Bio Engineer Archive

Thread: BE customers a different kind of customer?

Vicmann
Sat Feb 07, 2004 5:55 am
#1

Something like this has probably been posted by other people, but I need to post it to get a load off my mind and find some solutions.


I recently let it be known to people that I was MBE, I'd kept it to myself up until recently, just for friends and my own use, I never intended to be a crafter, and now it's all I do... I needed money, so I opened a vendor, and started making reallly nice non-CH creatures.. Now I'm swamped with specialorders.I never wanted this to happen,I honestly have no time to play the game as I want (doing quests, hunting FS mobs, or just chatting it up), because everybody wants their creatures made.


Other people don't seem to understand that it's a bit of work to make a great non-CH pet (my biggest request) and they all want their stuff made now.It's not like making a rifle, good resources, and max out the experimentation. BE is different,sorta like gambling if yer trying for non-CH or another arbitrary level for a mid level CH..


I login and I have mails from them asking if I made them yet, even though I told them it'd be a few days.. Then I get tells as soon as I'm on from the same people, "hey, can I come get my cat now?", even if I said Thursday and it's Tuesday. (me being a nice guy I don't want to say "I said Thursday", so I usually just make the thing for them right then(as you guys know ittakes a while sometimes to getnice stats)


I suppose.. my biggest question is what did you do when you got popular and started being able to only build creatures, and never have any fun of any other sort?


My solution is probably going to be no special orders, only whats on the vendor, and that's it. If it's not there, look somewhere else.


This is the only crafting profession I've ever had, so it really is a whole new world for me.Are other crafting professions customers the same as this?



-Master Creature Handler
-Master Bio-Engineer
-Buncha Novice Stuff
ryandrew2022
Sat Feb 07, 2004 6:06 am
#2

I'm startting to feel the same way...Once I started I liked it at first but now I log in and I have 5,6 or even 7 emails asking for non-CH pets and it's not just one per email...I'm getting request for 2-4 non-ch pets per email and I'm just swamped. I had to drop all my combat skills to pick up MBE and I am now seriously considering dropping all of cloning and dna sampling and focus just on tissues.



-----------------------------------------------------------------------------------------------------------------------------------
"I quit, the DEVs have their priorities all messed up!!!" -- Rydezzy
Former: SWG Player, Holo Grinder - Master Bio-Engineer/Musician/Medic/Scout/Artisan, Trickshot
Rydezzy's Pet Store and More has been shut down
Vicmann
Sat Feb 07, 2004 6:14 am
#3

I haven't even started on tissues yet other than for myself.. Ijust got my first request for some melee defense stuff today. And another person who wants some Chef stuff as soon as the next patch comes out. It's gonna be crazy with the next patch, my customer base is only going to increase. I might just go nuts.


I'm going to have to drop MBE sometime eventually,so I can continue my FS slot work (on silent profession now). Honestly, some of my customers only make me want to do it that much sooner, sadly enough.



-Master Creature Handler
-Master Bio-Engineer
-Buncha Novice Stuff
Sooty
Sat Feb 07, 2004 6:29 am
#4

Best advice I can offer - get out of the non-CH business. As much as you can make good money from it, they are simply not worth the hassle. At least CH that come along either already know the rough process or are interested enough on creatures to listen to an explanation.


Other crafting professions can have the same effect - tailoring is one, where many customers want hands-on service and end up taking 2 hours to buy a 3k item, after deciding 5 times to change the color (at the tailor's expense). But to an extent it is self-inflicted - you, as a crafter, always have the right to turn down orders if you are busy. I know it can be hard at times to say no but there comes a time when you just have to, and I say say no to the non-CH first, as they are not likely to be long term customers (esp with future droid changes), and keep your CH friends happy.


Alexia_Wheaton
Sat Feb 07, 2004 9:49 am
#5

I pretty quickly switched myself to making Rancors and Gurrecks only in the old system. Once the new system came out I stuck to much the same business practices. I don't make any non-ch at all. For mid-high level pets I tell people to just look on my vendor and whats there is whats there. The only "orders" I do at all are still the very high level pets, CL 60-70. These I just do via a waiting list, tell everyone to email me then as I make them I go down in order on the emails and let them know what Kimo/Rancor/Gurreck/Anglers I have made and what stats. I will use other skins if they ask for them of course, I just tend to use those 4 the most

As a BE we have a ton of stuff to do and that we can be doing, so it really is necessary to turn ALOT of people away or point everyone to your vendor just to help keep yourself sane. I also have always had a vendor stocked with petstims and petvitpacks, always. Also would put up Tissues as often as I could. I am retiring next week after the next big patch, time to see other parts of the game for me.

My recommendation to you is to figure out what parts of the BE class you have fun with and focus on those. Don't worry about helping every single person or you will just end up burned out and not wanting to be a BE anymore or worse not even wanting to play SWG anymore.




Fairchild - Imperial not playing some dumbed down class! - Ahazi is ruined

Elizabeth Darling - what lame changes - Bria is ruined


"Who else thinks SOE are condescending $%*(#@*%!"
asdartha
Sat Feb 07, 2004 12:38 pm
#6

The first night I was on after the Dec. patch, I got bombarded with tells for special order pets. At that point I was not even a MBE. Now I have a hotkey ready for special orders listing my vendor locations. The only orders I take are for tissues and that is only for a few fequent customers.





ASDARTHA

MASTER Bio-Engineer (Starsider)
GFoyle
Sat Feb 07, 2004 3:16 pm
#7

1.) I only ever display the MBE title when I want to generate new contacts.


2.) I don't make custom pets - I'll take on-board what skins people want and the kind of thing they want and I'll let them (and my other clients) know when I have put a new batch on the vendor.


3.) I have 'standard letters' made up to deal with requests and tell people the above, it just takes 1 mail to get that across to people.


4.) Stand outside Coronet Starport with an MBE title and you are DOOMED!!!!


I know it's hard to say 'No' to people, especially when they are offering obscene amounts of money, but it's something most BE's have to learn to do.





Gully Foyle
All SOE game accounts cancelled - and this time I'm gone for good
Vicmann
Sat Feb 07, 2004 3:41 pm
#8

Thanks for the great suggestions guys.. I'm going to do a combo of the above after I finish my last special order, some person ordered 20 Non CH Kaadu.. I'll probably just craft once a week, and make 10 or so great Non CH pets, but only put them on my vendor, and point people to it. If what you want isn't there, come back next week and check.


Also it's nice to see other people who understand what I'm talking about. People don't seem to understand how the crafting works, it's not as easy as most everything else. To get my great pets I regularly end up with level 11's and have to start all over. And that's with only using half my experimentation.


Anyway, gonna tell everyone I'm closing shop I think, and go back to the way it was before word got out.Then maybe I'll have to time to actually work on the pets I need for myself still!





-Master Creature Handler
-Master Bio-Engineer
-Buncha Novice Stuff
ThePuck
Sun Feb 08, 2004 2:43 am
#9

Seems like every time I post here it's about how you guys are undercharging.


Charge enough so that it's worth your time to put up with. And maybe you'll drive customers away so you make more money with less work.


Seriously.





Togashi | GoonSquad
Master BioEngineer
Cellarman
Sun Feb 08, 2004 5:34 am
#10

In regards to special orders, I just tell them Mother Nature does not take them and neither do I. Especially those that want it yesterday and keep telling you that every 5 minutes. I put everything I make on the vendor and point them there.
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