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Did I get the name right?

Anyway, I culdn't find a way to write you a private message of any sort, probably because I'm a moron and didn't look hard enough. But I just wanted to say thank you sooooooooooooooooooo much for restoring my lost character tonight. I honestly didn't expect anyone to do it as it was just a case of an idiot (me) not paying attention to what he was doing. But you definitely gave me hope for the future of the customer service for this game, and I greatly appreciate it. Thanks again dude, you rock.

Wish this was more common. Every now and again you will find a diamond in the rough.

Glad to hear that you were taken care of mate