Community Relations Archive

Thread: Anyone from SOE want to reply to this? Forum harrssment

Radiomus
Tue Jan 25, 2005 6:33 am
#1


The last 6 months (atleast) I have been harrassed by a forum user.
First time I wouldnt stand for it, several months ago, it ended up in a fisty discussion with alot of ppl from my tradeforum and galaxy forum arguing and taking sides. I was the underdog because compared to the harrasser I was a forum newbie and he was a veteran with alot of friends. I tried to show the community what he had done but it ended up as threed were he and his friends flamed in every thinkable way. I of course "repported abuse" in several of the replys, but when the dust settled I got a 3 day ban on the count of trolling.

baffeled I ate my pride and stayed away from him.. though the last months he has been flaming some of my auctions.. and 1*ing every reply and auction i have made since that day.

yesterday I saw a threed saying just about the same thing as what happend to me just with another guy. I couldnt hold back and brought up what he had done to me in the past.. and the threed ended up accusing me the same things as back then. things like Im buying ebay credits, ebay jedi, and I am a credit duper.

I told him I could prove I did the jedi trails.. with the help of others and they could testify I havent bought my jedi on ebay. His accusations and flaming has totally wrecked my reputation on the server and he and his "gang" who are forum veterans apparently are worth more to our SOE representative, cause the threed where his accusations and admittions was hit to the ground was deleted. In the aftermatch I got some hatereplys in my auction from a friend of him.

I am not naming any names in public .. but I want justice.

This is taken from your rules and policies: messageboards
You may not post material that...
1. Attacks or insults others on the board. Feel free to debate the idea, but do not turn your disagreement into an attack upon the poster.

2. Engages in name-calling, harassment, or threats. See above.


I contacted the CSR's in chat and they said I should contact my board SOE. I PM her but now the day after.. I havent recived any news. Btw the person deleting the threed wouldnt that be the same person I PM'ed(have a copy if anyone wants to look into this matter)?? because she apparently havent read your own rules nither this time or last time. I dont know if the deleted threeds are saved somewhere.. but if they are not.. my board SOE sure remembered to remove any evedince/admittions I ever had.

I would very much like to explain further.. but I want action. It cant be true harrassment on the forum can go on and on without consequenses.


/radiomus

Message Edited by Radiomus on 01-28-2005 01:00 AM



/Radio
Radiomus
Thu Jan 27, 2005 5:01 pm
#2

Edited: changed headline



/Radio
GarVa
Fri Jan 28, 2005 7:53 am
#3


If you reported the thread and it was removed thats all that would happen. Our forum is not the place to argue, try to "prove" yourself or otherwise defame people so if they are doing it report it and it will be dealt with, other than removing it there is nothing else we can do. Some people will never like each other and unfortunately we cant change that.





GarVa
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Radiomus

Joined: 22 Sep 2022
Posts: 68

PostPosted: Sat Jan 29, 2005 7:08 pm Post subject:






GarVa wrote:


If you reported the thread and it was removed thats all that would happen. Our forum is not the place to argue, try to "prove" yourself or otherwise defame people so if they are doing it report it and it will be dealt with, other than removing it there is nothing else we can do. Some people will never like each other and unfortunately we cant change that.






so removing the threed is the only option...

eventhough your rules clearly states that someone is harrassing me...


thats IMHO not good enough.. I know you can ban ppl's forum acces.. you dont think harrasment is enought to get banned from the forum?? this guy has been after me for 6 months and your telling me that I just have to put up with it?


Im very disappointed.


/radiomus




/Radio
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Skurr

Joined: 22 Sep 2022
Posts: 298

PostPosted: Mon Jan 31, 2005 9:25 am Post subject:

I have to agree. I have had a person from an auction forum that didnt get his item, take the time to go a one star evey single one of my posts. The jist of what I get from what I have read from admin is "It means nothing on the boards, we can delete the thread in the meanwhile suck it up". To me that is poor. I liked this game originally but what has ruined it for me is the forums. I have had my flame wars with people and often times the Correspondants are non existant or non concerned untill it bubbles up out of control.

The one star issue IS a major griefing issue. Those that utilize the forums for auctions and/or information get a trashed rep by those with malicious intentions wether the Admin/CRS/SOE wants to admit it or not. Most will pass up a one star auction/post, wether its filtered or not before taking the time to read it. And as the original poster stated those that are forum veterans with numorous buddies operate with relative immunity within the forums. That leaves solo players or noobs to fend for themselves against the machine. Lol, it kind of reminds me on being on a college campus in a dorm. If the dorm chief (depending what your school calls the student that watches a paticular dorm or dorm floor) is sorry and doesnt monitor what happens in the dorm, it allows for a few to ruin the experience for the many and holy crap if those few are buddies with the dorm chief, your screwed and your life on campus will suck and you can forget about anything happening if your report those few guys.

