Architect Archive

Thread: Correspondant?

_-ArchAngel-_
Tue Sep 16, 2003 6:19 am
#1

Do we have an architecht correspondant at all? I think there's some stuff that really needs sorting out right now for architects =(.



Dr. Doriann Kalhoon
Master Artisan/Master Architect/Droid Engineer
Bloodfin/TestCenter

Knocky
Tue Sep 16, 2003 6:21 am
#2

The Devs already admitted that the Correspondant Program has failed.


Ours has not logged in, in a week now.

_-ArchAngel-_
Tue Sep 16, 2003 6:26 am
#3

LOL. Great.



So what do we do now? Just sit here and cry?


I think Ill submit a dozen bug reports tonight, see if that gets their attention =)




Dr. Doriann Kalhoon
Master Artisan/Master Architect/Droid Engineer
Bloodfin/TestCenter

JasonSensation
Tue Sep 16, 2003 8:27 am
#4

Hah. Maybe I should have applied to be the correspondat. I at least have SOME patience to wait for this game to turnaround.



Squidward Sensation ::: Bloodfin Server
VargusStarblazer
Tue Sep 16, 2003 9:50 am
#5






Knocky wrote:

The Devs already admitted that the Correspondant Program has failed.






I don't recall seeing that on anyform, or in any dev tracker - Where'd you find it?



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jlbrownos
Tue Sep 16, 2003 11:07 am
#6

They didn't say it in so many words, but it was pretty clearly implied. here is the exact thread:


http://forums.station.sony.com/swg/board/message?board.id=Development&message.id=514535#M514535


to quote Holocron directly:


...what we found was that in the correspondent’s lists, around half the list or more were line items that could EACH take three or four hours to discuss, much less arrive at an answer. And the result was, we blew it. We blew it bad, because we invited the commentary and the input, and then failed to uphold our end of the bargain.

Dayln
Tue Sep 16, 2003 11:24 am
#7

It is a shame, but I can imagine 36 pages from each correspondent, what a mess.


Still I dont think the answer was to drop the program all together.

jlbrownos
Tue Sep 16, 2003 1:05 pm
#8

Most of the correspondent posts I've seen were in the range of about 30 lines of text overall. I think the real problem was more the content than the length in many cases. People were raising issues that were very hard to address and were often about problems and ideas that the developers were unaware of. If he is saying what I think he is saying, then he basically means that the issues raised were oftenthings that could not be dealt with in any kind of reasonable time-frame, or required a large amount of research to provide a response to, and thatmultiple issues were getting grouped together as one. I supposecorrespondantsare a good idea in theory, but the developersseem to be too swamped by too many things that need work. At least it helps organize and prioritize issues for when they do get time to address them, I suppose. I have tosay that the fact that they have admited there are problems with communication at least makes me feel like they are trying to be honest with us now.
Alzyre
Tue Sep 16, 2003 2:00 pm
#9

I was thinking about this and what i think, not that it matters, is they should hire a team to work on each profession to fix all the problems. I dont check the other professions boards but i would assume there are at least 80-90% of the problems we are having...if not 100-200%. they made, approx, 13.75 mill since launch not including monthly maintenance, thats a lot. There are costs to absorb over the last year, salaries, absorbed by SOE via other projects, Servers, cost to run facitlity etc, but at this point I am sure they are seeing an upside and i would be very suprised they did not turn a profit already. So they needto reinvest, kind of like I do in SWG, I never have cash for long , and hire on some teams to tackle each profession, prioritize what needs to get done, like the bug that has never gone away in the datapad, dont see the beech string much, and move forward to making each better.


A whole team of gamers only playing one profession and fixing the code that is wrong with it. They will notice more than we do and can get it done and see we have valid points. My 2 crs, it probably wont happen cuzn it makes to much sense.

Knocky
Wed Sep 17, 2003 4:58 am
#10






VargusStarblazer wrote:





Knocky wrote:

The Devs already admitted that the Correspondant Program has failed.






I don't recall seeing that on anyform, or in any dev tracker - Where'd you find it?





To follow up on what jlbronwos posted:




"My process right now, while we work on improving the processes in general, is to a) check in on threads that I posted to previously, and answer any dangling questions, b) post to threads that were forwarded to me as deserving of comment.


We're working on relaunching the correspondent program shortly, and also on a series of other fixes and changes to process. But one of the things that is coming thru loud and clear is that I'm not involved enough to provide detailed answers to something like a specific list of bugs. I also don't have the time to check thru every forum. So I asked that the threads forwarded be constructive, substantive threads where I could provide solid info or could offer hopes of a clear, quick change.


It seems clear that the things we really need to do aren't about me posting--they are about improving the correspondent channel, getting lists of known issues, of things in concept, and in dev, and so on... so I am trying to reduce the scattershot posting...


-Raph Koster,


Creative Director "

_-ArchAngel-_
Sat Sep 20, 2003 12:53 am
#11

Well obviously they came up with a good idea to kick start the correspondant issues... Now we just need to see if he comes back to do the job =)




Dr. Doriann Kalhoon
Master Artisan/Master Architect/Droid Engineer
Bloodfin/TestCenter

silvrhand
Sat Sep 20, 2003 12:58 am
#12

Well,

I'm pretty excited about the changes to the correspondent program. Hopefully that'll fix a lot of the communication issues we seem to be having.



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_-ArchAngel-_
Wed Sep 24, 2003 5:53 am
#13

Apparently not for us =)



Dr. Doriann Kalhoon
Master Artisan/Master Architect/Droid Engineer
Bloodfin/TestCenter

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