Artisan Archive

Thread: Stuck Vendor

Shadow-Light
Fri Sep 26, 2003 2:03 pm
#1

I have a Vendor that has been stuck for about 2 weeks and I can't get rid of it. Anytime I try to use anything in the Vendor Control radial menu, it just says "You cannot see the object". Anyone else have this issue? Anyone have an idea of how to delete the vendor outright? I don't have anything on it anymore.


I tried 2 CSR tickets, but didn't recieve any help. I was requested to submit a bug report, and that was done too.





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Vaedross
Fri Sep 26, 2003 2:14 pm
#2

continue to file CSR tickets until they are resolved. Add a comment on the ticket every 2 days until you get a response.

Unfortunately I've found that unless you're logged on during the CSR business hours you can't expect a timely response. That really sucks for people like me who work all day.



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NOTE: My opinions as presented outside the Artisan and Test Center forums are my own and do NOT reflect my representation of these issues to the developers.
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BiancaMinola
Fri Sep 26, 2003 8:24 pm
#3

I'll add this to my bug list.


Can you post the location/server of the vender and some additional information about what happened, I'll make sure they are aware of the bug.


Additionally, anyone else who has seen this problem, please post additional information that you may have.


Bianca Minola

EuroTrash
Sat Sep 27, 2003 11:31 pm
#4

Now its fine - just I guess took real long time to fix itself (few hours).
EuroTrash
Sun Sep 28, 2003 12:01 am
#5

My newly placed (firts time) vendor - when I was selling to it the view of my items, I opened the backack that was equiped, now that vendor always only looks in my backpack, not main inventory! Even after I put that backpack down on the ground (couldn't sell anyting than to vendor). I have to put everything in backpack to sell to my vendor. I can open a container in backpack and go back from it to backpact (small green up arrow), but not back to main inventory... Is this a know bug? Will it go away? Any ides? (never had to open CSR ticket, this seems not that big of a problem for me...)



BiancaMinola
Sun Sep 28, 2003 12:06 am
#6

Please /bug this in game. I'll investigate this.


You might also check/ask inthe merchant forum. The merchants have seen all of the vender bugs at least once. Maybe one of them has a fix orworkaround for ya.


Bianca Minola

Shadow-Light
Mon Sep 29, 2003 7:02 am
#7

Thanks Bianca for making sure this gets reported!


I have a Medium Naboo house. I placed my vendor on the second floor at the apex of the horseshoe shaped balcony. I put a red dot on the floor plan below:


http://swg.medievalweapons.net/forum_stuff/Naboo_Medium_vendor_location.jpg


I set this vendor to bark and be on the world map everyday for about a week. Worked fine during this time. Then after one server reset, I attempted to re-register them on the world map. I used the Vendor Control radial menu and got the error message "You can't see that object." I tried all the other commands in the Vendor Control radial menu and all reported the same error message. I tried rotate from the radial menu and it didn't work. I was able to rotate with /rotate. This might be related to the merchantsturning with ad-barking, but beyond that I have no idea.


If you need more information, let me know. Thanks





Need a great lot management tool? v2.1 is at http://swg.medievalweapons.net
DeejZozzle
Tue Sep 30, 2003 11:32 am
#8

I had put my post on this same issue in the Merchant forum - thanks for dropping by Shadow-Light and clueing me in to this thread and the identical problem I am having.



Larget Generic Planet House (fp2) with the vendor straight through the door agains the wall at the top of the stairs in the entry foyer. No problems for 2 days. Then I /bugged the Merchant Planetary Advertising bug (probably just coincidence). Next day I log in and I can "use" the vendor to sell and remove product, and I can rotate the vendor. Anything else and I get the "can't see that object" message whenever I try to do any other administrative tasks (unregister vendor, disable add barking, remove vendor, pick up vendor, etc.) If I try to withdraw maintenance, I also get a "you do not have permission to access <vendor name>" along with the "you can't see that object". I have tried the commands from all different angles and physical perspectives that are possible. I have also bugged this issue with no response to date.




_________________________________________________

Deej Zozzle -Master Artisan, Master Architect, Master Merchant
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BiancaMinola
Tue Sep 30, 2003 11:36 am
#9

Just a suggestion, but if /rotate is working, have you tried the /moveFurniture on them?


I haven't been able to recreate this bug, but is sounds like the server may think the vender is stuck in the wall or something.


Has anyone tried this?


Bianca Minola

DeejZozzle
Tue Sep 30, 2003 11:39 am
#10

Yes - I tried that. It still says "you can't see that object". Are there any command lines for removing or picking up a vendor that utilize the vendor's name typed out ?



_________________________________________________

Deej Zozzle -Master Artisan, Master Architect, Master Merchant
Ssrogg Grolsch - Slicer, CH
Master Weapons and Structures @ S Coronet Beaches -339 -5932
ArchitectureWeaponsmithingPowerupsAdventure
DeejZozzle
Fri Oct 03, 2003 8:26 am
#11

/bump


Still stuck - there is nothing else I can try. How does one go about increasing the chances of getting some help on something like this? /bug does not seem to get anyones attention.




_________________________________________________

Deej Zozzle -Master Artisan, Master Architect, Master Merchant
Ssrogg Grolsch - Slicer, CH
Master Weapons and Structures @ S Coronet Beaches -339 -5932
ArchitectureWeaponsmithingPowerupsAdventure
Shadow-Light
Fri Oct 03, 2003 8:34 am
#12

I'm going to file a third CSR ticket today to see if I can get someone to remove the vendor. I've done the bug report since they need to fix the cause. I just hope I get a CSR who will be nice enought to removed the problematic vendor for me.




Need a great lot management tool? v2.1 is at http://swg.medievalweapons.net
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