I believe that the star ranking should be removed and ranking should be done by correspondants and CRSs exclusivly based on THEIR opionion of various posters. That would negate the whole One Star Bandit issue. One starring give a malicous person an avenue to grief a person anonomously, in a GREATLY damaging fashion within SOE guidlines and without rule violations. Max effect with min risk. And if someone took the time to do what someone just did to me; go back to every single post I ever made and one star it, you can forget becoming ANY rank in the forums. And without the ability to question a one star ranking CRS/SOE/Correspondants have to bypass a person that might have wanted/deserved a Forum rank/award. Toche for a griefer.

I agree with the original poster's opinion. Anyone with a brain and common sense can read various posts and see when/if a person is obviously being flamed/trolled/griefed in the forums. And even though the Forum Rules stat that those actions wont be tolerated you can easily read THOUSANDS of flames/troll/griefing within the forum listing that have had NO action/warning taken against them. It should not take vicious threats, profanitity, ect before action is taken against a griefer or his buddies. If someone asks an honest question respectfully, he should not get bashed. If it is a question asked before, point him to the stickies, ect. If he trolls ignore his post and Correspondants need to step up. Some do but especially in the Auction forums Correspondants are inactive/non existant and most problems people have in SOE Forums begin in the auction forums.

It is my belief that the Auction Forums are the least moderated and most volital of all the Forums. All of my problems originated in the Auction and spilled to all other forums as the original poster of this message.

At this time I am considering quitting this game. Its not worth all this grief.

Message Edited by Skurr on 01-31-2005 08:47 AM



S K U R R
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GarVa

Joined: 22 Sep 2022
Posts: 1184

PostPosted: Mon Jan 31, 2005 10:21 am Post subject:


You were making a general statement, if you have an issue with someone report it, if their violation breaks the guidelines it will be removed and appropriate punishment rendered. But if its a simple matter that you two cant get along, then don't associate with each other.





GarVa
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Skurr

Joined: 22 Sep 2022
Posts: 298

PostPosted: Mon Jan 31, 2005 10:49 am Post subject:

That was a very bare-boned and obivous answer and I WAS making a general statement. Every single post that I have ever made since joining this board has been one starred as of a couple days ago. What is there to report? As the statment I made earlier its within SOE policy for a person to one star someone for whatever reason. As I stated earlier I believe the flaw is in the star system itself. Why would a griefer risk his account cussing at someone when you can ruin their forum ranking, destroy their chance of selling items on the auction forum, and undercut any post they make no risk and with complete amonimity.

You comment about "just avoid each other" is just as obtuse. I have avoided him and I thought the matter was dropped at the auction. Obviously it wasnt. OBVIOUSLY. I asked the question in my earlier post how can I report someone that I have no evidence of him doing something against policy and SOE has no way of tracking one star issues. It would be a waste of my time and yours. Click my name and look at ALL the posts I got one starred in and use your intelligence and you tell me if they ALL deserved it or does it look to you as if someone has a gripe with me. This is where common sense if a gift from God.

The reason why I posted on this posters thread is that he makes a good point in that people can grief without violating policy and sometimes the griefing is damaging. And He is talking about FORUM issues wether in the auction forums or another.

Your bare bone answer is exactly why the orginal poster and I are ranting. Sometimes issues arent black and white and deserve an open minded viewpoint. Black and white to me is simply a cope out by SOE not to handle issues.

As I waited for a reply to this thread I took the time to read a couple other posts under the customer service post and I read many where CRS's brushed off ligitmate issues with a "file and ingame ticket" rathar than actually remedy the situation. It seems to be a trend.

On the flip side this is one of the most involved games I have ever seen developement and admin actually participate in. The game is complex enough for adults and simple enough for teens. I have had issues on the forums resolved through Corrospondents and have observed others the same way. My rant is concerning one paticular issue that in my opinion shouldnt be an issue but rather something that only CRS/Correspondants and Admin control.

I apoligize for my angry tone but at this point but I am peeved and I dont mean to offend anyone I just hope someone looks at my post for what I am saying and not how Im saying it


Thank you.



S K U R R
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IGN: SKURR SERVER: BRIA
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Tsujigiri

Joined: 22 Sep 2022
Posts: 37

PostPosted: Mon Jan 31, 2005 10:54 am Post subject:

Well, I don't know - who cares what people's star rating is?


If you got some special privileges or something for a high rating, it might matter, but as far as I know, you don't.


Personally, I never pay attention to the ratings - if someone has a good point, it's not invalidated just because some witless goober decided to 1-star it.



Tsujigiri

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Skurr

Joined: 22 Sep 2022
Posts: 298

PostPosted: Mon Jan 31, 2005 11:01 am Post subject:

Once again it DOES hurt in auctions, even if your selling a good item at a good price. It raises concern about a person credibility and honor. It even affects regular posts. It has NOTHING to do really, in my opinion with Forum Ranking. It is a cheezy way for people to grief without violating policy.

Once again click my name and go to view all posts from this user. You tell me if a) they all deserved it b) if it seems someone has a gripe with me.

I actually care about my status on the forums as I have offered opinions and help to new players and suggestions to better the game. And for someone to destroy my integrity for no reason other than they can to me is lacking. Even as I post this my posts are being one starred. Funny it may seem to some. I see it as immature and destroying the legitimacy of the star ranking system.

