Community Relations Archive

Thread: New Forum Version Known Issues

Crizis
Thu Apr 28, 2005 1:03 pm
#1




Problems with the forums:



  1. Routine login problems. I log out, and it shows the "login" option instead of my forums user, indicating that I am in fact logged out. I close the forums. I come back later, come to the forums, and somehow I'm logged in again.

  2. Other times, regularly, I cannot log in and get returned to the main page with the Login option and a subtext of "Trying to log in to the authentication server," or something like that
Leave the trolling remarks out

Message Edited by GarVa(a small person) on 04-28-2005 03:17 PM

3. When hitting "reply" and not logged in, it brings up a dialogue box to log in, then brings up the forums page in the small dialogue box and non-functional in the small box, while leaving the original page un-logged in.

4. Moderators accuse us of trolling when we're pointing out the lack of response to players in the Community Relations forum, suggesting either a technical problem, or a business communications problem

5. Moderators delete or edit our remarks when we point out #4 above, or when our opinions are stated that differ from SOE's desired opinions, demonstrating a problem with forums moderation and maturity.

Message Edited by Crizis on 04-28-2005 03:44 PM



===================SIG================
Management change and credibility is expected & deserved, and really a requirement for me to desire to log in and not have my MMORPG time completely wasted. SWG's mismanagement, ongoing, lacks credibility. I have no desire to log into my toon, attempt to accomplish something, only to find out that my blue zebra, 12th level, with 20 badges, isn't going to be turned into tomorrow's 4th tier yellow monkey, and all the zebra's stuff is no longer of value. Without credibility, its just a duck hunt game that doesn't even keep score of how many shots land on a duck.
SrinKnorei
Thu Apr 28, 2005 1:06 pm
#2


i had to use MSIE to post this because firefox is not working.


as it stands, using firefox version 1.0.3 does not allow you to 'Submit Post' by clicking on the button. the graphical editor shows up very nicely, however, it is useless if we cannot post.



other issues
----------------


all guild names show up as the guild name with website that i posted on my profile (for instance, everyone is showing up as being in WIKYD with the url to our website)


the same above applies to the server name


the login popup window, after you have logged in, reload to the forums. teh original page you used opened up the forums stays the same until you reload it.



Message Edited by SrinKnorei on 04-28-2005 04:08 PM



Sarah H Longley _ iNDUSTRYTHiRTEEN.com
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SrinKnorei
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MajorXP
Thu Apr 28, 2005 1:29 pm
#3


The character limit was reduced from around 50,000 characters to 20,000 characters.


This prevents editing of existing guides or adding to guides stickied in many forums.







C O H A V
Former Alpha Team Member & JTL/ROW/TOW/CU/NGE Beta Tester & 1025+ nonstop Vet
Guild Founder -
Legend of a New Republic <LNR> - Oldest Rebel Guild on Shadowfire
SWG Expertise Calculator
& Clicky Maker
Detailed account of my Wife testing NGE!!
& How to use Firefox with the Forums
Pre-CU full template Jedi& Want to join LNR?


1963explorer
Thu Apr 28, 2005 1:32 pm
#4

Sorry, your search yielded no matching results: I get this constantly, even when looking for simple searches. Hmmm, when choosing "anytime (unsorted)" I do get results but only from 2003!! (Ihope those 'changes to the search features' aren't 'as designed'!!)

Try the advanced search mode for a more refined query: That line is redundant now.



*****Yes, yes. Akkus have many good ideas. Akkus want to make milk and eggs more available to everyone as well. Akkus not tell you this idea though. You will steal it from Akkus.*****

So listen, so learn, so read on. You gotta turn the page, read the Book of Taliesyn. All the sciences of the world are collected in my breast, for I know what has been, what is now and what hereafter will occur..." (Blackmore/Evans/Lord/Paice)
Khristen
Thu Apr 28, 2005 1:35 pm
#5

Glad to see the changes to the signature width...maybe it was just me, but it used to annoy me to no end when signatures would "break" the forum width and you'd have to scroll over just to read a message because of someone's signature.






| Khristen Lockslett Barezz |
| Galactic Senator |00

Owner of The KhrisNea Companylocated in Kor Spera,Corellia, Naritus-730, 1195
Li-Deltan
Thu Apr 28, 2005 1:38 pm
#6

Hi Guys,
We have enabled the Mozilla wysiwyg editor. While the editor works and is almost as good as the Internet Explorer version this feature does have some known issues. These known issues are not likely to be addressed in the near future. If these problems are an issue for you, do not fret, the original HTML editor is still available! Simply go to "My Profile", click on the "Preferences" tab and uncheck the box labelled "Use WYSIWYG editor".

