CUEmu - Thread Posts

JohnnyMcDermott

Tue Sep 13, 2005 8:46 am

Hi there, I clicked to Sign up for the Beta testing and a page came up telling me:

"Thank you for your interest in the Star Wars Galaxies™: Beta Testing Program. However, you are not at least 18 years of age and therefore cannot participate in the Beta. "

Lol, I've been 18 for about 5 monthes now so I'm not sure what it's on about.

Any help is appreciated,

Thanks,

Kal-Esse Custos
Bounty Hunter
Death Watch Squad

XanKrieger

Tue Sep 13, 2005 9:00 am

#2

Same for me

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JohnnyMcDermott

Tue Sep 13, 2005 10:01 am

#3

I saw that Xan's was locked by Garva, and was wondering if you could shed any light on my situation?

Thanks again,

Kal-Esse Custos
Bounty Hunter
Death Watch Squad

JohnnyMcDermott

Tue Sep 13, 2005 4:17 pm

#4

I managed to get signed up with my Alt account but would have prefered to do so with my main one and still wish to know why I am not allowed.

Any information at all is appreciated,

Kal-Esse Custos
Bounty Hunter
Death Watch Squad

JohnnyMcDermott

Wed Sep 14, 2005 9:34 am

#5

Kal-Esse Custos
Bounty Hunter
Death Watch Squad

papapooge

Wed Sep 14, 2005 5:10 pm

#6

The problem I have is it says its gonna send me an email with a confirmation number...no email yet...and I've asked it to send it several times.

GarVa

Thu Sep 15, 2005 6:16 am

#7

If you are having problems with your registered age on your account you
will need to contact our accounts/billing department to change that.

GarVa
Community Relations
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JohnnyMcDermott

Joined: 22 Sep 2022
Posts: 49

Posted: Sat Sep 17, 2005 9:09 am Post subject:

GarVa wrote:
If you are having problems with your registered age on your account you will need to contact our accounts/billing department to change that.

Thanks but I'm not sure how to do this.

Kal-Esse Custos
Bounty Hunter
Death Watch Squad

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Khristen

Joined: 22 Sep 2022
Posts: 1649

Posted: Mon Sep 19, 2005 12:05 am Post subject:

You only get an e-mail with the confirmation code if you are accepted into the Beta Test. You should, however get an e-mail to confirm you registered (check your spam box if you're not getting it).

If you need to contact billing to correct your information, you can contact them here or by phone. Phone is: (858) 790-7827. Phone Support hours are 9am to 1:30pm and 3:30pm to 6pm PST, Monday through Friday.

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JohnnyMcDermott

Joined: 22 Sep 2022
Posts: 49

Posted: Sat Oct 01, 2005 5:00 pm Post subject:

*sighs*

So I contacted them by email, asked them to change it, they did and it was to the wrong date (which apparently was my error but I'm not sure how I managed to type completely the wrong DOB

), then I emailed them again and got it changed correctly this time.

Go to sign up, a bit late anyway

and it tells me: You're not 18.

If there's one thing I hate more than technology I own telling me to "Please Wait", or Indian call centers phoning me and asking me for MY name, it's automated messages telling me what it thinks I am!

Is there any chance, at all, that this will be fixed?

I have my doubts...

Kal-Esse Custos
Bounty Hunter
Death Watch Squad

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JohnnyMcDermott

Joined: 22 Sep 2022
Posts: 49

Posted: Mon Oct 03, 2005 2:32 am Post subject:

Kal-Esse Custos
Bounty Hunter
Death Watch Squad

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