Artisan Archive

Thread: Vehicle Store Problem

Vaedross
Tue Dec 16, 2003 9:40 pm
#14

Saphie please understand this problem was not avoidable. I'm going to try to explain this one better.

It was an issue of the load placed on the servers in game. The not-storing bug was somehow caused by transfering the load of a player between two servers (i.e. crossing a server boundary). I have no technical details on this, but I have been assured that this was tested and Thunderheart re-iterated this in his latest post:

http://forums.station.sony.com/swg/board/message?board.id=Development&message.id=951382#M951382

It is a fair question and I want to answer it. I know Im prolly going to catch grief from some folks, but for those that are interested, its a bit more complicated than it seems. While it certainly seems that way, its not. Its that some bugs have the same "effect" (what you see in game), but some problems have multiple "causes" (sources of problems).

You guys don't really feel the pain of zones in that you cross a virtual location in many places and you actually go from server to server and wait for a zone to load. What used to be "zoning" is now crossing a server boundary.

Basically what happens is we log all the locations of bugs reported on Test Center, go to those locations, duplicate the bugs and fix them. We push the code out. Then, because there are so many players in live servers (as opposed to the smaller population of the Test Center), what is fixed in some places turns out to be a bit buggy in other places and there is no way to tell until we get "load" on the server. This is why we're trying to hard to increase TC populations.

Message Edited by Vaedross on 12-16-2003 08:40 PM



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NOTE: My opinions as presented outside the Artisan and Test Center forums are my own and do NOT reflect my representation of these issues to the developers.
ARTISAN TOP 5 ISSUE RESPONSES (12/23/03)
Santtu76
Wed Dec 17, 2003 1:19 am
#15

This happen to my swoop bike too. After repairing I just couldn't put it back in but some reason I could get out second bike from the datapad and store that back...but not the original



---------------------
Dewds, the future of mankind? What a depressing though
RenegadeRen
Wed Dec 17, 2003 1:44 am
#16

same here just a bug i guess ...


Rothsel
Wed Dec 17, 2003 3:03 am
#17

This bug was there from day ONE on test center, they knew about it, and didnt fix it, sono, I wont be cutting them any slack for it. This is their starndard operationg procedure. Ignore all the /bug reports on TC, push it to live, piss everyone offbecause it's broke,then offer a hotfix.


Why the hell does SOE even have a test center? they dont use any of the info to fix the Known bugs, the store bug isnt the first time this has happened, and next month, whatever they offer as a publish will be pushed to TC, tested for about 10 days, then pushed to live, just as it was pushed to TC completly borked and non functional, and they will again Offer us a hotfix.


Pretty **edit** Lame Devs. I bet my 10 year old neice could do a better job of quality control than you people have shown over the last 6 months.

Dprox
Wed Dec 17, 2003 5:27 am
#18

There IS a way to store the speeders. It's worked for me every time. What you do is store (from radial dial)while you're still mounted. I did it like 20 times last night, no bug.
Degasai
Wed Dec 17, 2003 6:00 am
#19

If you check the latest SOE advertising push (on website banner ads, and displays in software stores), you will see why we are enduring an extremely buggy vehicle release.


They are trumpeting the ability to own vehicles all over the place in order to try and capture more of the Christmas market. So...we have Theed and Coronet spaceports on all the servers with huge amounts of bugged (duped) vehicles basically making those cities look like a wrecking yard.


LOL, the hotfix will prolly just remove all vehicles from the game, including everyone's datapad, and make us start over




Degas
MCH(Retired)MP(Retired)
Now playing as FOTM (SOE wins)
Degasai
12 pt. MD / 11 pt. MA

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darthfodder
Wed Dec 17, 2003 9:31 am
#20




This bug was there from day ONE on test center, they knew about it, and didnt fix it, sono, I wont be cutting them any slack for it. This is their starndard operationg procedure. Ignore all the /bug reports on TC, push it to live, piss everyone offbecause it's broke,then offer a hotfix.


