Community Relations Archive

SOE, this game has changed significantly, too many times. On any one of the iterations along the way, we could have played this game and worked with what we had, making minor tweaks along the way. This is not a game in Beta, but it is managed as if we are. We can not develop roles in a MMORPG, businesses, customers, functions, relationships, and characters if the fundamentals of the game, the facts underlying the decisions we make, including the professions we choose and why we choose them, continue to materially change.

Regarding a respec, I don't think anyone wants a MMORPG with blue frogs or respecs, but when we continue to make these material changes, and the facts that drove our decisions to pursue character development continue to change, respecs become a fair venue for players to adjust their roles in keeping with the game changes. The facts change, the decisions should be flexible. I would recommend that so long as professions continue to change materially, that a respec is granted on a monthly, quarterly, or semi-annual basis.

Speaking for myself, I would appreciate a halt to all material changes, fundamental changes to the game. Recognizing that many professions still need attention, I would put forth that any future changes be limited to:

• Fixing bugs


• Enhancing Content


• Expansions


• Enhancing Professions (without bait and switch, of giving minor enhancements while taking away alot of value), individual to specific professions (versus broad game changes effecting many professions)


• Enhancing and streamlining interfaces (improving the way we interact)

If its not one of the above, positive from the players' perspective, please don't do it. I'm tired of playing in a state of Beta. This is not test center, this is Flurry, and Bria, and Radiance, and all the other LIVE servers, where we should be able to play a game of relative MMORPG consistency, have the ability to flourish, enjoy, and build businesses, relationships, and roles.

Please apply business project management, planning, and communication skills to make the above happen. It's a great game, and in venues like amazon.com, a huge online retailer, and others like it, it has a preponderance of negative feedback. I don't think that feedback is directed at the game, but the way its managed. The result is, the game gets negative word of mouth, when it should be positive. I'd like to see this game grow and prosper as much as anyone. We need some consistency, and some project leadership to build a postive experience.

Please stop pulling the rug out from under the players, by planning, communicating, and doing it right the first time much more often. We deserve that.

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Crizis wrote:

For goodness knows what reasons, the moderators deleted this same thread yesterday. I can't imagine a more appropriate post for Customer Relations. Maybe it was because the thread included the word "petition," but it was basically a sound, logical request, plea, call for recognition, whatever you want to call it. Who knows why moderators do what they do anymore.

---

SOE, this game has changed significantly, too many times. On any one of the iterations along the way, we could have played this game and worked with what we had, making minor tweaks along the way. This is not a game in Beta, but it is managed as if we are. We can not develop roles in a MMORPG, businesses, customers, functions, relationships, and characters if the fundamentals of the game, the facts underlying the decisions we make, including the professions we choose and why we choose them, continue to materially change.

Regarding a respec, I don't think anyone wants a MMORPG with blue frogs or respecs, but when we continue to make these material changes, and the facts that drove our decisions to pursue character development continue to change, respecs become a fair venue for players to adjust their roles in keeping with the game changes. The facts change, the decisions should be flexible. I would recommend that so long as professions continue to change materially, that a respec is granted on a monthly, quarterly, or semi-annual basis.

Speaking for myself, I would appreciate a halt to all material changes, fundamental changes to the game. Recognizing that many professions still need attention, I would put forth that any future changes be limited to:

• Fixing bugs


• Enhancing Content


• Expansions


• Enhancing Professions (without bait and switch, of giving minor enhancements while taking away alot of value), individual to specific professions (versus broad game changes effecting many professions)


• Enhancing and streamlining interfaces (improving the way we interact)

If its not one of the above, positive from the players' perspective, please don't do it. I'm tired of playing in a state of Beta. This is not test center, this is Flurry, and Bria, and Radiance, and all the other LIVE servers, where we should be able to play a game of relative MMORPG consistency, have the ability to flourish, enjoy, and build businesses, relationships, and roles.

Please apply business project management, planning, and communication skills to make the above happen. It's a great game, and in venues like amazon.com, a huge online retailer, and others like it, it has a preponderance of negative feedback. I don't think that feedback is directed at the game, but the way its managed. The result is, the game gets negative word of mouth, when it should be positive. I'd like to see this game grow and prosper as much as anyone. We need some consistency, and some project leadership to build a postive experience.

Please stop pulling the rug out from under the players, by planning, communicating, and doing it right the first time much more often. We deserve that.

---

---

SgtCordak wrote:

"Please apply business project management, planning, and communication skills to make the above happen"

Heh, that sounds funny. But seriously, I think that they need to do that as well. Star Wars Galaxies is not a Beta.

---

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Crizis wrote:

For goodness knows what reasons, the moderators deleted this same thread yesterday. I can't imagine a more appropriate post for Customer Relations. Maybe it was because the thread included the word "petition," but it was basically a sound, logical request, plea, call for recognition, whatever you want to call it. Who knows why moderators do what they do anymore.

---

SOE, this game has changed significantly, too many times. On any one of the iterations along the way, we could have played this game and worked with what we had, making minor tweaks along the way. This is not a game in Beta, but it is managed as if we are. We can not develop roles in a MMORPG, businesses, customers, functions, relationships, and characters if the fundamentals of the game, the facts underlying the decisions we make, including the professions we choose and why we choose them, continue to materially change.

