Community Relations Archive

To this Post I give my response:

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Dear Star Wars Galaxies Players,

On behalf of the entire LucasArts and SOE SWG team, we wanted to take this opportunity to apologize for a recent change we made regarding group experience (XP) rates. With Publish 22, we attempted to fix an unintended game play mechanic that we introduced with the Combat Upgrade earlier this year. Specifically, we wanted to correct a large divergence between the rate at which experience (XP) could be earned in a solo setting versus a group setting. After this change hit live, we were presented with a mountain of feedback describing how this change had a major negative impact on your enjoyment of the game. We want to let you know that we hear you and we value your feedback. You were right: we made a mistake on this one and we reversed out the change because of that feedback. We continue to learn from experience and pledge to improve our process for bringing you timely updates to Star Wars Galaxies.

Thank you for your understanding and we look forward to seeing you in the game!

Sincerely,

Julio Torres
Producer, Star Wars Galaxies
LucasArts

Todd Fiala
Director of Development, Austin Studio
Sony Online Entertainment

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I cannot speak for all players, but I myself accept your apology.

Personally, I think you had the right idea with the Nerf, but you made some serious mistakes that prevented it's acceptance by the player community. While it is presumptious of my to advise you folks on how to run this game, if you had gone by it differently, it would not have become the unmidgitated disaster it was.

First, and most serious mistake of all, you did NOT consult the Player community on the change.I cannot stress this enough, because the playerbase, as it is now,feel really cut off from you Devs on how this game is progressing. And when you popa HUGE change ofthat magnatudeon us out of the blue, the result became what you saw.

Second, you did not think the change through. While its true certain AoE groups make exping a bit too fast, you basically took it all the way to the opposite spectrum with the Nerf, killing all desirability for grouping. Several of my fellow TC-Prime players suggested a few changes that cut exp down, but not to the bone. You might want to look em up. You need to make it so that the sheer amount of exp per hour is set at a certain cap, but in a way that does NOT discourage grouping in any way. EQ2 has a way of doing it, you might want to check it out.

Anyways, in closeing,I cannot fault what you did.

Its the way you did it that was over the top.

Be safe all.

Edited for spelling.

I would normally pop my joke about how I wish they did this for the CU - But so many threads have been popping up about this I'll not bother.

(THE REALER)