Like I said, its not infacutation with forum rank but rather concern with a griefing issue.



S K U R R
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Skurr

Joined: 22 Sep 2022
Posts: 298

PostPosted: Mon Jan 31, 2005 11:21 am Post subject:


"We know people do it, we know you do not like it and we want to get it remedied, we have asked for the features but unfortunately its nothing that can be done in the immediate future. Please refrain from posting about this topic, Out of sight out of mind When we have information on when/how a new rating (not ranking) system will be implemented we will be sure to post for your feedback.

If someone admits to doing it to you feel free to report the post and we can take care of it, thanks! (do not report people you suspect of doing it as this will not help)"
Who is going to admit to griefing?!?


I am just going to make a comment and I am done. A huge question pops in my head..Why am I paying for someone to grief me? Answer: Only a fool would. Remedy: Cancel 3 accounts. SOE you just lost 45$ a month. Doubt you care but I do.....see ya.




S K U R R
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Radiomus

Joined: 22 Sep 2022
Posts: 68

PostPosted: Fri Feb 04, 2005 9:06 am Post subject:






GarVa wrote:


You were making a general statement, if you have an issue with someone report it, if their violation breaks the guidelines it will be removed and appropriate punishment rendered. But if its a simple matter that you two cant get along, then don't associate with each other.






I asked the chat CSR's what to do and the told me to write a PM to my forum correspondant so action could be taking againg the other user.. I have heard NOTHING from my correspondant and its more than a week ago I sent the PM.


as I was writing my PM the threed was deleted so what am I supposed to repport???


I would very much like to stay away from him, but it is him that replys to MY threeds.. I cant pervent him from doing so.. so how am I supposed to stop associating with him????


This is not "just" the problem with the one star bandit.. I can live with that.. This is a harrasment problem. Wich in my oppion is far more serious than the staring issues.


/radiomus



/Radio
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1963explorer

Joined: 22 Sep 2022
Posts: 288

PostPosted: Fri Feb 04, 2005 12:39 pm Post subject:






Radiomus wrote:





GarVa wrote:


You were making a general statement, if you have an issue with someone report it, if their violation breaks the guidelines it will be removed and appropriate punishment rendered. But if its a simple matter that you two cant get along, then don't associate with each other.






I asked the chat CSR's what to do and the told me to write a PM to my forum correspondant so action could be taking againg the other user.. I have heard NOTHING from my correspondant and its more than a week ago I sent the PM.


as I was writing my PM the threed was deleted so what am I supposed to repport???


I would very much like to stay away from him, but it is him that replys to MY threeds.. I cant pervent him from doing so.. so how am I supposed to stop associating with him????


This is not "just" the problem with the one star bandit.. I can live with that.. This is a harrasment problem. Wich in my oppion is far more serious than the staring issues.


/radiomus






Only one solution: Silently report every post he makes that violates forum rules.* And with silently I mean, no replies to his flames or lies. And certainly do not postthreads to 'expose him'.


The thing is that when you DO ignore him, his offending posts get edited or even deleted after they are reported and your thread stays clean and intact. And you are seen as a victim.


If, on the other hand, you start replying then things are bound to get out of hand and you'll BOTH be considered as the 'offenders' and the thread gets locked or deleted.


'Exposing people' is wrong in all sorts of ways. It's at least lowering yourself to their standards. And it's in my opinionrightfully considered trolling.



(*) Just make sure you only report posts that violate forum policy. Reporting people who just disagree with you won't help your case either.



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ChrisGamble

Joined: 22 Sep 2022
Posts: 178

PostPosted: Fri Feb 04, 2005 3:05 pm Post subject:

Its best to ignore those who want to waste your time. You make yourself no different then the little kid or the 'one star' troll by responding and doing the same to the user. Have a nice day.
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Radiomus

Joined: 22 Sep 2022
Posts: 68

PostPosted: Sat Feb 05, 2005 1:49 am Post subject:






1963explorer wrote:


Only one solution: Silently report every post he makes that violates forum rules.* And with silently I mean, no replies to his flames or lies. And certainly do not postthreads to 'expose him'.


The thing is that when you DO ignore him, his offending posts get edited or even deleted after they are reported and your thread stays clean and intact. And you are seen as a victim.


If, on the other hand, you start replying then things are bound to get out of hand and you'll BOTH be considered as the 'offenders' and the thread gets locked or deleted.


'Exposing people' is wrong in all sorts of ways. It's at least lowering yourself to their standards. And it's in my opinionrightfully considered trolling.



(*) Just make sure you only report posts that violate forum policy. Reporting people who just disagree with you won't help your case either.





very true indeed, the thing is.. its hard to know he has trashed my reputation, and I have to wait till he admits/flames again.. he has done this several times, but because I began to argue my case, the threeds have been deleted and thus also his admitsions. bad reputation + 500 1*ed posts dont inspire alot of trust when making auctions on the tradeforum, and I have certanly lost alot of costumers because of him.



but as it looks now.. its all I can do.





/Radio
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