Community Relations Archive

Thread: More than 24 Hours of Server Downtime for Euro Servers

MTVGeneration
Fri Oct 28, 2005 11:27 pm
#1

And our last update was15 hours ago.


Frankly this is an awful level of service and I am apalled at the lack of inofrmation that is being fed to the European Players.


Tiggs is it too much trouble to request updates every two hours and a rough idea on whatthe problem is? We all understand that technical problems arise from time to time but if we were communicated better with then I am sure that people would not be quite so angry.

Message Edited by MTVGeneration on 10-29-2005 10:33 AM



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Redspot
Sat Oct 29, 2005 1:07 am
#2
Welcome to SWG euros....


.. the rest of the world who have been playing SWG since launch


... have been complaining about their customer service all along.


/cheers



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-MAGIC-Alcapwnd
Sat Oct 29, 2005 1:42 am
#3

coming up to 35 hours now

Message Edited by -MAGIC-Alcapwnd on 10-29-2005 09:43 AM



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Twilekku
Sat Oct 29, 2005 1:44 am
#4

Redspot wrote:
Welcome to SWG euros....
.. the rest of the world who have been playing SWG since launch
... have been complaining about their customer service all along.
/cheers




... coz the behaviour of those american *edits* is not acceptable



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Virtuell
Sat Oct 29, 2005 3:20 am
#5

The sad part is that is seems like SOE has a "code of silence" when things happens.


Servers down for maintenance can be anything from a guy polishing the front of the server to exchanging a memory module for 30+ hours.


I'm not mad that the servers are down, but I'm mad about they don't give out any freaking information at all !


Shape up and start having some community relation at all!


Last I would like to thank for all the information the Developers and other responsible personal has put out regarding the server maintenance regarding the progress... Oh, not to forget also thanks for not be able to play the game on my main server!





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MTVGeneration
Sat Oct 29, 2005 3:35 am
#6




Virtuell wrote:


I'm not mad that the servers are down, but I'm mad about they don't give out any freaking information at all !





QFE!!!!!!!



Sun-Tzu Liao [SFR]
Sunfall RebelsElder & Chef
Kuan-Ti -Jedi Padwan / Lorri Kelmar- Bounty Hunter
Clancy - 12pt Chef/14pt Artisan
-131 2075 Mining Outpost/ 3520 1111 Commerce
Home Is where the Sun Falls


WolfusDecimus
Sat Oct 29, 2005 12:56 pm
#7
Over a day and No ETA? This just stinks of rollback. They Must know what is wrong, how to fix it and how long the fix will take by now.



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