Community Relations Archive

Thread: Cannot view SWG Forums

Crustyfur
Tue Oct 25, 2005 7:35 am
#1

I am posting on behalf of someone else, he is having problems viewing the forums. He has IE6 and all he gets is a 404 page cannot be displayed. I have checked the browser settings and firewall and they are fine. Any suggestions?


Cheers




[B] Baebar's Droid Store of Infinity
Tatooine -4400, 7282.
est 2003
Baebar Moonflier - Elder Droid Engineer - Mayor of Mos Tus'ken Tatooine

Current Stock

TSR-PaulS
Tue Oct 25, 2005 11:00 am
#2


Hello Crustyfur,


Please go to START, then RUN, and type in “inetcpl.cpl” (without the quotation marks).
You can also launch Internet Explorer, and then go to TOOLS -> INTERNET OPTIONS. Either way, it will bring up a window where you can change your Internet Explorer options. Please do the following:

On the General tab:
1. Press the Delete Cookies button. Confirm that you wish to delete.
2. To the right of that button is the Delete Files Button. Press the Delete Files button. Confirm that you wish to delete.
3. To the right of that button is the Settings button. Press the Settings button. Set “Check for newer versions of stored pages:” to “Every visit to the page.”

On the Security tab, please select “Internet” then click the “Default” button.

On the Privacy tab, please click the “Default” button.

Hit Apply, then OK. Close all windows of Internet Explorer and reopen the program. You should be configured correctly now.

Regards,

Paul S.
Customer Support Representative
Sony Online Entertainment
PHONE SUPPORT available Monday through Friday, 9am-1:30pm and 3:30pm-6pm PST at (858)537-0898

Live technical Chat
with our CSR's Monday through Friday 9am-6pm PST.
You may search our Technical Knowledge Base at any time to access the full library of our support solutions.

Crustyfur
Thu Oct 27, 2005 3:36 am
#3

Hi PaulS,


Sadly your suggested fix did not work.


Any others?


Regards







[B] Baebar's Droid Store of Infinity
Tatooine -4400, 7282.
est 2003
Baebar Moonflier - Elder Droid Engineer - Mayor of Mos Tus'ken Tatooine

Current Stock

Dim_Reaper
Thu Oct 27, 2005 5:27 am
#4

Just in case anyone else has a similar problem - I have been unable to log into the forums all morning, even though I could view them. Even though my settings were as suggested above, I still tried clicking the Default button in security and privacy, and it seems to have done the trick.


Something to do with the forum upgrade?





Astotei - Elder Commando, 9x Master Pilot
KSE Firespray "Kuroi Bara" / Belbullab-22 "Gener'l Lee" / Y8 "Rockbreaker"
;

Xeva - Master Shipwright / Inquisition Ace Pilot
"No one expects the Imperial Inquisition"
KSE Firespray "Pink Panther" / Belbullab-22 "Pinkmobile"
Dropoff Vendor 3116, -3773 Nr Mos Eisley
Shipwright Vendors 3064, -3652 Nr Mos Eisley

Crustyfur
Fri Oct 28, 2005 8:18 am
#5

My friend still has ZERO forum access. TSR's... ?




[B] Baebar's Droid Store of Infinity
Tatooine -4400, 7282.
est 2003
Baebar Moonflier - Elder Droid Engineer - Mayor of Mos Tus'ken Tatooine

Current Stock

Tante
Fri Oct 28, 2005 9:54 am
#6

I know this is only a workaround (but a good one! ) go to http://www.mozilla.org/products/firefox/ and download the Firefox Browser. Now try if he gets the same errors (just to verify that it's an IE problem and not for example some Internet Service Provider who filters HTTP transfers or some kind of Packet Filter (Personal "Firewalls").

Message Edited by Tante on 10-28-2005 06:56 PM



_______________________________________________________
Rogue | Gunfighter| Smartass
Thille Runningcloud <TorSo>
-- "Governments can be useful to the governed only so long as
inherent tendencies toward tyranny are restrained" --

my music| ICQ #81510866 | MSN [email protected]
Page 1 of 1
Previous Next