Regarding a respec, I don't think anyone wants a MMORPG with blue frogs or respecs, but when we continue to make these material changes, and the facts that drove our decisions to pursue character development continue to change, respecs become a fair venue for players to adjust their roles in keeping with the game changes. The facts change, the decisions should be flexible. I would recommend that so long as professions continue to change materially, that a respec is granted on a monthly, quarterly, or semi-annual basis.

Speaking for myself, I would appreciate a halt to all material changes, fundamental changes to the game. Recognizing that many professions still need attention, I would put forth that any future changes be limited to:

• Fixing bugs


• Enhancing Content


• Expansions


• Enhancing Professions (without bait and switch, of giving minor enhancements while taking away alot of value), individual to specific professions (versus broad game changes effecting many professions)


• Enhancing and streamlining interfaces (improving the way we interact)

If its not one of the above, positive from the players' perspective, please don't do it. I'm tired of playing in a state of Beta. This is not test center, this is Flurry, and Bria, and Radiance, and all the other LIVE servers, where we should be able to play a game of relative MMORPG consistency, have the ability to flourish, enjoy, and build businesses, relationships, and roles.

Please apply business project management, planning, and communication skills to make the above happen. It's a great game, and in venues like amazon.com, a huge online retailer, and others like it, it has a preponderance of negative feedback. I don't think that feedback is directed at the game, but the way its managed. The result is, the game gets negative word of mouth, when it should be positive. I'd like to see this game grow and prosper as much as anyone. We need some consistency, and some project leadership to build a postive experience.

Please stop pulling the rug out from under the players, by planning, communicating, and doing it right the first time much more often. We deserve that.

---

---

Trrax wrote:

---

Crizis wrote:

For goodness knows what reasons, the moderators deleted this same thread yesterday. I can't imagine a more appropriate post for Customer Relations. Maybe it was because the thread included the word "petition," but it was basically a sound, logical request, plea, call for recognition, whatever you want to call it. Who knows why moderators do what they do anymore.

---

SOE, this game has changed significantly, too many times. On any one of the iterations along the way, we could have played this game and worked with what we had, making minor tweaks along the way. This is not a game in Beta, but it is managed as if we are. We can not develop roles in a MMORPG, businesses, customers, functions, relationships, and characters if the fundamentals of the game, the facts underlying the decisions we make, including the professions we choose and why we choose them, continue to materially change.

Regarding a respec, I don't think anyone wants a MMORPG with blue frogs or respecs, but when we continue to make these material changes, and the facts that drove our decisions to pursue character development continue to change, respecs become a fair venue for players to adjust their roles in keeping with the game changes. The facts change, the decisions should be flexible. I would recommend that so long as professions continue to change materially, that a respec is granted on a monthly, quarterly, or semi-annual basis.

Speaking for myself, I would appreciate a halt to all material changes, fundamental changes to the game. Recognizing that many professions still need attention, I would put forth that any future changes be limited to:

• Fixing bugs


• Enhancing Content


• Expansions


• Enhancing Professions (without bait and switch, of giving minor enhancements while taking away alot of value), individual to specific professions (versus broad game changes effecting many professions)


• Enhancing and streamlining interfaces (improving the way we interact)

If its not one of the above, positive from the players' perspective, please don't do it. I'm tired of playing in a state of Beta. This is not test center, this is Flurry, and Bria, and Radiance, and all the other LIVE servers, where we should be able to play a game of relative MMORPG consistency, have the ability to flourish, enjoy, and build businesses, relationships, and roles.

Please apply business project management, planning, and communication skills to make the above happen. It's a great game, and in venues like amazon.com, a huge online retailer, and others like it, it has a preponderance of negative feedback. I don't think that feedback is directed at the game, but the way its managed. The result is, the game gets negative word of mouth, when it should be positive. I'd like to see this game grow and prosper as much as anyone. We need some consistency, and some project leadership to build a postive experience.

Please stop pulling the rug out from under the players, by planning, communicating, and doing it right the first time much more often. We deserve that.

---

It was deleted because this is the community realations/website forum. Maybe you should have posted it to the general game discussion or the core systems forums. Those 2 are more appropriate place then this forum.

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Treena_Daal wrote:
Actually, this is a beta. All MMOs are in beta, and they only leave Beta when they die. Things change in MMOs, that's the way they work. I'd prefer the game to not stagnate while we wait for some level of "completion" that will never come.

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Well said, finally someone that understands how an MMO works..

It is amazing how many people do NOT read the box fully before they buy it.

Gameplay may change and You may need to upgrade your hardware to continue playing this game.

The two most ignore phrases on every MMO box.

• Fixing bugs - constantly being done, may not be to a speed of your personal liking but that does not mean that it is not happening.
  
  
• Enhancing Content - constantly being
  done, again it may be your opinion that things you specifically want to
  see are not enhanced but that does not mean it is non existant.
  
  
• Expansions - we have had 2
  
  
• Enhancing Professions (without bait and switch, of giving minor
  enhancements while taking away alot of value), individual to specific
  professions (versus broad game changes effecting many professions) - over
  2/3 of the professions just got an enhancement, with more on the way.
  Individual "profession enhancements" may/will happen but remember there
  are 33 professions, so at least one is going to always feel like they
  are the last in line and most ignored, which is not even remotely the
  case.
  
  
• Enhancing and streamlining interfaces (improving the way we interact) -
  This has been done consistantly since the release of the game, again,
  just because its not in the way you personally would like it does not
  mean that it has not had a positive effect on the game.

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