour of
play than in a year of conversation. - Plato
________________________________________________



Tiggs
Tue Oct 11, 2005 8:10 am
#2






Kriggo wrote:


I've pre-ordered 4 ToOW for our different accounts and didn't expect much of a response other than the screen saying thanks for ordering bla bla bla...


However, the day after I ordered, I got a mail confirming one of the pre-orders, but not the others. Should I be worried about the other 3?

Message Edited by Kriggo on 10-11-2005 10:41 AM




Did you pre-order from SOE or LEC?
1963explorer
Tue Oct 11, 2005 8:32 am
#3






Tiggs wrote:





Kriggo wrote:


I've pre-ordered 4 ToOW for our different accounts and didn't expect much of a response other than the screen saying thanks for ordering bla bla bla...


However, the day after I ordered, I got a mail confirming one of the pre-orders, but not the others. Should I be worried about the other 3?

Message Edited by Kriggo on 10-11-2005 10:41 AM




Did you pre-order from SOE or LEC?






Additional questions:


Do all of those 4 accounts have a current email address.


If you pre-ordered through the launchpad pop-up: Did you make sure that you were logged in withtheright account?


To check the pre-orders for each account:


click 'my account' at the top right of this page

log in with the account you wish to check

click 'billing info' at the top middle of the page

The pre-order should show up at the bottom of the page




*****Yes, yes. Akkus have many good ideas. Akkus want to make milk and eggs more available to everyone as well. Akkus not tell you this idea though. You will steal it from Akkus.*****

So listen, so learn, so read on. You gotta turn the page, read the Book of Taliesyn. All the sciences of the world are collected in my breast, for I know what has been, what is now and what hereafter will occur..." (Blackmore/Evans/Lord/Paice)
Kriggo
Wed Oct 12, 2005 3:49 am
#4

I ordered through the launchpad option, whichever that is, but I'd guess SOE?


One additional email confirmation has now been received though, so I am only missing two. Now, obviously the confirmations are not sent to the email stated in the order form, which I found odd as I don't see another purpose to enter it there.


Yes, I did make sure to be logged in on the correct account for each order.


Thanks, I will be checking the billing info for all four, since the email confirmation does not state for which station account the order was made (which would also have been a nice service)



________________________________________________
Iloc/Iloc' Tarrax
You can discover more about a person in an hour of
play than in a year of conversation. - Plato
________________________________________________



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