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I recently recieved this email: regarding my pre-order of ToOW. A friend of mine got an identical email aswell, and were certain both our credit card details were entered correctly, and the money needed is in the relevent accounts. Any advice I can get on this? I clicked the link and all I get is the station homepage, no option for me to re-enter the info. thanks.


Due to a credit card billing failure we are unable to complete the
pre-order you placed on October 11, 2005, for the Star Wars Galaxies(TM):
Trials of Obi-Wan(TM) - Digital Download. As a result, your account
has been re-flagged for a period of one week so that you may still enjoy
Star Wars Galaxies(TM): Trials of Obi-Wan(TM) - Digital Download
content while we resolve the error. You may resubmit your correct billing
information at the Station Store (https://store.station.sony.com). Once
the error is resolved, the temporary flag for Star Wars Galaxies(TM):
Trials of Obi-Wan(TM) - Digital Download will be reset with the proper
status.


Thank you.

I gotthe same e-mail.

at least its not just me lol. Are we all going to lose the expansion content over this or is it a mistake by SOE?

I spoke with a CSR and was told to re-purchase the expansion and that I would not be billed twice and that my-pre-order status will not be affected. However, I was also told a chat log would be sent to my e-mail..........still waiting for that........

cool, I've sent a ticket in game so I'll see what they say

I'd be happy if my preorder failed.

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MikeHeXt wrote:
I'd be happy if my preorder failed.

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It's probably a liability issue... If they didnt charge you then they didnt do anythign wrong with the announcement of the new CU... solves the Bait n Switch claims everyone was making.

I'm not sure, but my CC WAS billed and they did get my money for it. So why I'm getting this e-mail is beyond me.

Why am I going to cancel myexpansion, buy it again thenwait another six days for them to get around to giving me the CD key again?

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BattleSw0rd wrote:

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MikeHeXt wrote:
I'd be happy if my preorder failed.

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QFE

my god i regret spending $90 on 3 ToOW expansions

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Amen What they did was totally wrong to this community. Buy our expansion then one day later release that game is getting a another drastic change. I got this message too and the way things are going I am not worried one bit about it cause I am waiting for this launch to even see if i am going to stay. I don't even log in now and use any of my free time for this game that they keep changing. If I wanted a change this big I would have bought another game. I had 2 accounts and one in which i did not buy the expansion and my last account is SOE's last chance to keep me around.

any chance of an answer on this? that weeks running out