Architect Archive

Thread: Internal Manufacturing Error

WareWolf30
Thu Aug 05, 2004 5:57 am
#14
After my previos post one of my factories went berserk and gave me this error at %70 full output hopper. There was 40 crates of alcohol and it was making 40 crates of dough. It stopped at making 30th crate for no reason. Lost 10 wheat but continued and finished the run without a problem after i restart it. That was funny.


Ai-Di Freesun

Nerdcore
Thu Aug 19, 2004 1:30 am
#15
i had 14 factories all unexperimented and was getting this error all the time at a specific number of items each time.

just today i replaced all my factories with like95% experimented factories (3733) storage.

someone send me a pm in a week if i forget to report my findings back here by then



Ivin
Saera
Fri Aug 20, 2004 4:57 am
#16

I'm not a chef, but I had this problem in my equipment factory the other day. Was running 1000 powerups and it stopped with that error. Hopper was at 49/100. I figured oooook. Took out about 15-20 or so crates, started it again. It ran 9 more crates and stopped again. So I'm like this is super annoying. I took out 25 crates, and started it again. It ran fine for 45 more crates and stopped again. At this point I was getting peeved. I submitted a ticket, and their response was to re-deed it and replace it. So I did that, it finished up the schematic and so far have not had any problems. But then I've not run any schematics that large either just yet. Just glad I had a vendor to put all those crates on while I deeded it.. ugh.







L'yka Esce
Master Tailor - Master Artisan - Master Merchant
L'yka Fashions & Artisan Goodies
5305 -4315 Moenia Naboo
Ahazi



Leahmister
Mon Jan 10, 2005 4:12 pm
#17
I'm getting this error from my factories and the mail tells me to create a bug report which I do but I eventually have to replace all my factories after about 2 weeks then I get the errors again. Anyone know whats going on?


Gayle



Gayle-Retired Master Architect | Master Artisan | Master Merchant-Full Time Bum
DarkSide Adepts (RP Guild) Valley of Darkness City on Dantooine

Pawlin
Mon Jan 10, 2005 4:28 pm
#18
Yes unfortunately we know all too well what you're seeing. This issue has existed for a long time.


From the FAQ...



Q-4.1: My factory is giving me an "Internal Manufacturing Error" email message and is not finishing the schematic run. What do I do?


Unfortunately this is a known bug. You will get an email message with subject "Internal Manufacturing Error" and body saying "Manufacturing station unable to create crate to store objects in, please file a bug report." And the factory run will be incomplete. Mostly it seems to happen when the output and/or input hoppers are mostly full. If it occurs you can usually get past it by removing items from the factory's output hopper. Some people have reported that redeeding the factory helps. Some people believe that experimenting on the factory's storage rating during creation of the factory deed helps avoid this. Note the email subject used to be:""@system_msg:manf_error_7" but it was changed to the "Internal Manufacturing Error" mesage.





Pawlin Construction of Kettemoor.
Harvesters and Crafting stations - Triad Coronet Mall just outside Coronet (-177 -5490)
Architect, House, Furniture, Harvester FAQ
Oprolan the Wookiee of Sunrunner. Cheap resources W. Daeric Talus (-639 -3058)
"Worst FF ever *thumbsdown*" -- Pawlin fan club
"I am not going to win Miss Congeniality again this year in the Senate." -- John McCain

** Please refer to Elyssa's answer
CuoreDE
Tue Jan 11, 2005 6:14 am
#19
I had this happed to me as I was making a run of 1000 GP Modules. 650 were made without a problem and then I got the error. I sent a /bug report like the email asked, but I also submitted a ticket and asked that a CSR contact me as I needed these factory components. The CSR just said that I had to empty the factory and redeed it, and that was the work around for this bug.


Now, I don't really care about the redeed costs (I've got enough), but there are principals here. I complained about the bug costing me money and the CSR came into the game and tipped me the credits to redeed the facotry. I would suggest to everyone to NOT let SoE get off the hook without asking for redeed cost reimbursment. Maybe if everyone does this they may actually look into the problem.


FYI: This is information they need for the /bug reports


  • Waypoint of Factory

  • Planet

  • Server

  • Item being manufactured

  • Amount you were making (mine was 1000 GP Modules)

  • Amount that completed (650 finished before it stopped)

Cuore





Cuore Di'Nero - (Sunrunner)
Master Pilot of Blood Money
Former Master Droid Engineer (12pt) - CTI Dwoid Wurks
Former Master Weaponsmith (12pt) - Redneck Weapons
CTI Industries - (5000 6000) Kaadara Naboo

Pawlin
Tue Jan 11, 2005 10:55 am
#20




CuoreDE wrote:

...

FYI: This is information they need for the /bug reports


  • Waypoint of Factory

  • Planet

  • Server

  • Item being manufactured

  • Amount you were making (mine was 1000 GP Modules)

  • Amount that completed (650 finished before it stopped)

...




I take it the CSR told you that they want all this info? You'd think if they're going to tell us in the email error message that they want us to submit a /bug report that they'd also tell us in the email all the information they want/need for us to provide. /sigh






Pawlin Construction of Kettemoor.
Harvesters and Crafting stations - Triad Coronet Mall just outside Coronet (-177 -5490)
Architect, House, Furniture, Harvester FAQ
Oprolan the Wookiee of Sunrunner. Cheap resources W. Daeric Talus (-639 -3058)
"Worst FF ever *thumbsdown*" -- Pawlin fan club
"I am not going to win Miss Congeniality again this year in the Senate." -- John McCain

** Please refer to Elyssa's answer
CuoreDE
Wed Jan 12, 2005 5:38 am
#21




Pawlin wrote:




CuoreDE wrote:

...

FYI: This is information they need for the /bug reports


  • Waypoint of Factory

  • Planet

  • Server

  • Item being manufactured

  • Amount you were making (mine was 1000 GP Modules)

  • Amount that completed (650 finished before it stopped)

...





I take it the CSR told you that they want all this info? You'd think if they're going to tell us in the email error message that they want us to submit a /bug report that they'd also tell us in the email all the information they want/need for us to provide. /sigh







Yes, the CSR asked for this information. He said he needed it for his records, so I figure it would be useful to submit with all /bug reports. I do encourage everyone to submit a ticket at the same time and ask to speak to a CSR. Then you can complain to the CSR about it costing you credits to redeed the factory and ask for reimbursment.


Cuore





Cuore Di'Nero - (Sunrunner)
Master Pilot of Blood Money
Former Master Droid Engineer (12pt) - CTI Dwoid Wurks
Former Master Weaponsmith (12pt) - Redneck Weapons
CTI Industries - (5000 6000) Kaadara Naboo

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