Community Relations Archive

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Starcloud wrote:

On the main page of this website is a link titled "Submit feedback"

I clicked on it to submit a suggestion regarding the Exit Poll for people who cancel accounts, and shortly after I did so, I received a little note in e-mail saying "Your customer service request cannot be processed and is denied."

Now, I don't know about you, but that's a very strange email to get. Is this link broken?

I feel that the exit poll/survey for people who cancel SW:G accounts must be revised to include the Crafting and Social/Entertainer playstyles; what is the proper way to submit this suggestion/feedback?

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same for me. link is not broken but can not apply anything.

if it's work for tiggs yay.

Wow... a direct reply! Thanks Tiggs!

Of course, I'd still like to know the best way to make sure that the people in charge of the exit survey stuff see my suggestion about revising the exit poll for people who cancel accounts, to include questions on crafting and social/entertainer playstyles. What is the best way to do that?