Architect Archive

I’ve only been a master architect for a few days, and business is booming. The vast majority of my customers are appreciative and are happy with my product. Just like in real life though, you come across the occasional pain in the rear customer.

Some of the funnier things I’ve heard are: saying the price is too high, but also complaining that they can’t find anyone else to do the work at that price, telling me how much I should charge and how I should go about making my stuff, the old “place-an-order-but-never-pick” it up, claiming they can get it cheaper at their guild, but then coming back to me.

I’m sure you experienced guys can add some more to this list, but this gets me to my point. What do you do with guys that are instantly demanding and rude? Turn them down, or take the work anyway?

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Hsing-i
Master Architect Starsider

Refer them to a competitor!

/addignore and add to banned list

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Vrond wrote:
/addignore and add to banned list

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Totally Agree..

ya, just add ignore them. don't bother engaging them. it's not worth your time.

Most people just tell me they can't/won't do it for such and such a reason so I accept it and move onto another one in my search field or a friend.

I think that there is a difference between "rude" in a business dealing and "constantly abusive". Obviously if someone is being a jerk and interfering with me I'd do the /ignore thing.

But if someone says "oh, I can get it for half that down the street" I just say "that is a great price! At that price I may buy a few myself and resell them. Good luck."

If someone asks for a "standard" "liquid" item (e.g., harvester, house) and then doesn't pick it up, it doesn't bother me a bit - I put it on the vendor and someone else buys it.

If someone orders an "non-liquid" item (e.g., PA Hall, city structure) I get 50% of the price before I make it, so that has never been any issue.

Basically, I never "argue" with people. If they say "your prices are too high" I just tell them that they fit my business model and obviously my customers feel that they are getting value for their money.

Life is too short to even get excited about people who whine.

Credits are credits. Just be firm and stick to your pricing, if they don't like it. Just be firm on your pricing, if they buy, great, if not no big deal.

I only make to order for friends, regulars, or large orders of things that I should have had in stock anyway (which is not really making to order, just reserving from the next run), so I don't have a problem with any of those issues.

Pricing too high ? - Go buy somewhere else then, but feel free to come back and buy from me when you can't find what you want.

'JoeBlow' sells it cheaper - go buy from JoeBlow then

I need this and I need it now ! - Do I know you ? If so here is my price, here is how long it will take, let me know if you still want to order.

I need this and I need it now ! - Do I know you ? No I don't, I will be making those soon and placing them on my vendor, I will post on the forums when I have stocked so keep an eye out, it may be a day or 2 though.

I need this and I need it now ! - Do I know you ? No I don't, I do not take custom orders anymore, it prevents me from keeping my vendors fully stocked which is key to my business success. (this for items I do not normally stock)

Can I have a discount for buying 20 of these ? - There are 20 of those on my vendor, the price is as stated, I can sell those 20 today or tomorrow or next week at the regular price, I do not discount, everybody gets the same price.

Your prices are waaaaay lower than 'JoeBlow' - I am pleased to hear that, the price is not going up, this is the price I am happy with, please tell all your friends.

And always end the conversation with a friendly "Thank you, come again"