Community Relations Archive
Thread: Cannot view SWG Forums
You can also launch Internet Explorer, and then go to TOOLS -> INTERNET OPTIONS. Either way, it will bring up a window where you can change your Internet Explorer options. Please do the following:
On the General tab:
1. Press the Delete Cookies button. Confirm that you wish to delete.
2. To the right of that button is the Delete Files Button. Press the Delete Files button. Confirm that you wish to delete.
3. To the right of that button is the Settings button. Press the Settings button. Set “Check for newer versions of stored pages:” to “Every visit to the page.”
On the Security tab, please select “Internet” then click the “Default” button.
On the Privacy tab, please click the “Default” button.
Hit Apply, then OK. Close all windows of Internet Explorer and reopen the program. You should be configured correctly now.
Regards,
Paul S.
Customer Support Representative
Sony Online Entertainment
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Hi PaulS,
Sadly your suggested fix did not work.
Any others?
Regards
Just in case anyone else has a similar problem - I have been unable to log into the forums all morning, even though I could view them. Even though my settings were as suggested above, I still tried clicking the Default button in security and privacy, and it seems to have done the trick.
Something to do with the forum upgrade?
Message Edited by Tante on 10-28-2005 06:56 PM