Politician Archive

It wasn't easy. The CSR was very nice but I had to pull at least 3 threads from the message boards before I got the exp. The one that convinced him was a page 4 post by Plinka where she quotes GreenMarine about the mayors vote. Anyway, keep those tickets open, there is hope!

Kewee

Yeah.. this thread may help our mayor as well. He was told by a CSR they have "NO WAY OF TRACKING THE LOST EXP". Ahem.. yeah. Nice that CSR's can still blantantly lie to the customers and keep their job.

My guess is there is no way for the CSRs to track lost XP. The devs or IT people probally pulled the logs, check the number of citizens, and gave the CSRs a list of the amount of xp each mayor should get.

I just got mine back as well. The first 2 responses told me no, but then after today's patch fixing the issue, I added another comment reffering the CSR to the patch notes as proof that the issue was indeed a valid one, and, sure enough, He gave me my 100 xp

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bwjedi wrote:
I just got mine back as well. The first 2 responses told me no, but then after today's patch fixing the issue, I added another comment reffering the CSR to the patch notes as proof that the issue was indeed a valid one, and, sure enough, He gave me my 100 xp

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You have the patch notes? I can't find them. I wish I could go back to having mutliple tickets open. It's taking forever for them to respond to my current one, and I can't open another.

Wow, they actually posted the patch notes to "Recent Updates" !! I didn't even think of looking there first. Here they are:

Nov 25th Update Notes
11/25/2003 10:01 AM

Client version: 62466.66122

• Added options to the house management terminal to delete all items in the house or to move items in the house to you.


• Fixed an issue that caused some cities to not advance when the city update occurred. If your city should have advanced but didn't, please contact a CSR. They will be able to check the log data to verify your city's level and advance it if needed.


• Fixed an issue with mayors getting 100 points of xp less than they should have on city updates.


• The server will dismount a rider if the mount and rider are in an invalid state.


• Lok: fixed a server issue where invisible objects were being spawned. The accumulation of these invisible objects in a single area would prevent players from being able to load into the scene.