Artisan Archive

Thread: I'm sorry but I have to-disappearing credits from wind harvester

kasuta
Mon Jul 28, 2003 7:52 am
#1

It seems other people are having this problem. Please /bug it, it is a huge issue!


I have had my harvesters up for 4 days now. 2 of the 3 evenings, I have lost significant amounts of maintenance in my wind harvesters. To the point that I have destroyed 2 of my 4 wind harvesters, since the money to repair them was FAR more than it would cost to buy a new one. And no, it wasn't poor planning on my part. I will go to bed with over 24 hours maintenance. I will wake up, 6 or 7 hours later, with either an hour or two of maintenance, or else a harvester at less than 100%. Basically, it's costing me double to run my wind harvs. I just don't see this as a minor issue, it's already tough enough for me to make credits without having my harvesters cost over 2K credits per day. If you think I'm over-reacting, I will log exactly how much I am losing. Although I have faint hope of ever being recompensated, perhaps this will indicate the seriousness of the matter. Yes I know there have been posts about this already, I'd just like to keep it at the top of the list. And don't bother telling me to go solar--I plan on doing so, just as soon as I win the Correllian Lottery.




____________________________
-Bucky Buchanan, from Saratoga!

Arf-Arf, woof yap woof arf growl.
HydrAG
Mon Jul 28, 2003 8:07 am
#2

I've /bugged it, ticketed it, /bodyslammed the offending wind gen, /puked on said wind gen...



Only thing that helped was running into a CSR, who was told to seek my out by my partner, and him asking if I was having problems... after the list of 3 issues that all got the same reply of "Unfortunately at this time we are unable...."



He seemed suprised to hear the issue on the wind gens. I mean you load up a wind gen with 1800 creds and come back 20-22 hours later and its needing repair and having collected no resources. I used to put in a couple days maintenance but after loosing a bit of dinero that way I started back on one day, and the shift currently underway on my server.



If we still had miners I believe this issue would be getting solved faster than exlax going though an octogenerian.



Just my twisted little view



Hydrargyrum "Did they shift yet?, Now?, Now?, Come on we're down to one gas and nearly 1 metal again... they've had to shift."


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Weaponsmith


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TBN, Kauri
kasuta
Mon Jul 28, 2003 10:29 am
#3

I'm keeping this bumped. I think this is affecting a whole lot of people who may not even realize it's happening. Especially if the CSR Rep mentioned above was 'surprised' to hear about it. People, if you are finding your harvesters mysteriously in need of repair...this is why! Overnight...probably during server reset although don't quote me on that, maintenance is disappering from harvesters. This is a big issue!



____________________________
-Bucky Buchanan, from Saratoga!

Arf-Arf, woof yap woof arf growl.
EveryNameIsTaken
Mon Jul 28, 2003 11:10 am
#4

Agreed...a HUGE issue. If all the combat classes logged back in to find their XP or weapons missing it would not be any worse.


I have spoken to several CSR's concerning issues that affect me as well as others, and always get told the same thing, up my RAM from 1GB (?!) and how they won't be reimbursing credits or lost items.


My question for the last bit is..ok then how WILL you reimburse me?


A new post is in order.




For Emperor and Empire!
sdecleene
Mon Jul 28, 2003 1:20 pm
#5

Yes, I'm having the same problems. I burned 2 wind harverstor yesterday that needed over 2000 credits to repair even though they should have still been running when I got to them. I've also had the same problem with mineral harvestors although not as extreme.
sdecleene
Mon Jul 28, 2003 1:22 pm
#6

Ooops, I forgot to mention that I bugged it and created a ticket on it. Ticket is going on 5 days with no response yet.
DarkSpace
Mon Jul 28, 2003 1:59 pm
#7

Ditto. I have written tickets on it also. I think the most irritating part for me is the resources lost. Why on earth does that happened? I was wondering at first if the resources were being used to pay for the maintenance, but of course they are not or the maintenance probably would be paid up to date and there would still be resources in the hopper. That part just doesn't make sense to me. Harvesters in need of repair shouldn't be detroying their extracted resources. I do hope that is a bug as well.
kasuta
Mon Jul 28, 2003 2:02 pm
#8

What do you mean, harvesters destroying their resources? Are you sure that the harvester didn't just drop credits 20 minutes after you were there, dip below 100% and stop working early on, so that when you went back to it later thinking there would be a day's worth, there was only 20 minutes worth? Or did you actually have materials in there that vanished? I have not noticed materials vanishing--only credits.



