Game Guides Archive

Thread: How do you cancel accounts?

UnsocialMind
Wed Nov 03, 2004 5:47 am
#1

The edit suscription button is missing from the My Account tabon launchpad...



-Rilpy
Silest
Wed Nov 03, 2004 5:55 am
#2

Use the 'My accout' link on the top right of your browser, go to billing then subscription.



Silest - Sill

Jedi - Bounty Hunter

"Before you criticise someone, you should walk a mile in their shoes.......

That way, when you criticise them, you're a mile away and you have their shoes"

Ainwyn
Wed Nov 03, 2004 8:39 am
#3

They screwed up the Lauchpad and renamed the Billing button to Registering Expansions (or something like that). Hit the button above "edit registration", that will take you to your Billing options. Once you are in Billing Options you can navigate to where you can cancel your account or change how you bill it. IF you are paying by credit card, the only way to change it to game card is to cancel the credit card, then wait until your account won't let you log on (the billing cycle has completed) and -then- go in to enter a game card. I believe you can enter a credit card at any time.

If you are paying by credit card and you want to know what your billing cycle is (whether you want to cancel, change from a credit card, or for any other reason), in the forums (here) click "my account" above the picture. Then go to the billing page. That will show you the last time your credit card was charged. It is charged on that same day every cycle (each month if you are on monthly, every 3 months if that was the option you chose, etc) and prepays the cycle (1 month, 3 months, 6 months, etc).

Now.. here is the kicker. If you cancel your credit card paid account even 1 day after it is billed, you cannot get a refund for the charged amount. Your account will be active until the payment cycle ends. It doesn't matter if you play it during that time or not. You are pre-paying the subscription and there are no refunds. (it really bites if you have it on 3 or 6 months or even longer and decide to cancel or change billing method a day after it was charged, even if you are changing your billing to a longer cycle you're penalised).



Tess (Ainwyn) Dle'kkar
12 point, RIS certified, Master Armorsmith
Wild Side Armor
Rogues Landing, Corellia (4404,2619)
Kettemoor
http://www.rogueslanding.com/wildside/
The_Bishman
Wed Nov 03, 2004 3:05 pm
#4

They planned it...its like that bush/kerry electronic voting joke...


SOE: 'Do you want to cancel your account?'

Player: 'Yes'

SOE: 'Are you really sure?'

Player: 'Yes'

SOE: 'Are you really, really sure?'

Player: 'Yes'

SOE: 'Do you not want to cancel your account?'

Player: 'Yes...I mean NO'

SOE: 'You have just renewed your subsription, thank for playing SWG!'

Player: 'AAAAAAAAAAAAAAAAAAAAAAAH (jumps of bridge) '

Before this posts gets deleted, its a joke



nn--nn--nn--nn--nn--nn--nn--nn--nn
ORDECI
'Luke, grind tailor you must,if jedi you wish to become...'
nn--nn--nn--nn--nn--nn--nn--nn--nn
Ledrix
Wed Nov 03, 2004 4:46 pm
#5






The_Bishman wrote:
They planned it...its like that bush/kerry electronic voting joke...


SOE: 'Do you want to cancel your account?'

Player: 'Yes'

SOE: 'Are you really sure?'

Player: 'Yes'

SOE: 'Are you really, really sure?'

Player: 'Yes'

SOE: 'Do you not want to cancel your account?'

Player: 'Yes...I mean NO'

SOE: 'You have just renewed your subsription, thank for playing SWG!'

Player: 'AAAAAAAAAAAAAAAAAAAAAAAH (jumps of bridge) '

Before this posts gets deleted, its a joke





lol



---------
Anastas Led'rix - TKA
Strato Led'rix - Master Doctor
Xir'del - Jedi
Steagles
Wed Nov 03, 2004 5:29 pm
#6



The_Bishman wrote:
They planned it...its like that bush/kerry electronic voting joke...


SOE: 'Do you want to cancel your account?'

Player: 'Yes'

SOE: 'Are you really sure?'

Player: 'Yes'

SOE: 'Are you really, really sure?'

Player: 'Yes'

SOE: 'Do you not want to cancel your account?'

Player: 'Yes...I mean NO'

SOE: 'You have just renewed your subsription, thank for playing SWG!'

Player: 'AAAAAAAAAAAAAAAAAAAAAAAH (jumps of bridge) '

Before this posts gets deleted, its a joke




lol





Iontalkwcobraw

vvvRadiantvvv



Ainwyn
Wed Nov 03, 2004 10:20 pm
#7

Just a word of.. caution. Before you want to change your billing from a credit card or change the duration of your billing, or cancel your account, be sure to look at the billing info on your account. See when you card was last charged. THAT is the start of your billing cycle. If you do not change -before- that date, you will have a full cycle before the change will take effect.

This is for ALL SOE games: EQ, Planetside, SWG, the soon to be released EQ2, and the Station All Pass (or whatever that's called). SOE shares revenue with Lucas Arts on SWG, that's why it is not included into anything related to the other Station games, like an All Pass thingy. However, SOE still does the billing which is why SWG follows the same billing practices as the rest of the SOE games.



Tess (Ainwyn) Dle'kkar
12 point, RIS certified, Master Armorsmith
Wild Side Armor
Rogues Landing, Corellia (4404,2619)
Kettemoor
http://www.rogueslanding.com/wildside/
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