Commando Archive
Thread: Welcome Devs, any out there? Why you should talk.
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HyperDice
Thu Sep 30, 2004 10:27 am
#1
The purpose of this thread is to give reasons why devs should post about whats going on and maybe help give someone the courage to give us a word or two and let us know we are not forgotten. I got the idea after the following post:
http://forums.station.sony.com/swg/board/message?board.id=commando&message.id=73147#M73147
_________________________________________________________________
I (HyperDice) wrote:
I (HyperDice) wrote:
I think we all agree on the fact that we are far from balanced. No we shouldn’t have to run in terror from unarmed or more accurately melee fighters. As a stand alone class commando stinks in PVP and it’s not like it’s the cheapest to get point wise. I am here because I love the community and what commando should be but I have to admit I had to take a 6 month break out of frustration. I can’t express my disappointment the lack of apparent progress during my absence. I’m excited about JTL and I have no intention of taking another break for a while but I hope they make the feel more Star Wars like. Despite the lack of communication from the devs I do think they will eventually fix us or I wouldn’t even bother posting and we have a great corespondent. I don’t know how long I can keep the faith this time but I’m going to try.
A message to any dev, devs, or powers that be:
If it’s not a put off tactic and someone who is actually working on a fix for us reads any of these I have one thing to say. Thank you, and thank you for putting up with us. I can only imagine what your job is like. But even just an occasional word would mean the world to us. I know that someone will probably criticize, but you would earn a great deal of respect and lessen the credibility of people who feel you have just put us off all this time.
_________________________________________________________________
I know it might be hard and how frustrated we all are, but try to be positive.
garvin
Thu Sep 30, 2004 10:46 am
#2
Just an FYI...In the past I've invited JustG and TH (pre-Tiggs era) to come visit and say hi...
They have told me that they only like to visit communities like ours when they have something substantial to say...they feel like if they just come and say hi, they'll be accused of just trying to "pacify" us...they feel like it would come off as patronizing us like we are little children getting some Dev candy and we'd react negatively to a visit that didn't offer anything of real substance...
I don't know if they are right about that...it's hard to say...personally I think it would be nice just to know that they remember we are still here...even if they just came in and re-acknowledged that they understand our issues would be nice...
I do know that Tiggs is making her rounds to try and get herself personally up to speed on the important issues to each community...so we will probably see her soon (over the next few weeks)...
I'm also pushing the devs pretty much everyday for some type of scrap I can throw our way...feels like everyone has JTL on the brain and it may be fairly quiet until it Launches around the end of October...
Skeptic666
Thu Sep 30, 2004 10:52 am
#3
Pfft im going ot be playing the new leisure Suit larry next month. As for Them The "powers that be" They can just well I had something mean here but I had to edit it. I will just say PFft! heheh Im past angry. Im past upset, im even past caring. Right now its just o well im a 169 point FT thats about it.
Message Edited by Skeptic666 on 09-30-2004 10:53 AM
TKA-MC
Thu Sep 30, 2004 1:50 pm
#5
As to what Garvin said about what TH and JustG said. It's true they may get that, but this community is not like the typical FOTM profession community. It's true, there are alot of us that are fed up and (understatement) angry about the lack there of.....of.....well anything. We feel forgotten and swept aside, this is because we ask,we yell, we scream, and we fight for our profession like it was dieing.........oh wait.....I personally would really like to see a Dev post in our forum, but if they do, then all other professions will expect the same.
HyperDice
Fri Oct 01, 2004 9:41 am
#6
garvin wrote:
Just an FYI...In the past I've invited JustG and TH (pre-Tiggs era) to come visit and say hi...
They have told me that they only like to visit communities like ours when they have something substantial to say...they feel like if they just come and say hi, they'll be accused of just trying to "pacify" us...they feel like it would come off as patronizing us like we are little children getting some Dev candy and we'd react negatively to a visit that didn't offer anything of real substance...
I don't know if they are right about that...it's hard to say...personally I think it would be nice just to know that they remember we are still here...even if they just came in and re-acknowledged that they understand our issues would be nice...
I do know that Tiggs is making her rounds to try and get herself personally up to speed on the important issues to each community...so we will probably see her soon (over the next few weeks)...
I'm also pushing the devs pretty much everyday for some type of scrap I can throw our way...feels like everyone has JTL on the brain and it may be fairly quiet until it Launches around the end of October...
They are correct on their assumptions but that has more to do with how they handle themselves.
Look at you for example.
You constantly have to say you can’t say anything because of the NDA, yet we as a community have nothing but respect for you.
Why?
*Because you don’t dance around the issues and get off on topics totally unrelated to the game or issue. (not without acknowledging the issue anyway lol)
*You talk to us and let us know why you can’t tell us.
*You talk to us and let us know we as a community are worth your time by “communicating with us” and not just to say hi
** You talk to us
Customer relations could learn a lot from you
It would only come off as patronizing if they follow their old habits but if they came in and let us know:
*They have not forgot about our problems.
*From time to time let us know they wish they could tell us something more but want it to be complete and have NDA’s of their own instead of coming off like they are avoiding the topic. (Not doing this can give bad impressions and makes it look like they have something to hide although I’m sure they are just busy).
