Cities And Housing Archive

Thread: Deleted character, tent still stands.

DesktopSaki
Tue Aug 16, 2005 3:32 pm
#1

In my town, we have a merchant tent that someone placed long ago. The player that dropped it is long gone, and the character long since deleted. (When you try to add them to your friends list, you're told the name is not valid.) Normally when you delete a character, all their structures will vanish--yet this tent remains. We may have a house in similar condition.


We can use the tent as a number of us have admin, but we'd rather just take it down and replace it with one we have proper control over. However, the CSRs will not help. I keep getting responses about "not being able to transfer ownership" and "not being able to remove a structure without owner permission," despite me pointing out that the owner was deleted. There's no way for someone to pull it up!


Any recommendations on how to approach this? If I make a new character with the old one's name, will that give me control over the tent?



Once a Ranger... Always a Ranger.
IGN: Stof - Parsec Armor, Mos Omenos, Tatooine, 23 Jump Street -2929 -6677
Home of the Amazin' Flamin' Bothan Crotch
- /salute Phe'nix, Eclipse's only real life Bothan Marine Ranger. Oorah!
Master Ranger and proud of it.
That which does not kill me... Will make someone a really nice coat.

Hvzeda
Tue Aug 16, 2005 3:38 pm
#2

Submit a CSR ticket and explain everything clearly as possible and keep your wording neutral. I had this happened and the CSR check and found that the character had been deleted and removed the vendors belonging to the deleted character.

You might had gotten a bad batch of CSR for this. I made sure to state that character had been deleted and if the character was deleted, shouldn't all items belonging to said character be deleted also.

Message Edited by Hvzeda on 08-16-2005 03:39 PM



Kyrie
I came into the SWG universe as an entertainer
and performed to a crowded cantina in Mos Espa.
I will use a respec and become an entertainer again,
pull out my last pet from my creature handler days
and dance in an empty cantina in Mos Espa and disconnect from the game forever.
Khristen
Tue Aug 16, 2005 3:38 pm
#3

There's not much that can be done with it, honestly. The system varies on how quickly it purges a deleted character (and that character's items), so the structure could stand for quite some time. I strongly advise against using it, because itcan poof at any time. I doubt you'd be able to make up a character with the same name if the structure is still standing; it suggests the name is still in the system.


You may want to try to request your ticket to be elevated to a supervisor. I would think that a CSR should be able to determine that the character has been, in fact, deleted and remove the structure.





| Khristen Lockslett Barezz |
| Galactic Senator |00

Owner of The KhrisNea Companylocated in Kor Spera,Corellia, Naritus-730, 1195
Greeleaf
Wed Aug 17, 2005 8:11 am
#4

what you should do - is in your report, start if off like this...


Dear CSR-Retard,


If you received this report it was in error. Please forward it to someone who will actually read it and help. thanks.





Rodjir Greenleaf
ACCOUNT CANCELLED DUE TO TEDIUM
AlohaFish
Wed Aug 17, 2005 9:52 am
#5

this may sound dumb, but have you tried having someone create a toon with the old person's name and try picking the tent up? since the name is no longer vaild then that means it should be available. if you want i'll try it just send me a pm with the location and name.



Zryll
DesktopSaki
Wed Aug 17, 2005 1:09 pm
#6






AlohaFish wrote:

this may sound dumb, but have you tried having someone create a toon with the old person's name and try picking the tent up? since the name is no longer vaild then that means it should be available. if you want i'll try it just send me a pm with the location and name.





I think that's my next step. I've tried three CSR tickets.


Ticket 1: I give complete information and suggest two alternatives, namely removing the tent or transferring ownership. I give exact locations and everything. Result: Too many words, so the CSR saw "transfer ownership" and sent me a pat answer about how they couldn't do that. Ticket closed by CSR.


Ticket 2: I give a more concise, still neutral, version of things, referring to my earlier ticket. Result: I get a response saying that they can only delete structures with the owner's permission. Ticket closed by CSR.


Ticket 3: No references. "Someone placed a vendor tent and deleted the character, now we're stuck with it. Can you remove it please, since it should've been deleted with the character?" Response: None. Ticket deleted by CSR.




Once a Ranger... Always a Ranger.
IGN: Stof - Parsec Armor, Mos Omenos, Tatooine, 23 Jump Street -2929 -6677
Home of the Amazin' Flamin' Bothan Crotch
- /salute Phe'nix, Eclipse's only real life Bothan Marine Ranger. Oorah!
Master Ranger and proud of it.
That which does not kill me... Will make someone a really nice coat.

TomBobbins
Thu Aug 18, 2005 4:51 pm
#7

Had a similar problem on Eclipse. The person who is holding the medical center in a city I'm in deleted over 8 months ago, yet the building still stands. GL with getting a solution.



(ROLEPLAY)
Daxe Ostev
Pirate
In game since November 2003.
CU > Pre-CU > NGE

DesktopSaki
Fri Aug 19, 2005 2:20 am
#8

Ironically, I'm on Eclipse as well. Do servers have specific CSRs assigned to them?



Once a Ranger... Always a Ranger.
IGN: Stof - Parsec Armor, Mos Omenos, Tatooine, 23 Jump Street -2929 -6677
Home of the Amazin' Flamin' Bothan Crotch
- /salute Phe'nix, Eclipse's only real life Bothan Marine Ranger. Oorah!
Master Ranger and proud of it.
That which does not kill me... Will make someone a really nice coat.

TomBobbins
Fri Aug 19, 2005 7:39 am
#9






DesktopSaki wrote:
Ironically, I'm on Eclipse as well. Do servers have specific CSRs assigned to them?





Doh, wasn't paying attention . Yes they do, though I don't really know who's on Eclipse. Sorry.



(ROLEPLAY)
Daxe Ostev
Pirate
In game since November 2003.
CU > Pre-CU > NGE

DesktopSaki
Sun Aug 21, 2005 5:19 pm
#10

Welp, the name thing is a no-go. While I can't add the person to my friend's list, it says that the name is in use.



Once a Ranger... Always a Ranger.
IGN: Stof - Parsec Armor, Mos Omenos, Tatooine, 23 Jump Street -2929 -6677
Home of the Amazin' Flamin' Bothan Crotch
- /salute Phe'nix, Eclipse's only real life Bothan Marine Ranger. Oorah!
Master Ranger and proud of it.
That which does not kill me... Will make someone a really nice coat.

TK-118
Mon Aug 22, 2005 7:54 am
#11

most csr's are from india so when they get hired SOE gives them a sheet of paper with words to say no to.



"I think, therefore I am.
I destroy, therefore I endure." -IG-88

-Saden "TK-118"
Greeleaf
Mon Aug 22, 2005 10:01 am
#12

threaten to kill a cow if they won't help you.



Rodjir Greenleaf
ACCOUNT CANCELLED DUE TO TEDIUM
Peace_Keeper
Mon Aug 22, 2005 1:10 pm
#13

This seems to be a problem on Eclipse. I to am from that particular server and am the mayor of Seer Enclave on Dantooine. Let me know how this turns out guys.



Peace-Keeper
-OBS-
[]ggg[c]III[g]gg} gggg ggggggggggggggggggg
l/ '///_/''COMMANDO
/// Give a man fire, you keep him warm for the day.
Catch a man on fire... You keep him warm for the rest of his life.
PK They're not just initials, they're a way of gaming.
Keeping the peace by keeping them in pieces.
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