Deltan
Lithium Technologies

Li-Deltan
Thu Apr 28, 2005 1:40 pm
#7



MajorXP wrote:

The character limit was reduced from around 50,000 characters to 20,000 characters.

This prevents editing of existing guides or adding to guides stickied in many forums.




This is an Admin setting that SOE can configure if they so choose up to a maximum of 60,000 characters.

Deltan
Lithium Technologies

Li-Deltan
Thu Apr 28, 2005 1:41 pm
#8



1963explorer wrote:
Sorry, your search yielded no matching results: I get this constantly, even when looking for simple searches. Hmmm, when choosing "anytime (unsorted)" I do get results but only from 2003!! (I hope those 'changes to the search features' aren't 'as designed'!!)
Try the advanced search mode for a more refined query: That line is redundant now.



The forums update has brought an entirely new search system to the forums. As such, all posts & content must be re-indexed. Re-indexing some 20 million messages takes time. For the next 24hrs or so, you may not receive any results for your searches. As the index builds it will gradually return more results. Sorry for the inconvenience.

Deltan
Lithium Technologies

Li-Deltan
Thu Apr 28, 2005 1:44 pm
#9



Rothin wrote:
Signatures are not centered correctly. While they remain centered, the width of them isn't 100% along the bottom of the message, it's only about 60% of the screen.
The sign in link at the top of the page brings up a pop up window that when you log in, it loads the forums in it instead of loading it on the main page. The sign up link on the right side of the forums does not do this, it loads correctly.
More as I come across them.



Hmm I will jot that one down. Not sure what might be causing that off-hand. Thanks.

Deltan
Lithium Technologies

Li-Deltan
Thu Apr 28, 2005 1:46 pm
#10

Thanks for the great feedback everyone. Last night's update was shall we say.. "hasty". We really appreciate your patience in this matter. Our number one goal was to eliminate the performance concerns we saw in the community yesterday and the infamous "your request is being processed". We felt the guaranteed performance benefits and better response times outweighed the minor bugs that might be present.

PS- Yesterday was a traffic record for the swg community.

Thanks again!

Deltan
Lithium Technologies

MajorXP
Thu Apr 28, 2005 1:47 pm
#11






Li-Deltan wrote:





MajorXP wrote:


The character limit was reduced from around 50,000 characters to 20,000 characters.


This prevents editing of existing guides or adding to guides stickied in many forums.







This is an Admin setting that SOE can configure if they so choose up to a maximum of 60,000 characters.




Thanks Li-Deltan!


GarVa...can you fix this please?









C O H A V
Former Alpha Team Member & JTL/ROW/TOW/CU/NGE Beta Tester & 1025+ nonstop Vet
Guild Founder -
Legend of a New Republic <LNR> - Oldest Rebel Guild on Shadowfire
SWG Expertise Calculator
& Clicky Maker
Detailed account of my Wife testing NGE!!
& How to use Firefox with the Forums
Pre-CU full template Jedi& Want to join LNR?


1963explorer
Thu Apr 28, 2005 1:55 pm
#12




Li-Deltan wrote:





1963explorer wrote:
Sorry, your search yielded no matching results: I get this constantly, even when looking for simple searches. Hmmm, when choosing "anytime (unsorted)" I do get results but only from 2003!! (I hope those 'changes to the search features' aren't 'as designed'!!)

Try the advanced search mode for a more refined query: That line is redundant now.





The forums update has brought an entirely new search system to the forums. As such, all posts & content must be re-indexed. Re-indexing some 20 million messages takes time. For the next 24hrs or so, you may not receive any results for your searches. As the index builds it will gradually return more results. Sorry for the inconvenience.





Ok, thanks for the info. Already guessed it though butshould have added it to my post.



*****Yes, yes. Akkus have many good ideas. Akkus want to make milk and eggs more available to everyone as well. Akkus not tell you this idea though. You will steal it from Akkus.*****

So listen, so learn, so read on. You gotta turn the page, read the Book of Taliesyn. All the sciences of the world are collected in my breast, for I know what has been, what is now and what hereafter will occur..." (Blackmore/Evans/Lord/Paice)
tib-infinity
Thu Apr 28, 2005 2:01 pm
#13

when using firefox 1.3 the submit post button doesnt work.



T I B E R I U S D A R K S T O N E
Dark Jedi Knight
Orig. Purchase Date February 5, 2004
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