Community Relations Archive

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Hostel_Bant wrote:

I am going to try and keep my cool about this, but I can't help but be just more than slightly ticked off right now. After all the problems that have plagued Bria, and the amount of downtime that was created in August and September, we were promised some form of compensation. To say the least, what we received, while a small step in the right direction, was far from being a fair and just compensation.

Judging from my travels around Bria, I would deduce that at least half of the current active population (those who log in regularly, not those that have not been active since October of 2003) are Force Sensitive, and therefore inelligible for the free cross server trade from Bria. To those who were able to take advantage of that, and did, good on them. I hope that it solved thier issues with playing SWG. However, those of us who are Force Sensitive and beyond received no compensation for the DAYS of downtime that Bria has suffered.

Now, it appears that the Euro servers experianced some difficulty of thier own, and were down for an extended length of time. While I am not trying to belittle the problems experianced on the European Galaxies, I am questioning the decision to compensate them. As soon as their Galaxies were up and running, double XP was enacted on those servers. While I am glad those servers are receiving a form of compensation that is available for all, I condemn this decision because there are loyal players from the Bria Galaxy who still feel like they have been forgotten about and left out in the cold because there was nothing for us to make up for the days of lost playtime.

Bria is the most populated server on SWG. The European servers, while having thier own identity, are small in comparison and less populated then Bria is. The question begs to be answered, as to why was such a quick and available fix readily available to the Euro servers, when Tiggs told us that double XP would not be enacted for Bria as a compensation, and prmised to come up with something?

This is the kind of hypocratic, backstabbing policies that alienate players from the game. If that is your purpose, then I would say to you that you are succeeding quite well.

In closing, I ask, on behalf of the players of Bria, is there compensation in the works that will be available to all of Bria player base? Personally, I would love to hear exactly what Tigg's has to say about this latest slap in the face to Bria players. I am usually a calm voice of reason when these kind of blunders happen, but I can not continue to defend SOE anymore.

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Now before anyone else replies, I just want to make it clear I am not trying to ignite a flame war against the Devs, CSR's, or any of that. But I feel that this is simply unfair to offer double xp on the Euro servers while telling Bria that is not an option. There is just something inherently wrong in that. Bria is given something that not even half the player base there can partake of, the chracater transfer, while Euro gets something that all players can benefit from, double xp.

This is an outrageous double standard, and it needs to be addressed.

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StarBuck1771 wrote:

I agree Bria was messed up for a long time and we were promised a reward which we have not received. Yet the euro servers have problems for 2 days and they get double xp. What the heck is SOE thinking?

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Yeah, we had the same issues for WEEKS, and the Euro servers are down two days and they get a reward.

W/e with the Euro servers, let them have their XP, I suppose they deserve something as well, but we deserve the same or better for our issues.

I personally think Double XP is a silly reward, but it's MUCH better than a server transfer on the server with possibly the most dedicated playerbase of all of them.

Get things straight, SOE-- PLEASE DO SOMETHING RIGHT FOR BRIA JUST THIS ONCE.

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eo F eiedr e  rdFdaiRRMRedRFrdaFeeRdMrR   WRATH Councilor of Public Relations


							

As I agree your compensation sux, coz id never want to transfer my character out of chimaera... I do still think my compesation sux as well... Im not getting any benith from double xp as Im already fully trained...

So im in the same position as you guys, losing a lot of play time, with no actual compensation...

Within minutes, the community is in uproar. This is not the compensation we thought we were going to get. I can tell you in all honesty, in my travels around Bria, that at least half the server is at least glowing with the Force. It's not like getting glowie is that hard. But this was a pretty weakhanded compensation. I do not have exact numbers as to how many people actually took SOE's transfer offer, though I know people did. However, thier departure has not had any effect on actual server performance.

So as I stated before, while some people would not benefit from double xp because they have finished templates, I feel that it would have been a better compensation then the free character transfer because at least the double xp would have been available to all characters, and not have shut out the FS population.

I would really hope that someone in the upper echelons of SOE comes across this and reads it, and responds to it. Alot to hope for I already know, and it is the same thing that many forum posters have begged for many many times. But I firmly this hypocrisy has gone too far. Someone owes the Bria community an explanation because it is this kind of mismanagement that costs SOE subscribers. I'm not looking to balme anyone for this, but I beleive some questions deserve answering.

To me this is really a huge slap in the face to all who play on Bria. Never make a promise you can't keep. To give Euro servers double XP after promising Bria as a whole we would get something "worthwhile" and then didn't follow through is an outrage. I had to do Jabba's three times. Lost factories that I had made, and basicly stopped playing because everytime I moved the server crashed. I was afraid of getting anything of value and having it vanish from yet another rollback. I didn't want to hunt because they would just take the XP away again.

I come back from eight months off to find all the same old bugs still not fixed. Same missions still broken. Friends list that won't update properly. Clipping issues that I KNOW you were made aware of. Simple things really, but to keep coming out with these expansions and massive changes while you do nothing about the bugs that have been in game for two years is disgracefull. You pushed the combat upgrade on ALL players, not just the ones that thought a change was in order (maybe 10% of players) and drove away a lot of players. The only reason I even play on Bria is because my old server is dead. And I see more changes coming that people don't want like the smuggler changes.

I just flat don't understand your thinking. It's like you are TRYING to drive people away. Well, when this game is gone and all the servers are shutdown, you'll have no one to blame but yourselfs for driving all your customers away.

That's a hell of a post Hostel_Bant. Good research.

My problem with this whole deal is first they should have never promised us anything to begin with, then we wouldn't have expected anything. Secondly, they shouldn't have gave the Euro servers something they refused to give us. I have a toon on Chimara. I think they deserve double XP, just as much as we should have been offered that.

I've said in another thread I didn't care if the reward was a free swoop for everyone. At least no one would have been excluded for being "glowy" or jedi's, and although it wouldn't have really been "worthwhile", at least it would have been something and they could have for the most part fullfilled their promise to us.

Message Edited by BrianT on 10-29-2005 10:27 PM