*From time to time let us know they wish they could tell us something more but want it to be complete and have NDA’s of their own instead of coming off like they are avoiding the topic. (Not doing this can give bad impressions and makes it look like they have something to hide although I’m sure they are just busy).
*If they say something, set a date, or make any promises or implications follow through. If there is a miscommunication or they can't then tell us them selves. Even if its just to apologize for the miscommunication or problem. This shows empathy and builds trust. Having correspondents apologize for them and or just not saying anything to back up the correspondents doesn’t seem very personal or sincere.
** Talk to us
It's just common courtesy
** Talk to us
It's just common courtesy
WunShot
Fri Oct 01, 2004 10:49 am
#7
If a DEV came in here to post....it would just go like this:
Hello, sorry for any inconvenences.....blah blah blah......we're working on it...blah blah blah....fix soon.......uh...its gonna be cool...and don't write us about your problems again or it will be considered harassment.
Or whatever it is that they copy/paste from their word document of many cookie cutter replys you often see from the devs
Ryubushi
Fri Oct 01, 2004 10:52 am
#8
WunShot wrote:
If a DEV came in here to post....it would just go like this:
Hello, sorry for any inconvenences.....blah blah blah......we're working on it...blah blah blah....fix soon.......uh...its gonna be cool...and don't write us about your problems again or it will be considered harassment.
Or whatever it is that they copy/paste from their word document of many cookie cutter replys you often see from the devs
Or my personal favorite, "commando is working as intended!"
HyperDice
Fri Oct 01, 2004 11:46 am
#9
Okay, automated responses are not very personable. I don't think they realize thats how they come off sometimes though. Even if there is no new news they can release, just touching bases with us and letting us know in a "sincere" way would go a long way. It would not make our problems go away but It would help soften relations and garner respect.
hopdog
Mon Oct 04, 2004 1:48 pm
#10
i understand you all dont loose faith just take up a hoby like going tkm till combat change then switch back 2 comando *dont drop comando* ok all. i put my 2 cents in l8er
HyperDice
Tue Oct 05, 2004 8:39 am
#11
hopdog wrote:
i understand you all dont loose faith just take up a hoby like going tkm till combat change then switch back 2 comando *dont drop comando* ok all. i put my 2 cents in l8er
Hay hopdog. If I’m understanding you correctly, (You must have been in a hurry when you wrote) you have crossed over to the melee side.
Nooooo, come back to us, come back to the artillery side. It is your destiny! Lol
I totally understand but I can’t bring myself to give up again. Not just yet anyway. If I do take a hobby it will probably be joining the “commandos in space”. Lol
I don’t see why we can’t get some temporary love until the combat rebalance but I realize there is a lot I don’t know or understand. Still, I don’t think communication would be a bad thing.
I just want someone to have the courage to “steep up to the plate”, stay there, and not run away.
I like the corespondent concept but if they are not allowed to share and we get no word other than second hand that someday we will get a word or too, well it can just be plain frustrating.
I don’t mind as much now that JTL is taking all the resources and time. I understand that SONY and everyone is trying their best. I’m sure they are trying their best, if for no other reason it’s a business and they really want our money. Lol
I’m just asking for contact, sincere contact. Let us know what’s going on or what’s to come. At least let us know why you can’t let us know what’s going on and stay in contact. Even if it takes days, months, or in this case over a year. Some of us may vent but only because we are suffering, yet we do support you and we are a loyal lot (or we wouldn’t be sending in money each month). We want this game to succeed as much as anyone else.
HyperDice
Thu Oct 07, 2004 2:34 pm
#12
HyperDice wrote:
I don’t mind as much now that JTL is taking all the resources and time. I understand that SONY and everyone is trying their best. I’m sure they are trying their best, if for no other reason it’s a business and they really want our money. Lol
I’m just asking for contact, sincere contact. Let us know what’s going on or what’s to come. At least let us know why you can’t let us know what’s going on and stay in contact. Even if it takes days, months, or in this case over a year. Some of us may vent but only because we are suffering, yet we do support you and we are a loyal lot (or we wouldn’t be sending in money each month). We want this game to succeed as much as anyone else.
Come on, just a word. We won’t bite and we have had all our shots. Our flames can't reach that far. Besides, it’s not like we know where you live or anything. You are safe; you can come out and talk to us. Be that anonymous official voice we so desperately cry for. Anyone?.?.? Please
cornbredx
Thu Oct 07, 2004 2:38 pm
#13
Yeah it feels like ud get a responsive voice from God which blow up yer head before you got the devs to even say or hi, or even leave us alone. I think they lost the ability to respond because they r scared of us or something. I know they r busy, so maybe they just dont have the time to be social right now, i dunno. When was the last time anyone saw a DEV in-game not related to a CSR submissal? Hopefully this is just cuz they r extremely busy. Only the future can tell
or hi, or even leave us alone. I think they lost the ability to respond because they r scared of us or something. I know they r busy, so maybe they just dont have the time to be social right now, i dunno. When was the last time anyone saw a DEV in-game not related to a CSR submissal? Hopefully this is just cuz they r extremely busy. Only the future can tellKeep smiling tho, theres a light at the end of the tunnel 
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