Community Relations Archive
Thread: General comment on recent community relations changes
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Hylidex
Sat Jan 22, 2005 12:45 pm
#1
I must say that I have been VERY impressed over the last month, beginning with the hiring of new developers. I have never seen so many Dev and Administrator direct replies to posts or so much information given in the replies before this. Bugs seem to be getting fixed one at a time, and user requests on the forumsare receiving responses.
I'll never agree with EVERY design change made, but the changes in general seem to reflect a true desire to make the game more fun and less tedious for everyone.
I haven't had to work with a CSR in-game since the changes started. I can only hope they carry over to the CSR team. In the past, I've had both excellent and horrible responses from different CSRs. Some seemed genuinely helpful and thorough, and some were little more than cut-and-paste responses that could at times border on being rude. I'm honestly optimistic in this area, considering the changes in the others.
But to Calandryll, GarVa, Tiggs, and others who seem to be behind this new attitude of open communications:
/salute
Demio_Olaron
Sun Jan 23, 2005 1:31 am
#2
Agreed!
Good job Calandryll, Tiggs and Thunderheart, you guys really exceeded your selves this time! Must've been the good influence of Calandryll the old Phoda
Good job Calandryll, Tiggs and Thunderheart, you guys really exceeded your selves this time! Must've been the good influence of Calandryll the old Phoda
wha_tagoo_siam
Fri Jul 08, 2005 8:21 pm
#3
Really? Where at? Because I've been checking the SWG General discussion threads on the regular, and I haven't seen any dev posts...
Hylidex wrote:
I must say that I have been VERY impressed over the last month, beginning with the hiring of new developers. I have never seen so many Dev and Administrator direct replies to posts or so much information given in the replies before this. Bugs seem to be getting fixed one at a time, and user requests on the forumsare receiving responses.
I'll never agree with EVERY design change made, but the changes in general seem to reflect a true desire to make the game more fun and less tedious for everyone.
I haven't had to work with a CSR in-game since the changes started. I can only hope they carry over to the CSR team. In the past, I've had both excellent and horrible responses from different CSRs. Some seemed genuinely helpful and thorough, and some were little more than cut-and-paste responses that could at times border on being rude. I'm honestly optimistic in this area, considering the changes in the others.
But to Calandryll, GarVa, Tiggs, and others who seem to be behind this new attitude of open communications:
/salute
Blimigerite
Mon Jul 11, 2005 8:47 am
#4
wha_tagoo_siam wrote:
Really? Where at? Because I've been checking the SWG General discussion threads on the regular, and I haven't seen any dev posts...
Hylidex wrote:
(Stuff)
Check the Dev Tracker. It's a handy tool that's in the top right of the forum homepage for a reason.
http://forums.station.sony.com/swg/tracker?role=Dev
wildcat84
Mon Jul 11, 2005 9:26 am
#5
It's a good start, but there is a LONG road ahead. I want to see dev posts in EVERY forum, and avenues for more 2 way communications.
But, at least I see some effort being made, so congrats.
But, at least I see some effort being made, so congrats.
Message Edited by wildcat84 on 07-11-2005 12:28 PM
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