____________________________
-Bucky Buchanan, from Saratoga!

Arf-Arf, woof yap woof arf growl.
Lrak
Mon Jul 28, 2003 3:08 pm
#9

I have been running 1 havestor for about 1 week now.. and yes its expensive.. but it does the trick for me right now.


I also have 1 wind generator in an area that collects 38 percent.. not good , but it gets the job done as well.


Now.. One thing that might have happened to you.. ( it happened to me ) is that there was a resource shift.


I was about to collect some energy to fill my havestor with power and noticed the dam thing not running.


I checked status and it was fine.. but i noticed the material i was trying to collect didnt exist anymore... So, i opened her up , clicked on the next resource.. and away i went. Never had a problem since.


Now i run 1 mineral harvestor - 1 gas havestor - 1 flora havestor - 1 wind generator - 1 fiberplast extractor - and 1 water extractor... all with the same wind generator ..


I doubt it'll last , but it does seem to be expensive... I mean i pay 2000 to this one.. 3000 to this one.. and it only gives me like 2 days to breath.. and who knows if the resource will move. I understand the resouce shifts.. but that is just killing any profit i was making. I used to make 10-15k a day off of small items on bazaar.. but the last 4 days.. competition has set in.. and now im slowly dropping my bank acount into harvestor that are collecting very low lvl materials..


So.. Stick with it.. if you cant afford it.. get ready to sample.




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kasuta
Mon Jul 28, 2003 3:16 pm
#10

Yep, I caught the resource shift too. Fortunately I am still checking the harvesters every day, so I wasn't down too long.


It's a good suggestion, but actually the problem isn't shifting resources. It's definitely maintenance that disappears from harvesters. In my case I've only noticed it with wind harvesters. I would suggest that you check the maintenance pool on your wind harvesters sometime in the evening. Then check again the next day, after server reboot. If you are still on track of where you should be, then you're luckier than I. The math on my wind harvs at nighttime goes something like 24 hours maintenance - 7 hours sleep = -3 hours maintenance = destroy wind harvester and build another. That's like New Calculus or something.




____________________________
-Bucky Buchanan, from Saratoga!

Arf-Arf, woof yap woof arf growl.
Darkpyxie
Mon Jul 28, 2003 3:46 pm
#11

Yep me too. Lost about 15 hours maintence off one of solars. But the one right next to it was fine.


Just keep /bugging them whenever you see the math wrong. Hopefully they will find a way to make the harvester maintence a little more stable in the future.


Bipsie


BiPsCORP Founder, CEO - Corbantis




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Dinnes1066
Tue Jul 29, 2003 7:13 am
#12

Same thing happened yesterday with all of my mineral harvestors. My gas harvestors were fine. I fill up right before bed with 1 day and 1 hour's worth of credits, and 25 hours worth of power. I returned home yesterday after work to find my mineral harvestors burning. Plenty of power still, but 1805 credits worth of repair needed on all my units. I did bug it, but I doubt we'll hear anything. I don't want replacements, but I would like to know what we're expected to do.
kasuta
Tue Jul 29, 2003 10:58 am
#13

More and more people seem to be posting about this now, not just here but on other forums. I would encourage everyone to /bug it and fill out a ticket, so they realize how much it's hurting us.




____________________________
-Bucky Buchanan, from Saratoga!

Arf-Arf, woof yap woof arf growl.
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