Architect Archive

I am redeeding a large house. How does one remove a Ballot Box - there is no "remove" option on the radial and "/pickup" tells meI don't have permissions - it is my house? Also, at one point I accidentally used "/movefurniture" and moved something under the stairs...amI just at the mercy of a CSR to delete these 2 items so I can redeed or is there anything I can do myself? I have had an open ticket on this for 2 days.

NM - this seems to be a very big issue/bug, especially with people trying to move their houses recently to redeed in a player city- I just did a search and I am not the onlyh one - I guess I'll have to seek out a CSR proactively since they are not responding.

Yes, having same prob. Have 3 of them lined up in entryway and cannot delet them.

Aaeryn Chrighton

I had this problem. I filed a ticket yesterday. I got a response within 5 minutes that had the generic "here is how you can pick up furniture around your house" response. I repeated that it was a *ballot box* we were talking about here, which is known to be bugged. When I logged in again a couple hours later it was removed from my house, per my request.

I like successful CSR stories - and this was definately one of them.

File a ticket. Make sure you tell them the planet/waypoint to your house, that it is a *Ballot Box* and unremovable by players, and that you want it *gone*.

Since I found out about the problems with these I *never* make them - no point in making the situation worse.

The inability to remove the ballot box is a bug that will be fixed by Decembers monthly update.

Couldn't you just re-deed the house with the box still inside? You'll lose the box, but you'll get your deed back, and ballot boxes are very cheap to make, just have an Architect remake one for you.

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ZenDragonMLS wrote:
I got a response within 5 minutes that had the generic "here is how you can pick up furniture around your house" response.

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My favorite part about this is how I was told by the head CSR on Flurry that "there was an effort not to use cut and paste responses".

I had the exact same problem. Thank the maker I don't need to move.... Now you need the house to be empty before re-deeding, so withoutbeing able to pick up your ballot box, you're stuck.

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MonGiovanni wrote:

The inability to remove the ballot box is a bug that will be fixed by Decembers monthly update.

Couldn't you just re-deed the house with the box still inside? You'll lose the box, but you'll get your deed back, and ballot boxes are very cheap to make, just have an Architect remake one for you.

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No, not since this new update. If there are items in the house it won't let you redeed the structure.

Been waiting over 24 hours now on a CSR response - filed a ticket with planet, waypoint and EXACT problem. No you can't redeed the house with anything in it. On top of the ballot box I moved a table lamp under the stairs in my large generic about 2 months ago. So they need to get rid of that for me too. I am just kind of sick of waiting at this point - just another annoying bug and slow CSR response.

I've been waiting for 4 days. I've had my ticket deleted without a response FIVE times. The fifth ticket was finally responded to this morning with an automated message. I used the "I'm stuck" category, since really, the item is stuck in my guildhall. I did respond to the automated message saying that the ballot box needs to be removed, and in the first half of the ticket I gave my planet and the waypoint, as well as the issue.

I'm very angry about my tickets being deleted so many times with zero help. I wish there was a way to work around this, because I feel like I've just been left out in the middle of a lake without a paddle and the CSR's don't really care. lol

We have the same issue in our guild hall with a ballot box and a bugged crafting station. We've logged multiple tickets and have been waiting for several days... because we would like to move our guild hall to our new player city. We've finally decided to take all credits out of the treasury and simply let it blow up... and we'll build a new one at our player city. :-( I personally don't know anyone who has ever got a response from a CSR.

I had this problem too, submitted a ticket, and to my great surprise and shock, a CSR responded, came to the guild hall, and deleted the ballot box for me.

A CSR also took care of my ballot box and "lamp in the stairs" issues late lastnight. Redeeded no problem and put down a merchant tent in place of the house. They even moved the lamp into the middle of the room rather than destroy it so I could put it back in my inventory LOL.