Community Relations Archive
Thread: What is the POINT of the launchpad chat? CSR's do NOTHING there.
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Klinsek
Mon Oct 24, 2005 12:17 am
#1
My experiences with the launchpad chat have been nothing but aggrevating in the 2+ years I have played this game.
The CSR's do absoulutely nothing in there. They answer no one's questions, even the simplest of them. They ignore the pm's as well. I would understand if there are like 50 people in there, but when there are like 10? Come on.
If SOE is actually paying people to be in that chat, it's really a waste of money that could be directed at hiring more developers to help fix the game issues which are causing people to be in there trying to get help in the first place!
The CSR's do absoulutely nothing in there. They answer no one's questions, even the simplest of them. They ignore the pm's as well. I would understand if there are like 50 people in there, but when there are like 10? Come on.
If SOE is actually paying people to be in that chat, it's really a waste of money that could be directed at hiring more developers to help fix the game issues which are causing people to be in there trying to get help in the first place!
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