CUEmu - Thread Posts

Rodian-Bob

Tue Oct 25, 2005 9:17 am

Is there any way to get the Server Status listing to be up to date?

Something like today where the servers all went down for a few hours for a known update, you look at the status page and it says that they are all up. Message dated 9/30. My, that is helpful.

Even the Chat window banners are not correct, since they continued to say 'All servers are up', long before any servers were up.

I don't understand the unwillingness to link server status to the live webpage. EQ used to do it, WoW does it... It'd be nice to just SEE the status without having to log all the way in to the login server..

-Bob is Robii D'Luminatii
~NOT a Jedi: Drifting away into The Great Dark~
Assassin & former Mayor of Perdition/Grendin Waste, Lok: Ahazi

Tiggs

Tue Oct 25, 2005 10:00 am

#2

Rodian-Bob wrote:

Is there any way to get the Server Status listing to be up to date?

Something like today where the servers all went down for a few hours for a known update, you look at the status page and it says that they are all up. Message dated 9/30. My, that is helpful.

Even the Chat window banners are not correct, since they continued to say 'All servers are up', long before any servers were up.

I don't understand the unwillingness to link server status to the live webpage. EQ used to do it, WoW does it... It'd be nice to just SEE the status without having to log all the way in to the login server..

The servers were up internally which is why launchpad showed them as up. The software that is used isn't designed to check if the servers are internal or external, just that the servers are up or down.

dpke_uk

Tue Oct 25, 2005 10:09 am

#3

Kinda like

ping Ahazi.starwarsgalaxies.com

ping Bloodfin.starwarsgalaxies.com

ping Bria.starwarsgalaxies.com

ping Chilastra.starwarsgalaxies.com

ping Chimaera.starwarsgalaxies.com

ping Corbantis.starwarsgalaxies.com

ping Eclipse.starwarsgalaxies.com

ping FarStar.starwarsgalaxies.com

ping Flurry.starwarsgalaxies.com

ping Gorath.starwarsgalaxies.com

(Prolly the IP's though) - So the servers are up, but not allowed to accept logins.

Apeik Torres
Pre-9 Dark Jedi Knight
-also-
Danith
NGE Medic

EndrWign-Flurry

Tue Oct 25, 2005 10:10 am

#4

Tiggs wrote:

Rodian-Bob wrote:

Is there any way to get the Server Status listing to be up to date?

Something like today where the servers all went down for a few hours for a known update, you look at the status page and it says that they are all up. Message dated 9/30. My, that is helpful.

Even the Chat window banners are not correct, since they continued to say 'All servers are up', long before any servers were up.

I don't understand the unwillingness to link server status to the live webpage. EQ used to do it, WoW does it... It'd be nice to just SEE the status without having to log all the way in to the login server..

The servers were up internally which is why launchpad showed them as up. The software that is used isn't designed to check if the servers are internal or external, just that the servers are up or down.

Not that I want resources that are currently devoted to, oh, fixing the Lightsaber speed issue, the FRS, and/or pearl drops to be reallocated, but might it not be a good idea to change that software so that it DOES distinguish between internal/external?

From a practical standpoint, it does your playerbase no good whatsoever to know that a server is online when it's not accessible to them. In fact, "Online" usually encourages one to think that everything is working for everyone.

I don't mean this as trolling or flaming. I just mean to suggest that minimizing the confusion might help reduce the pandemonium you face in Customer Relations.

-Endr Wign, Flurry

"That's what I expected. The only process you've mastered is the process of elimination, and the only reason you can do that is because you can do it in the toilet." - Ender Wiggin

MasterSad

Tue Oct 25, 2005 10:42 am

#5

dpke_uk wrote:
Kinda like

ping Ahazi.starwarsgalaxies.com
ping Bloodfin.starwarsgalaxies.com
ping Bria.starwarsgalaxies.com
ping Chilastra.starwarsgalaxies.com
ping Chimaera.starwarsgalaxies.com
ping Corbantis.starwarsgalaxies.com
ping Eclipse.starwarsgalaxies.com
ping FarStar.starwarsgalaxies.com
ping Flurry.starwarsgalaxies.com
ping Gorath.starwarsgalaxies.com

(Prolly the IP's though) - So the servers are up, but not allowed to accept logins.

That only means that OS on their servers is up but it doesn't mean the software is deployed...

Sad
Imperial Pilot Ace, Sergeant

JSF has only one weakness - its pilot...
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tekkaman_ixen

Tue Oct 25, 2005 10:51 am

#6

Tiggs wrote:

Rodian-Bob wrote:

Is there any way to get the Server Status listing to be up to date?

The servers were up internally which is why launchpad showed them as up. The software that is used isn't designed to check if the servers are internal or external, just that the servers are up or down.

Umm maybe that's hard to code but... At least they should have a "loading" status, because it's not ready for a long time once it goes from offline to online...

loading != online

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-I support a rollback and keeping & balancing the old combat system.

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Animi

Tue Oct 25, 2005 10:54 am

#7

Tiggs wrote:

Rodian-Bob wrote:

Is there any way to get the Server Status listing to be up to date?

Something like today where the servers all went down for a few hours for a known update, you look at the status page and it says that they are all up. Message dated 9/30. My, that is helpful.

Even the Chat window banners are not correct, since they continued to say 'All servers are up', long before any servers were up.

I don't understand the unwillingness to link server status to the live webpage. EQ used to do it, WoW does it... It'd be nice to just SEE the status without having to log all the way in to the login server..

The servers were up internally which is why launchpad showed them as up. The software that is used isn't designed to check if the servers are internal or external, just that the servers are up or down.

After 2 years, don't you think you could fix that software to make such a check?

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Rodian-Bob

Sat Nov 05, 2005 6:47 am

#8

i love double post. sooo fun.

Message Edited by Rodian-Bob on 11-05-2005 05:48 AM

-Bob is Robii D'Luminatii
~NOT a Jedi: Drifting away into The Great Dark~
Assassin & former Mayor of Perdition/Grendin Waste, Lok: Ahazi

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Thread: Server Status website accuracy