Cities And Housing Archive
Thread: Deleted character, tent still stands.
Message Edited by Hvzeda on 08-16-2005 03:39 PM
There's not much that can be done with it, honestly. The system varies on how quickly it purges a deleted character (and that character's items), so the structure could stand for quite some time. I strongly advise against using it, because itcan poof at any time. I doubt you'd be able to make up a character with the same name if the structure is still standing; it suggests the name is still in the system.
You may want to try to request your ticket to be elevated to a supervisor. I would think that a CSR should be able to determine that the character has been, in fact, deleted and remove the structure.
what you should do - is in your report, start if off like this...
Dear CSR-Retard,
If you received this report it was in error. Please forward it to someone who will actually read it and help. thanks.
AlohaFish wrote:
this may sound dumb, but have you tried having someone create a toon with the old person's name and try picking the tent up? since the name is no longer vaild then that means it should be available. if you want i'll try it just send me a pm with the location and name.
I think that's my next step. I've tried three CSR tickets.
Ticket 1: I give complete information and suggest two alternatives, namely removing the tent or transferring ownership. I give exact locations and everything. Result: Too many words, so the CSR saw "transfer ownership" and sent me a pat answer about how they couldn't do that. Ticket closed by CSR.
Ticket 2: I give a more concise, still neutral, version of things, referring to my earlier ticket. Result: I get a response saying that they can only delete structures with the owner's permission. Ticket closed by CSR.
Ticket 3: No references. "Someone placed a vendor tent and deleted the character, now we're stuck with it. Can you remove it please, since it should've been deleted with the character?" Response: None. Ticket deleted by CSR.
DesktopSaki wrote:
Ironically, I'm on Eclipse as well. Do servers have specific CSRs assigned to them?
Doh, wasn't paying attention