Why the hell does SOE even have a test center? they dont use any of the info to fix the Known bugs, the store bug isnt the first time this has happened, and next month, whatever they offer as a publish will be pushed to TC, tested for about 10 days, then pushed to live, just as it was pushed to TC completly borked and non functional, and they will again Offer us a hotfix.


Pretty **edit** Lame Devs. I bet my 10 year old neice could do a better job of quality control than you people have shown over the last 6 months.




I felt the same way at first, but if you read more of TH's post he explained that sometimes fixing a bug in one place didnt fix it in another. This might not make you feel any better but at least it gives a little insight into why it seems TC bugs get pushed live. Of course some people will say that this is just there excuse for these bugs going live, and who really knows lol.


Also I logged in for a couple of minutes before work and it appears this was hotfixed.

Alacrity
Wed Dec 17, 2003 10:00 am
#21

This bug apparently only exists in high-use areas. I live on Dantooine (Chilastra), and had no negative issues whatsoever with my speeders, and neither did any of my guild-mates. No problems Storing at all.



Amoon Darkflier, Elder Artisan, Elder Droid Engineer, Elder Merchant

"I find your lack of pants disturbing."
matlock065
Wed Dec 17, 2003 10:53 am
#22

Actually, I also live on Dantooine on Chilastra, and my player city had about 6 or 7 various duped vehicles sitting there decaying when I logged last night at 2:30 am EST. We have many visitors, but I'm not sure I'd call us a "high-use area", and least not like the bigger NPC cities.


I really hope the hotfix is cleaning this up, because I'll get impeached as mayor for having a garbage strike in my city.




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OsarpAdoo
Wed Dec 17, 2003 10:54 am
#23

Alacrity wrote:


This bug apparently only exists in high-use areas. I live on Dantooine (Chilastra), and had no negative issues whatsoever with my speeders, and neither did any of my guild-mates. No problems Storing at all.


--------------------------------------------


I agree. Seems the store bug only occurs around starports where there is a concentration of players. I had trouble in Coronet, but when I went to my vendor outside, I had no problem storing/calling my vehicle. Interestingly, I found that when I had trouble storing it, I was able to Generate a new one! and This one I was able to store , but the old one stayed put no matter what I tried to do.




OA
Master Artisan
Master Droid Engineer
Flurry
darkmane
Wed Dec 17, 2003 12:14 pm
#24

I believe it one version of this bug has to do with crossing boundries. I had no problem storing my vehicle in front of my store (Which was really high traffic yesterday), but as soon as I had time to take long trips, I ran into these problems.
kayjay
Wed Dec 17, 2003 12:30 pm
#25

I got the dupe bug when trying to exit my vehicle while the game still considered it moving. Because i was thrown backwards about 60m from where my speederbike was. From then on i couldnt store it, but could call another one and use either copy of the bike. This happened in my PA's player city on tatooine, and i wasnt the only one in the PA this happened to. Our town square was full of decaying vehicles all night.

This is a serious problem and i don't know why they didnt fix this before releasing it if they knew about it on TC. But then again this is a sony product and we all should know they only want our money our problems donbt matter to them unless it effects thier pocketbook or press coverage.



Evvi Jjinx
Minister of Supply
Master Architect
Twin Suns
Asaso
Wed Dec 17, 2003 12:36 pm
#26

I know I haven't posted on here before, but I just recently got the game. On to the real point, being a developer myself I'll vouch for the DEVs on this one. You can test all you want when it comes to deployment you're always going to have a few bugs that need to be worked out. There are alot of variables that go into why things like this occure. Like they said, a single problem can come from multiple causes. Its not always just cut and dry like many would like it to be. I very seriously doubt the DEVs are ignoring the bug requests.

Your friendly neighborhood newb.
Asaso Baslurp on Bria
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